Data Entry Property Management

**************@*******.***

BELINDA THORNTON

OBJECTIVE Experienced leasing agent with comprehensive knowledge of administrative processes and business operations presently seeking a position to utilize my knowledge and skills effectively and efficiently.

SKILLS Data Entry, MS Office 365, Outlook, Ten Key, Microsoft Office, OneSite, Wingate, WORK HISTORY MILLENNIA PROPERTY MANAGEMENT RESIDENT RELATIONS REPRESENTATIVE/ LEASING SPECIALIST 4/4/2022-PRESENT

* Guided residents through the move-in process while complying with company policies.

* Solved and resolved resident issues.

* Collect security deposits, rent and any other charges associated with resident move-ins

* Instructed 3rd party vendors to complete work being done on the property.

* Show customers available units and answer questions about leasing and occupancy procedures.

* Process applications, lease documents and other necessary paperwork. ELMINGTON PROPERTY MANAGEMENT (THE POINTE APARTMENTS/ LEASING AGENT/CONSULTANT (198 UNITS) 4-7-21 THRU 3-29-22

* Responding to potential tenant interest for rental properties in-person and via digital platforms

* Showing properties, answering questions, and finalizing terms of leases

*Establishing tenant expectations for security deposits, procedures for rent and amenities that will be part of the lease

* Preparing potential tenant background checks, including reference letters, rental history, income verification and lease application

*Properly executing all terms of a lease and taking needed steps in the case of a defaulting tenant.

COVID - UNEMPLOYMENT -4-14-20-6-7-21

ALETHIA HOUSE- 1541 CHARTER EAST CIRCLE, BIRMINGHAM, AL 35215

Page 2 balinda Thornton

ASSISTANT PROPERTY MANAGER/PROPERTY CLERK (PINEVIEW POINTE APARTMENT) 5/28/19 TO 4-14-2020 (PART TIME) (140 UNITS)

* Processing applications, conducting credit checks.

* Addressing and resolving resident questions, concerns, and complaints in a timely manner

* Preparing and scheduling property viewings, conducting property tours and interviewing prospective tenants, process work orders for maintenance staff.

* Maintaining organized and updated resident files and records.

* Reporting any problems or issues to the property manager. REFERENCES: Upon Request

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