Customer Service Front Desk
Resume:
February ****- January 2015
March 2015- January 2017
February 2017- August 2019
Kiara J. Steverson
*** ****** **. ********* ** 37207
****************@*****.***
PRIMARY CONTACT: 615-***-****
Customer Service & Assistance
Talented professional manager seeking to fill an executive role. Work Experience
Sales Associate
Kids Foot Locker
Helping parents and other adult customers with purchasing the right shoe, boot or sandal, that would satisfy their needs and wants. Pitching sales, promos and discounts to be cost effective and enrolling the customers into the companies customer program and/or newsletter, that could possibly protect their finances.
Front Desk Clerk
Advance Financial
Responsibilities consisted of successfully closing deals on payday, signature and title loans. Cashing payroll, personal, social security and disability checks. Team lead over counting the safe at the beginning and end of each shift. Completing EOD paperwork.
Telephone Interviewer
Market Strategies
Calling T-Mobile, AT&T, AARP and Spectrum customers all around the US and pitching surveys, promos and discounts on life insurance, medical plans, mobile customers and internet customers of those business. Customer Service Agent
C-TEL
Closing transactions, deals and upgrades for AT&T business mobile customers. Filling in the position to mentor other and all employees, struggling with the job itself.
• Some IT Work/Experience (TEMP)
August 2020- December 2021
December 2021- October 2022
November 2022- Present
August 2006- May 2010
Front Desk Clerk
Supreme Oil Company
Greeting clients as the come into the company front doors. Data entry. Answering questions and phone calls and transferring the call to the correct extension. EOD paperwork at the end of every day and completing and sending out all invoices.
Mobile Expert
Metro By TMobile
Assisting customers with their choice of phones, plans and features. Helping customers understand their monthly billing details and providing them with endless discounts and promos on mobile or internet services. Customer Service Agent
One Touch Direct
Being of service to client customers, which is AT&T Business Mobile customers, who is already conducting or just starting up a small business. Co-Workers and Business Partners
Kyniesha Boyd (Co-Worker at PT Job)
Jaiden Whitelaw (Long Time Associate and Business Partner) 615-***-**** Althea Robinson (Client From Past Job & Good Friend) 615-***-**** Education
High School Graduate
Hunters Lane High School
Helped with tutoring. Participated in the debate team. Graduated top 15 of my entire class of 2010 and gained 2, over achievement awards, along with my high school diploma.
Volunteer Work, Big Brother/Big Sister Program
Mentoring and motivating younger girls, soon to be women, to get an education, know your worth and do your best at everything in every aspect of life. Volunteer at The Knowles Home Assisted Living & Adult Daycare. Read the elderly books, fed them, bathed them, and assisted with hygiene and presentation.
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