RHONDA REYNOLDS
**** * ****** **, *-*** Scottsdale, AZ 85251 480-***-**** ***********@*****.***
OBJECTIVE
Seeking a rewarding career where I can utilize my experience and skills to drive success for the company and my colleagues.
EXPERIENCE
Seasonal Specialist Guest Retail Associate
Target Phoenix, AZ June 2023 – Sep 2023
Guest interaction while problem solving during the purchases made.
Guest advocate when needed for assistance.
Data Entry Clerk – Temporary Assignment
BC Forward Tempe, AZ Sep 2022 – Feb 2023
Verifying both college & high school transcripts, adjusting all information and forwarding back any information needed.
This position required a very in-depth background check due to the sensitivity of the information we worked with.
Customer Care Specialist
Allstate Scottsdale, AZ Mar 2022 – Apr 2022
Advising and educating customers about identity theft protection service, including detailing full product benefits, steps to protect their identity and utilizing the product properly to ensure maximum protection.
This position required a very in-depth background check due to the sensitivity of the information we worked with.
Customer Support Agent
McKesson Scottsdale, AZ Mar 2020 – Apr 2020
Customer advocate regarding contact with patients, prescribers and lien pharmacies.
This position required a very in-depth background check due to the sensitivity of the information we worked with.
Data Entry – Cancellations Clerk - Underwriter
CNA National Warranty Scottsdale, AZ Dec 2012 – Nov 2015
Support for over 200 agents contracted with customers warranties purchased.
Maintaining sensitive changes to contracts for changes made by customers per the terms, name/address changes or additional information provided.
Customer Service, Cancellation
Venicom Scottsdale, AZ Nov 2010 – Jun 2012
Sales support for multiple offices located around the US. Escalated/Manager communications. This included detailed reports and the legal Terms & Conditions for Venicom & T-moble.
Data Entry
Talent Tree Tempe, AZ Oct 2009– Jul 2010
10 Key Data entry for sensitive information.
Sr Loan Processor, Quality Assurance, Verification
Target Phoenix, AZ May 2003 – Nov 2008
All loan activity provided to me from start to finish. Assisting with Loan Management, Regional Management and Portfolio Strategists that handled all dealerships in the company throughout the United States.
Data Entry
Talent Tree Tempe, AZ Oct 2007 – Dec 2007
10 Key Data Entry for sensitive information. This was a secondary seasonal part time position.
EDUCATION
GED
AKNGYC Challenge Fort Richardson, AK Sep 1995 – Feb 1996
Graduated, excelled in all areas of the program. ROTC, Honor Guard, Student Council, Toastmasters and Physical Fitness.
Due to this, I was accepted to work for the program after graduation as a Peer Mentor and Honor Guard Instructor for the following Class.
REFERENCES
Ramon Fernandez
Niels Green
Theresa Gonzalez Thompson