HCA
Resume:
Trina Stephens
HCA
Tacoma, WA *****
*******************@*****.***
I'm passionate in helping those who are less fortunate. Authorized to work in the US for any employer
Work Experience
HCA
First Choice In-Home Care-Tacoma, WA
November 2018 to Present
Certified Home Care Aide. My clients include children and adults with special needs as well as elderly individuals who require varying levels of in-home care assistance. My responsibilities primarily include activities of daily living such as housekeeping, meal prep, personal hygiene assistance, transportation and companionship.
Property Manager
United Marketing Inc-Auburn, WA
May 2016 to December 2018
Conducts group briefings with applicants prior to issuance of housing assistance.•Effectively interviews participants to obtain information required to determine eligibility.•Compiles and maintains participant files in neat and accurate order.•Compiles, updates and maintains landlord files.•Performs all functions related to annual re-certification, interim changes, and move-ins in a timely manner.•Accurately calculates household income and completes data entry to determine housing assistance payments.•Conducts third party verification of wages and assets as required by HUD.•Coordinates lease-ups with property owners and residents including negotiating rents, lease terms, and educating both tenants and property owners on eviction and security deposits; mediates between property owner and tenant regarding damages, evictions, and disputes.•Participates in grievance conferences/hearings when necessary.•Advises applicants/participants of all program policies/ procedures.•Employs all viable resources to detect and resolve fraudulent reporting of income. In the event of the determination of fraud, calculates amount required to be repaid to the Authority and coordinates the preparation and execution of a repayment agreement or the termination of the HAP contract.•Identifies and works with state, local and community resources which are available to client population.•Acts as a liaison between Financial Coordinator and lessee/lessor regarding HAP contract payment and utility allowance payments.•Assures that the Section 8 policies and procedures, as well as HUD requirements and guidelines, are being adhered to in daily activities.•Assists in maintaining wait list.•Assists with special projects/assignments.•Responsible for keeping the public up to date on changing regulations, as needed.•Responsible for maintaining strict confidentiality.•Coordinates with contracted inspection agency to ensure that inspections are completed in a timely manner.•Regularly makes decisions utilizing established Authority policies and procedures.•Other duties as assigned. Recruiter
CRG Golbal-Auburn, WA
July 2015 to May 2016
I assist clients from the inception of new product concept testing through development and product evaluation. Data entry, product testing, food and alcoholic beverages, fragrance, laundry, eye tracking, in-store or on-site events.
Manager
Good Will-Auburn, WA
January 2012 to June 2015
Organize all store operations and allocate responsibilities to personnel. Supervise and guide staff towards maximum performance. Prepare and control the store's budget aiming for minimum expenditure and efficiency. Monitor stock levels and purchases and ensure they stay within budget. Deal with complaints from customers to maintain the store's reputation. Inspect the areas in the store and resolve any issues that might arise. Plan and oversee in-store promotional events or displays. Keep abreast of market trends to determine the need for improvements in the store. Analyze sales and revenue reports and make forecasts. Ensure the store fulfils all legal health and safety guidelines. Education
HCA in HCA
Highline Community College - Des Moines, WA
January 2019 to May 2019
Skills
• Home Care
• Property Management
• Meal Preparation
• Senior Care
• Property Leasing
Certifications and Licenses
HCA
November 2018 to Present
Driver's License
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