Customer Service Care

Doris J. Johnson

PO BOX ****, CHICKASHA, OK ***** 405/247-2225 ********@*****.***

SUMMARY

Team player, punctual, and eager to learn. Detail orientated with great communication skills with over twenty years’ experience in customer care. Aiming to use proven skills with a positive attitude effectively to fill desired position.

EXPERIENCE

February 2023 to present

Vault Clerk, Saltcreek Casino, Pocasset, Oklahoma

Count, record, and enter data of monies received in facility.

Pull, fill, and replace all canister for KIOSK machines.

Handle and count large amounts of currency.

Maintain casino table game chip disbursements.

August 2021 to October 2023

Lead Cage Cashier, Kiowa Casino Verden, Verden, Oklahoma

Calculate and prepare bank deposits.

Maintain main bank accountability for casino assets and supply inventory.

Verify all cash disbursements from cashiers.

Complete necessary paperwork to comply with federal currency requirements.

Prepare jackpot transactions.

November 2018 to August 2021

Cage Cashier, Golden Eagle Casino, Apache, Oklahoma

Calculate and pay out cash from slot vouchers.

Balance cash drawer.

Verify identification for customers requesting credit card cash advances.

Operate credit card processing equipment and other office machines.

April 2016 to December 2017

Front End Cashier, Walmart, Inc., Omaha, Nebraska

Perform all cashier duties by scanning and bagging merchandise.

Provide excellent customer service.

January 2000 to February 2016

Production Welder, HSI, Inc., Chickasha, Oklahoma

Assemble and weld small hermetically sealed switches.

EDUCATION

January 2024

Canadian Valley Technology Center, Chickasha, Oklahoma

Certificate, Computer Skills for the Workplace

May 1990

Caddo-Kiowa Technical School, Fort Cobb, Oklahoma

Certificate, Medical Transcriptionist/Business Information Processing

October 1983

Draughon’s School of Business, Oklahoma City, Oklahoma

Diploma, Professional Secretary

May 1980

Anadarko High School, Anadarko, Oklahoma

Diploma

SKILLS

Team Player.

Strong Verbal skills

Courteous and professional manner.

Excellent customer service skills

Proficient in 10-key by touch, typing, and other office equipment.

Excellent attention to detail.

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