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Customer Service Food Safety

Location:
Wichita, KS
Posted:
October 05, 2024

Contact this candidate

Resume:

Virginia Moore

Augusta, KS

****************@*****.***

+1-316-***-****

• Work Ready certification

• Problem Resolution

• Typing

• Food safety

• Attention to detail

• Communication skills

• Time management skills

• Ability to adapt and adjust

• Food handling

• Leadership and Management

• Trainer

• Organized

• Customer Service

• Corrective Action

• Customer Satisfaction

Authorized to work in the US for any employer

Work Experience

Labeler/Packer warehouse cleaner

Mears Fertilizer Inc-El Dorado, KS

March 2024 to May 2024

• Follow work orders make sure daily order sheet and order labels match

• Look at each order and the product type matches find bag number size brand and type is correct for that product

• Look at order amount then find correct bag and stuff product label in each bag correctly

• Take finished orders face sheet and put in correct machine operators daily job slots

• Clean floors bathrooms take out trash dust

• Help machine operators

• Hand blend fertilizer ingredients per type of product weigh each ingredient according to blend sheet when pallets are short with correct blend mixture weighed to 50lbs Kitchen Manager

Casey’s General Store-Wichita, KS

March 2023 to September 2023

· Leadership and Training

· Order and Inventory

· Accountability

· Interview Hire and Fire

· Coaching and Corrective Action

· Production

· Customer Service

· Open and Close Kitchen

· Organize and Clean

· Truck unloading and product rotation

· Office paperwork

Picker/Packer

Amazon Fullfillment Center-Park City, KS

October 2022 to March 2023

· Pick Inventory

· Scan barcodes

· Drive Stand up Fork lift

· Locate and find correct items

· Pack Merchandise

· Place Shipping labels

· Trained on all 4 packing lines

· Lead the Slap line

· Team building skills

Cashier/Cook

Casey’s General Store-Wichita,KS

August 2022 to October 2022

· Cashier

· Customer Service

· Money Management

· Clean and Stock Store

· Open Kitchen

· Cook

· Communication

· Prep for shift transfer

· Unload truck

· Take orders

· Production Planner

Glue Line Assembly/Painter

Koch Industries-Topeka, KS

March 2019 to June 2022

· Set up glue machine

· Sort veneer and glue veneer onto core

· Fill knots on wooden boards for cabinet and door assembly

· Paint knots on wooden boards for cabinet and door assembly

· Accurately follow order numbers and dates

· Maintain cleanliness of workstation

· Operate ovens to cook veneer for panels

· Adhere to all safety guidelines and procedures

Overnight Cashier

Jumpstart-Augusta, KS

May 2015 to June 2016

• Overnight cashier

• Deep Clean shelves nightly

• Breakdown drink machines and deep Clean nightly

• Money drops

• Lottery counts

• Stock

• Customer service

• Power wash parking lot and pumps

• Clean Trash cans and replace window squigee cleaner

• Clean bathrooms and floors

• Stock drink cooler

• end of shift report

• Drawer til report count down to $50 Safe drop balance with drawer report Cashier/Customer Service

Casey's Gas Station-Augusta, KS

March 2012 to April 2013

• Cashier

• Cuatomer service

• Cigarette and lottery nightly counts

• Stock Clean and front face merchandise

• Safe drops end of shift and end of day reports

• Lottery daily and weekly sales and payout reports

• Nightly til report count down drawer inventory each coin and bill and inventory cash in safe

• Close and lock up store nightly

Overnight Stocker

Targert-Wichita, KS

December 2011 to March 2012

• Seasonal stocker

• Unload and scan in merchandise from truck onto correct pallets

• Work freight off pallets in each department until fully stocked

• Inventory and scan merchandise into back stockroom bins correctly

• Face and recover grocery area

• Clean and sign in equipment

Home Health Aide (HHA)

Resource Center for Independent Living-Yates Center, KS October 2008 to November 2011

• Health Check sugars for insulin

• Clean laundry, trash, dishes

• Organize

• Stock

• Cook

• Run Errands

• Walk dog

• Shower dress and personal hygeine

• On call 24

Education

GED

State of Kansas - Topeka, KS

April 2018 to May 2018

Skills

• Customer/Guest Services

• Packaging

• Food Production

• Warehouse Experience

• Cooking

• Food Handling

• Cleaning Experience

• Assembly

• Food Safety

• Kitchen Experience

• Meal Preparation

• Cashiering

• Glue Line

• Veneer adhering

• Hot oven press

• Order picker

• Merchandising

• Supervising Experience

• Retail Sales

• Kitchen Management Experience

• Interviewing

• Inventory Control

• Shift Management

• Home Care

• Laundry

• Food Service

• Leadership

• Customer service

• Supervising experience

• Cash handling

• Shift management

• Guest services

• Food handling

• Kitchen management

• Cash register

• Retail sales

• Cash handling

• Guest services

• Leadership

• Interviewing

• Kitchen management

• Assembly

• Communication skills

• Management

Certifications and Licenses

Driver's License

January 2023 to March 2029

Forklift Certification

November 2022 to July 2032

I certified at Amazon Fulfillment center but was never given my certificate Assessments

Work style: Reliability — Proficient

April 2024

Tendency to be reliable, dependable, and accountable at work Full results: Proficient

Warehouse safety — Proficient

March 2024

Using safe practices in a warehouse setting

Full results: Proficient

Administrative assistant/receptionist — Proficient December 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Retail customer service — Proficient

December 2023

Responding to customer situations in a retail setting Full results: Proficient

Front desk agent (hotel) — Proficient

November 2023

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Cleaner fit — Completed

October 2023

Measures the traits that are important for successful cleaners Full results: Completed

Customer service — Proficient

August 2022

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

August 2022

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

September 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Work motivation — Proficient

December 2023

Level of motivation and discipline applied toward work Full results: Proficient

Front desk agent (hotel) — Proficient

August 2023

Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient

Attention to detail — Proficient

May 2024

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work style: Conscientiousness — Proficient

January 2024

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Took a long time off work my son is disabled and then had another son and I moved counties from 2004 to 2012. Then in August of 2023 my mother was diagnosed with stage 4 metastatic triple negative breast cancer and is fully disabled has to wear a backbrace and neck brace and is fully in a wheelchair. So I left my lease early on my house and was fired from my job for calling in 36 hours in advance to notify store manager my mom was in hospital and her diagnosis and asked for 1 day off to get moved and to get moms home accessible for her and get disability furninture installed and ramps built. I had never called in my entire employment worked 76 days straight I was the kitchen manager I didn't mind but the store manager told me Iwas not allowed to call in because she was not covering mu shift and when I came to work the morning after the day I asked off I was fired on the spot.



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