Customer Service Guest Services

***************@*****.****** com DeFuniak Farrow Springs, FL +1-448-***-****

PROFESSIONAL SUMMARY

Efficient and detail-oriented housekeeper with 8 years of experience in residential, commercial, and vacation rental cleaning. Proficient in laundry, guest services, and office management. Possess a strong background in customer service, communication skills, and time management. Currently pursuing certifications Sterile Technician and Property Management.

WORK HISTORY

Head Housekeeper at Sharon Railsback Cleaning Company 01/2024 - 10/2024 (1 year)

I am responsible for cleaning large residential homes, condos and apartments.

One bedroom to 6- or 7- bedroom houses.

I also cleaned commercial buildings and office spaces (small scale). I did the outside yardwork and minor maintenance at the houses. I was given a list of homes to clean for that day. I packed the laundry bags and amenities for each house as well as cleaning them.

It was my responsibility to make sure I have all the best, approved and up to date cleaning products for the house cleaning and laundry. I am responsible for making sure it meets the approved requirements and getting done at the agreed time.

Head Housekeeper at Acme Cleaning Inc

07/2017 - 01/2024 (7 years)

I am the Lead Housekeeper and have been working here for several years. I have worked in this area cleaning for over 10 years. For this company we were required to do residential, vacation, commercial and construction cleaning.

I was also required to pack linen bags for upcoming rentals and sometimes manage the linen room.

( I was part time between 2021 and 2024)

Housekeeping Inspector at Sanders Beach Rentals

01/2021 - 08/2022 (2 years)

I was responsible for overseeing the linen department and making sure all linen bags were packed correctly and in time for the next check in. I was also responsible for Inspecting the unit after it was cleaned to make sure it was ready for that days check in.

Office Manager Title Abstractor Courier at Old Republic 07/2012 - 04/2017 (5 years)

I started out in the abstracting department and was responsible for running title, lien, judgment, tax, and mortgage searches for all surrounding counties at the courthouse and online.

I was also responsible for scanning all completed searches and files into the database.

The last year or two I was trained to manage the office and to pick up and deliver documents to the courthouses and Attorneys offices. EDUCATION

Liberty University Remote

Graduated 2022

Certificate in College in Medical Office Assistant SKILLS

Time Management, year

LANGUAGES

English, Native/Bilingual

Spanish, Native/Bilingual

SOCIAL NETWORKS

Facebook, https://KavithaSivakumar

Twitter, https Bigdogg21

Linkedin, https://Indeed

ABOUT ME

I served in the military

I have a drivers license

I have management experience : 7 years

I have a security clearance

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