Administrative Assistant Customer Service

ROSEANN BARNES

Newberg, Oregon 503-***-**** ***********@*******.***

Administrative Assistant

Dedicated and technically skilled administrative assistant with a versatile customer service and general administrative skill set developed through experience as an Administrative Assistant and Inventory Control/Shipping Manager.

Excels in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.

Key Skills

Inventory Flow Management

Shipping Management

Teambuilding & Supervision

Staff Development & Training

SAP and Oracle Software

Report & Document Preparation

Spreadsheet & Database Creation

Customer/Consumer Account Management

Vendor Negotiations

Microsoft Proficient

General Administrative Knowledge

Policies & Procedures

World Class Customer Service

Inter-departmental Relations

Experience

ASML

Administrative Assistant Dates 01/2014-08/2021

Domestic and International customer service for existing customers/vendors/consumers.

Collaborated with other departments and support to current personnel and visitors on consistent bases.

Submit information to Intel for visitors on campus and grounds.

Management of staff’s company phone output for all employees across the U.S.A including; setting up contracts and issuing devices.

Co-Operations, Inc.

Shipper/Inventory Control Dates 06/2011-09/2013

Responsible for shipping and inventory control of a variety of materials for international import and export fulfillment.

Supervised and mentored a small warehouse team.

Worked closely with shop group leaders to ensure adequate supplies were available.

Trained in all inventory flow and shipping procedures.

Maintained communications between office personnel, warehouse team, vendors, and distributers.

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