Customer Service Technical Support

Mujeeb Ganiyu Damilare

Systems Design Engineer

Email: ****************@*****.***

Phone: +234**********, +234**********

LinkedIn: linkedin.com/in/mujeeb-ganiyu-243773210

About Me

I am a versatile mechanical engineer who has more than four years of experience in the workforce. I have extensive knowledge of Computer Aided Engineering and Design (CAD/CAE/CAM), excel in product design and field performance, and possess the engineering knowledge, principles, and abilities necessary to successfully fill the Engineer position at your company. I frequently receive accolades from my superiors and colleagues, and you can count on me to assist your business in achieving its objectives.

Core Competencies

•Mechanical Design: Expertise in 3D modeling, assembly design, and simulation using SolidWorks, AutoCAD, and Fusion 360.

•CAE & FEA Analysis: Proficient in conducting Finite Element Analysis (FEA), stress, and structural analysis to ensure product reliability and performance.

•Product Development: Experienced in full product lifecycle management, including conceptualization, prototyping, and production.

•Programming Proficiency: Skilled in MATLAB, Python, and C++ for engineering applications.

•Technical Support & Network Management: Proven ability to manage, troubleshoot, and optimize network infrastructures and provide high-level technical support.

•Project Management: Strong background in coordinating cross-functional teams and delivering engineering solutions on time and within budget.

Professional Experience

Technical Support Engineer (NOC) October 2023 – July 2024

Spectranet Limited

Address: Suite 45 Ijaiye Rd, Lagos, Ikeja 101233, Lagos, Nigeria

Responsibilities:

•Monitored and managed network infrastructure, including routers, switches, servers, and firewalls, incident management, and resolution support for critical network infrastructure, ensuring high availability and performance of enterprise-grade services.

•Responded to alerts and notifications, diagnosing and resolving network issues in a timely manner to minimize downtime and impact on customers.

•Conducted routine maintenance tasks, such as software updates, configuration changes, and hardware replacements, to ensure the stability and security of the network.

•Collaborated with cross-functional teams to implement network upgrades, expansions, and optimizations to meet growing demand and improve efficiency.

•Generated reports on network performance, incidents, and maintenance activities, providing insights to management and stakeholders.

•Collaborated closely with cross-functional teams, including network operations, security, and engineering, to analyze network issues, identify root causes, and implement sustainable solutions.

•Contributed to the continual improvement of network operations processes, documentation, and knowledge base, fostering knowledge-sharing and enhancing team productivity.

•Participated in advanced network configurations, upgrades, and deployments, adhering to strict change management processes and ensuring minimal service disruptions for mission-critical applications.

Systems Design Engineer May 2021 – December 2021

Mikano Motors - Mikano International Limited

Address: 34/35 Acme Rd, Ogba 189562, Lagos, Nigeria

•Actively engaged in all phases of product development including conceptualization, model creations, developing designs, creating prototypes, assembling and producing a new product.

•Actively designing automated-assembly equipment(s) based on project and system requirement specifications.

•Designed and modelled products parts using predefined parameters and specification of products •

Providing prompt support to the production lines in response to process or equipment.

•Creating models, blueprints or visual renders of current mechanical designs.

•Conducting design reviews for existing assemblies with other relevant departments.

•Develops DriveWorks configuration projects to automate the creation of assemblies and prints for our manufacturing plant.

•Provide engineering guidance to technicians, trainers, and production leads relative to automation equipment.

Associate Engineer Nov. 2018 – Feb. 2020

Daddy Joe’s Motors (Synchronous and Asynchronous motors)

Address: 22B, Station Road, Oshogbo, Osun, Nigeria

•Actively engaged in all phases of product development including conceptualization, model creations, developing designs, creating prototypes, assembling and producing a new product.

•Participated in the conduction of comprehensive analyses to optimize product performance, reduce costs, and improve reliability.

•Collaborated with manufacturing teams to implement design improvements and streamline production processes.

•Collaborated with other mechanical engineers and industrial designers to create and test products prototypes.

•Participated in the design and development of different types of Synchronous and Asynchronous motors of various specifications.

•Designed and modelled products parts using predefined parameters and specification of Motors.

•Developed drawing packages for assembly following fabrications of different specifications and types of motors.

•Developed assembly packages following fabrications of Motors.

•Provided technical support to customers, addressing inquiries and troubleshooting issues.

Education

BSc. in Mechanical Engineering 2016-2022

Federal University of Technology, Minna

Technical Skills

Design Software: SolidWorks, AutoCAD, Fusion 360, Catia, Blender

Programming Languages: Python, MATLAB, C++

Engineering Analysis Tools: FEA, Process Analysis, Dynamic Thermal Drop Test

Microsoft Office Suite: Word, Excel, PowerPoint

Certifications

Mechanical Engineering Design & Manufacturing with Fusion 360

CAM & Design Manufacturing with Autodesk Fusion 360

Simulation Analysis for Mechanical Engineers

Finite Element Analysis Convergence and Mesh Independence

Principles of Occupational Health and Safety Management Systems

Constructional Features of Gas Turbines

Car Mechanic Training.

Selected Projects

V-12 Engine Design (SolidWorks)1

Engineered a high-performance V-12 engine with a 15% weight reduction through optimized material selection, improving power-to-weight ratio and overall efficiency.

Portable Automatic Hydraulic Pump (SolidWorks)

Designed a portable hydraulic pump with a flow rate of 20 GPM and 85% efficiency, enhancing portability and operational reliability.

Convertible Electric Bike (SolidWorks)

Developed a convertible electric bike with a torque output of 116Nm, capable of accelerating from 0 to 120 mph in 7 seconds, incorporating regenerative braking technology.

Hobbies and Interests

My free time is occupied largely in engagements in hobbies that complement my mechanical engineering background, including 3D printing, robotics, DIY projects, CNC machining, and home automation. Passionate about model engineering and outdoor activities, I continuously seek learning opportunities to stay updated in the field. Sometimes I engage in reading classic literatures and listening to music. I also enjoy playing board games (chess in particular).

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