Patient Care Service Technician

*** ********* **, ***********, ***** 706-***-**** *************@*****.***

Malachi Dyers

OK OK

I'm a highly dedicated worker. can provide knowledge, and skills based on the

required/assigned job. will strive to always put my best foot forward.

EMPLOYMENT HISTORY

Health Service Technician

DBHDD, 100 Myrtle Boulevard, Gracewood Dr — Sep 2023 - Apr 2024

¢ Improved patient care efficiency as a Health Service Technician at DBHDD.

¢ Enhanced patient care protocols, leading to more streamlined service delivery at DBHDD.

¢ Monitored patient health details to ensure accurate care support at DBHDD.

e¢ Implemented new techniques for patient management, boosting efficiency at DBHDD.

e Provided empathetic patient support, improving overall care satisfaction at DBHDD.

e Analyzed patient care outcomes to guide quality improvements in service at DBHDD.

Returns

Amazon, Appling Ga — Jan 2023 - Feb 2023

+ Worked closely with team members to process shipments and unload incoming trucks.

+ Matched numbers and product descriptions when picking items to confirm accuracy.

+ Reported product discrepancies and quality issues to management.

+ Prepared boxes, invoices and insertions for order fulfillment lines.

+ Followed safety regulations to minimize risks to team members or customers.

Brand Ambassador/Retail Sales Associate

American Eagle Outfitters, Augusta, Georgia — Oct 2021] - Dec 2021

+ Minimized store thefts through strategic monitoring and customer observation.

+ Drove sales success by building displays and merchandising products.

+ Removed dust and dirt from items, regularly cleaning store.

+ Replenished supplies by monitoring and sourcing inventory.

+ Kept store shelves, racks and bins presentable with resets.

+ Located requested items from racks or storage areas.

+ Maintained customer satisfaction, quickly resolving issues and offering expert assistance.

Team Member

Cold Stone Creamery, Augusta, Georgia — Jul 2021 - Sep 2021

+ Helped keep team efficient with well-stocked supplies.

+ Maintained highly professional and clean facilities, including dining area, kitchen, and restrooms.

+ Met all customer needs with fast, friendly and knowledgeable service.

+ Supported fellow team members with regular tasks and activities.

+ Served customers with their desired ice cream.

+ Restocked supplies at individual work stations to assist team members in meeting demands.

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