Rafael Guzman
Ogden, UT *****
***************@**.***
Over 20 years in warehouse and customer service experience. Shipping and receiving forklift operator. Army Veteran.
Authorized to work in the US for any employer
Work Experience
Delivery Driver
J & R Xpress Couriers - Layton, UT
January 2023 to October 2023
26’ Box truck driver. Forklift operator. Delivered all types of freight for customers through out Utah. I also used pallet jacks and forklifts to load and unload. Delivery Driver
Amazon DSP - Groveland, FL
August 2022 to December 2022
Amazon DSP delivery driver. Delivered Amazon packages in the Orlando area. Truck Driver Class A OTR
SUNSET LOGISTICS - Grand Rapids, MI
May 2019 to May 2020
OTR Class A truck driver. Delivered freight all throughout the US driving 18 wheeler. Drop and hook. Also live load and unload.
Truck Driver Class A OTR
Transco Lines, Inc - Russellville, AR
November 2018 to May 2019
OTR Class A truck driver. Delivered freight all throughout the US driving 18 wheeler. Drop and hook. Also live load and unload.
Truck Driver Class A OTR
CRST - Cedar Rapids, IA
April 2017 to November 2018
OTR Class A truck driver. Delivered freight all throughout the US driving 18 wheeler. Drop and hook. Also live load and unload.
Education
High school diploma
Hope High School - Providence, RI
Skills
• Cashiering
• Cleaning Experience
• Forklift
• Packaging
• Warehouse Experience
• Cash Handling
• Order Picking
• Microsoft Word
• Computer skills
• English
• Communication skills
• Sales
• Customer service
• Retail sales
• Organizational skills
• Basic math
• Purchasing
• Transportation management systems
• GPS
• AS400
• Manufacturing
• Cash register
• Cash handling
• Heavy lifting
• Load & unload
• Assembly
• Driving
• Warehouse experience
• Materials handling
• Call center management
• Customer support
• Data entry
• Windows
• Phone etiquette
• Shipping & receiving
• Order fulfillment
• Distribution center
• Freight
• Military
• HVAC
Certifications and Licenses
Forklift Certification
Pallet Jack Certification
ASE Certification
ASE A8 Engine Performance Certification
Assessments
Delivery driver — Proficient
September 2023
Interpreting instructions or signs and solving problems Full results: Proficient
Warehouse safety — Proficient
October 2023
Using safe practices in a warehouse setting
Full results: Proficient
Forklift safety — Proficient
October 2023
Best practices and safety hazards in forklift operation Full results: Proficient
Work style: Reliability — Proficient
September 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
February 2024
Identifying and resolving common customer issues
Full results: Proficient
Basic maintenance and repair — Proficient
October 2023
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Sales skills — Proficient
October 2023
Influencing and negotiating with customers
Full results: Proficient
Automotive maintenance — Proficient
February 2024
Knowledge of vehicles, vehicle maintenance, and repairs Full results: Proficient
Attention to detail — Proficient
October 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Retail customer service — Proficient
October 2023
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.