Sales Representative Customer Service

Location:

Banilad, 6014, Philippines

Salary:

550

Posted:

October 05, 2024

Contact this candidate

Resume:

WALTER I. ALBELLAR, LICENSED PROFESSIONAL TEACHER

Contact Mobile No. : +639*********

Present Address : Pagadian City, Zamboanga del Sur E-mail address : *********@*****.***

Marital Status : Single

Citizenship : Filipino

Birth Date : May 20, 1986

Religion : Roman Catholic

OBJECTIVE

Seeking a position in Finance and Marketing in a well known establish Organization, wherein I can utilize my expertise & skills. I am also proficient in using System Application Data Processing or SAP. I am Licensed Professional Teacher wherein I can showcase my capability in the field of teaching profession.

PROFILE IN-BRIEF

Planning, Organizing and Analysing in order to improve branch and sales performance.

Conduct different Marketing strategies on how to compete in the market.

Expose in different types of Marketing Activities.

Conduct different trainings and seminars towards Personal Sales Representative (PSR) and Accredited Display centre (ADC).

Monitoring of competitors price towards our product.

Experience in all Accounts related jobs.

Experience in bookkeeping operation.

Experience in Cash Operation.

Experience in Budgeting/Forecasting

Experience in branch operation controlling.

Experience in branch staffing management.

Experience in Payroll and Inventory Control.

Experience in financial analysis

Have done negotiation with Banks for opening bank accounts use for remittance and customer’s payment.

Knowledgeable regarding financial and public documents.

Liaising with government regarding business permits, requirements and taxes.

Experience in Marketing, Selling, Customer Service.

Proficient in computer operations and with excellent working knowledge in SAP Software, Lotus Notes, Trillan and Microsoft Office application.

Attentive to details. Has the ability and flexibility to manage multiple task and assignments.

Good command of English [spoken and written]. Can do business correspondence.

Tactful, punctual, polite and having excellent coordination skill.

Can get along with different situations and people.

Self- Motivated, Team Player and confident in problem solving.

Has a good leadership towards subordinates

WORK EXPERIENCE / PROFESSIONAL BACKGROUND

Accounting Field Staff June 2012-present

NORKIS FINANCIALS, CORPORATION / EXQUISITE LENDING SERVICES, INC. Duties and Responsibilities:

Check, approve and encode daily sales, income and collection summary.

Record and encode cash advances and disbursement then prepare check and cash disbursement receipt.

Reclassify erroneous transaction entry in the system for correction and adjustment purposes.

Checked, approved cash advances liquidation and prepared journal voucher.

Checked manager marketing liquidation and its supporting documents and receipt.

Checked and control Petty Cash Replenishment.

Received and checked stocks delivery and report discrepancies to the shipping department.

Record and monitored stocks transfer and prepared Merchandise Transfer Receipt.

Processed annual renewal of business permit.

Facilitate in paying required taxes and other payables.

Personally conduct physical monthly inventory and prepared corresponding report.

Record and encode accounts receivable and assigned debit memo to concern branch or Department.

Constant follow-up of outstanding receivables.

Record and encode all discounts given to customer and prepared credit memo.

Reconstruct delinquent and overdue accounts.

Ensures stock management.

Timely checked warehouse logbook.

Make request letter and memo concerning branch operation.

Liaise with the bank for any unremitted collections. .

Answers all branch operations queries

Ensures accuracy of transactions and all transactions are properly accounted

Prepares and compute staff payroll and incentives.

Prepares internal auditor requirements during audit.

Records all local purchases and prepared check and cash disbursement receipt.

Prepares requested Customer’s Statement of Accounts and ensure that it is reconciled

Generates monthly collection report and aging for the collection officer, franchisee and cashier.

Ensures that all stock sales are billed to the customers.

Ensured that all transactions were recorded on daily basis

Supervise 4 Collection Officers and 1 cashier.

Reviewed of all payments are legitimate and ensures it complies with company’s policies and procedures, completeness of supporting documents, and approved by authorized signatory.

Prepares daily cash reconciliation.

Prepares monthly reconciliation of cash collection and bank accounts.

Ensured timely collection of accounts as per customer’s term of payment.

Prepares variance report (actual collection vs system report)

Ensure that cashier followed the required schedule of depositing daily collection.

Constant follow-up collections of outstanding receivables.

Prepared monthly analysis of actual collection versus forecast.

Prepared and request Monthly Branch Remittance.

Prepared annual and semi-annual projected operational budget.

Maintained and update company asset logbook.

Prepared monthly sales,inventory, disbursement and other financial reports

Guiding and training of new staff

Attend to all customers queries.

Ensures compliance of Company Policy and Procedures

Has knowledge in Lending Business.

Prepares New Loan and Re-loan of the customers

BRANCH MANAGER March 2009-June 2012

NORKIS 5R Services, Inc.

Duties and Responsibilities:

Responsible of inventory management to all NORKIS product of my area of responsibility and cluster.

Assumes branch Safety and Security

Has an administrative control over Branch control Officer, Mechanic, Customer Relation Officer (CRO), Credit Officer (CO), and Franchisee (FR)

Monitors and evaluates of staff performance and enforce discipline to subordinates.

Improves image of the branch

Maintains good public relation to Local Government Offices ( Land Transportation Office, City Municipal Government, Philippine National Police and Department of labor and Employment)

Instills Leaderships ability towards subordinates.

Monitors Branch transactions accounts and cash flows.

Ensures quality applications and sales volume through individual and lot sale.

Performs marketing activities and to ensure quality services.

Should know the following

a) Regular branches repossess sales and deposited of the month. b) Population sources on income market days and town fiestas.

(to schedule properly marketing activities.)

c) Competitors activity/pricing/(repo and china brand new) and sales average d) Counter Checking of branch transaction through random actual cash account; review/approved cash disbursement, deposits advances and overall operating expenses of the branch.

Preserve and maintain usefulness of company service unit if any.

Performs overall functions as maybe assigned by the superior from time to time. BRANCH BOOKKEEPER October, 2008-April, 2009

Cebu Micro Enterprise-Enterprise

Development Foundation, Inc.

Duties and Responsibilities:

Responsible for the conduct of scheduled and spot checks to ensure uniform compliance of implementing and operational guidelines of CMEDFI.

Promote and monitor client retention status and continually compares actual results financial and operational.

Coordinate with the client relations officer in monitoring activities initiated by the Client Advisory Board.

Established and strengthen linkages with partner institutions and be abreast of industries current and future trends and innovations.

Provides continuous guidance nurturing and mentoring of CMEDFI personnel reporting to her/him.

Monitor timely operation and submission of the Branch Manager operational reports as basis for Management’s evaluation and decision making.

Prepares monthly reconciliation of cash collection.

Prepares variant report (actual vs. system report)

Bank reconciliation.

Processed members insurance.

Attend to all customers queries.

EDUCATIONAL BACKGROUND

Bachelor of Science in Business Administration – Major in Management Accounting Saint Columban College (Pagadian City, Philippines) June, 2003-March 2008

Professional Education Major in Social Science

Valencia Colleges (Bukidnon) Inc.

Hagkol, Valencia City, Bukidnon

October 2014

Master in Business Administration

University of Mindanao

Matina Campus, Davao City

May 2021-present

REFERENCE

Ms. Marilou B. Cantero

Controller

NORKIS GROUP OF COMPANIES