Customer Service Chicago Il
Resume:
Waukegan,IL *****
************@******.***
Emelyn Sosa
SKILLS
Bilingual(Spanish and english) speaker .Very collaborative and enjoy team work.Have experience in CUstomer service and Healthcare.
Elevate Care,Waukegan,IL
CNA Training/clinicals(June 2023-July 2023)
● Providing skills learned on CNA Program
● Changing linens and
● Transferring from ICU to Memory/Long term care departments Chilis,Waukegan,IL
Host(January 2023-May 2023)
● Greeting and seating guests with appropriate manners
● Cleaning tables and providing a clean plus safe environment
● Taking customers orders and informing servers
Rue 21,Waukegan,IL
Cashier (October 2022- February 2023)
● Answer customers questions and help them with their needs while providing company services
● Interacted with various customers during their transaction while handling cash, credit cards, and Apple pay
● Shipped and labeled packages by writing the correct information for customer’s order Abbott Laboratories,North Chicago IL
Intern/Staff(Sep 2022 -May 2023)
● Responsible for digitizing key information from ~3500 records,providing foundational data for new shipping systems.
● Record reviews and the use of multiple tools including Microsoft Excel. Mendoza III Grocery, Waukegan IL
Cashier(May 2022-August 2022)
● Assisting customers with any questions about produce
● Restocking Items
● Transferring money from USA to Mexico through Moneygram Learn 10,North Chicago IL
Corporate Work Study Department Intern (September 2021- May 2022)
● Helped prepared and assisted teacher with educational activities.
● Office Receptionist/ Greeter
● Translated Medical terms for the schools nurse to guardians Professional Development at Cristo Rey Work Study Program
(August 2020- April 2021)
● Adapted quickly during the pandemic and shifted to career readiness focus
● Trained and prepared for MIcrosoft Online Specialist (MOS) certification
● Learned about skills crucial for the workplace such as time management and conducted several informational interviews
EDUCATION
Cristo Rey St.Martin College Prep, Waukegan— Highschool August 2020- Present
● Current Senior attending Cristo Rey St.Martin College Prep College Lake County,Lakeshore Waukegan Campus- Certified Nurse Assistant
June 2023-August 2023
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