Response Team Officer

ABDELHAMID BOUBAKRI

Mobile: 009**********

Email: **********************@*****.***

EDUCATION

Year

Course

Specialization

Board/University

**** -

2008

1st year Secondary

School

No Specialty

Secondary School

PROFESSIONAL EXPERIENCE

G4S SERVICES (QATAR) RESPONSE TEAM OFFICER 01ST October ’2021 -till today

PROFESSIONAL ACHIEVEMENT

•Effectively using interpersonal and communications skills with psychiatric patients.

•Working collaboratively with a diverse and multicultural HMC community.

•Ability to present information to colleagues.

ROLES AND RESPONSIBILITIES

•Protection of psychiatric patients within the institution

•Assisting medical staff in dealing with patients

•Rapid intervention in cases of patient violence

EUROPEAN GUARDING & SECURITY SRVC (QATAR) SECURITY SUPERVISOR 24th October’19 -16th August ’20

PROFESSIONAL ACHIEVEMENT

•Ability to use initiative and be adaptable, to work effectively as part of a team.

•Ability to maintain a sense of calm and control in demanding situations.

ROLES AND RESPONSIBILITIES

•Access Control: Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

•Incident reporting: Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

•Customer service: Be helpful to guests on the premises and offer advice where required. Managing complaints, settling disputes, and resolving grievances and conflicts.

•Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.

•Communicating with staffs, Providing information to co-s workers, by telephone or Radio

MINISTRY OF DEFENSE (TUNISIA) MILITARY OFFICER 11th June ’10 -01st July’19

ROLES AND RESPONSIBILITIES

•Deal with emergencies in a timely and effective manner,

•Maintain cooperative working relationships with other departments and organizations.

•Securing the country's borders and participation in private missions.

PROFESSIONAL DEVELOPMENT

-Customer service training - Supervisory skills training

-Professional Qualification in Microsoft Office, INFO-CUS CENTER, January to April 2023.

-Professional Qualification in Security Management Professional, ICON CENTER, January to March 2023.

-Prevention and Management of Violence and Aggression, De-escalation and Breakaway Strategy for Non-Clinical, HMC Qatar, October 2022.

-Prevention and Management of Violence and Aggression, Safe Restraint Procedures for nonclinical, HMC Qatar, October 2022.

-Driving License, car, Qatar.

-Driving License, Car/Bus/Tractor/Heavy Trucks/Light Trucks, Semi-Trailer, Tunisia.

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