gnanamurthy.m
No:**/C Rajaji Street,
Perambur, Chennai – 600 011.
* *************@*****.**.**
Objective
To work in growth oriented company where my competencies and business acumen can be capitalized resulting in high professional fame and organizational Effectiveness. Expert theoretical, practical and working knowledge of Windows and MS-Office (Word, Excel, PowerPoint).
Career History
May’13 – May’ - 10 : Accenture Services Pvt. Ltd (P2P)
: Process Associate
May’12 - May”13 : Contract Services (Adecco) for (P2P)
Accenture Services Pvt.Ltd., Chennai
Process Associate
June ’09 – July “11 : Contract Services (Adecco) for (O2C)
Accenture Services Pvt. Ltd., Chennai
Process Associate
Roles and Responsibilities (O2C)
Booking the Sales entry in SAP
Directly Bank statement Download from Client Bank.
Consolidate the Bank statement.
Match Remittances with bank Statement Perform alpha search In all applications to find the invoice or account details for Insufficient Payment details and book to the customer accounts
Responding to Client queries and resolving issues in the daily business activities
Allocation of CHEQUE receipts, Statement Details & Queries Details posted to the respective customer account.
Suspense reallocation to the respective customer A/c.
Unsuspected details send to calling team, next day follow up.
Analyzing general queries and assigning to the respective queues
Client mail & customer queries first prioritize.
Daily based report send to TL & Deal head
Daily based all entry posted SAP Application end of the day, report to Client
Coordinating with Client query Initiated and to ensure prompt action with TAT
Roles and Responsibilities (P2P)
Invoice Processing (PO Based and Non-PO By Using SAP Application)
Worked on SPANISH Language process
Reversal and rebooking of invoices
Quality check for posted and queried documents
Handling the vendor and AP Processing queries
Preparation of Reconciliation Report for SLA
Follow –up on aged open status PO line items (Aged Invoices)
Preparing Scan recon which helps to avoid the SLA missing.
Query Tracker
Tracking the unprocessable invoices which received through work queue with reasons.
Forwarding to P2P lead to resolve.
Working on Urgent Invoices and providing necessary details.
Resolving Query which are assigned from the help desk and cleaning on timely manner
Analyzing the query with last week report, consolidated and tracked on fortnightly basis.
KT (Knowledge Transfer) to new joiners and handling the critical issues like escalations from the supplier side and client side as well
ADDITIONAL QUALIFICATION:
Apr’08 – May’09 : .NET & SQL Course.
Apr’07 – Mar’08 : Scope International Ltd
Updation of corporate action event in NCS
Monitoring client responses and reverting back to our global agent.
Updating client portfolio according to their daily transaction.
Updation of MIS Currency wise and reporting to line manager.
Handling queries effectively.
Oct’05 – Nov’06 : Cholamandalam MS General Ins Co. Ltd., Chennai
Claims processing for four-wheeler and three-wheeler.
Preparation of MIS on four-wheeler and three wheeler loans.
Claims are updating the respect package of Cholamandalam Investment Finance Company Ltd.
Handling Customer Queries.
Verifying the PDC Cheques and customers’s Claims
woring Area & Interested Area
AR Process
AP Process
Banking & Finance Section
Education
Qualification
University / College / Schools
Year of Passing
B.sc(Maths)
Pachaiyappas College, Chennai.
2005
H.S.C
St. Kannis Govt Hr Sec School, Chennai.
2002
S.S.L.C
St. Paul’s Hr Sec School, Chennai.
2000
PERSONAL INFORMATION
Father’s Name : K. Munuswamy
Date of Birth : 29.07.1982
Languages Known : English, Tamil.
Sex : Male
Nationality : Indian
Marital Status : Married.
DECLARATION
I hereby declare that the above statement in this application is true and complete to the best of my knowledge and belief.
Place: Chennai Signature
Date: M. Gnanamurthy