Customer Service Machine Operator

Location:

Columbia, SC, 29229

Salary:

15.00

Posted:

October 04, 2024

Contact this candidate

Resume:

Latasha Garmon

**** ********* **. ******** ** ***29

Cell: 704-***-****

E-Mail: ***************@*****.***

OBJECTIVE: Experienced, dependable individual currently looking to combine skills and expertise within a position that welcomes motivation while simultaneously offering a supportive environment. To obtain a responsible position where I can help the organization grow in value utilizing my experience, capabilities and abilities.

WORK EXPERIENCE:

BULL Engineered Products, Charlotte NC September 2019 - Present

Machine Operator/Lead

Audit process parameters and implement changes as appropriate to improve cycle times

Complete all required paperwork daily

Maintain and update a process log and set-up info in mold book for each tool

Performing mold and/or material changes as dictated by the schedule

Performing process troubleshooting, part inspections and various other functions to insure part conformity and quality

Verifying paperwork for new start up jobs and oversee completion of 1st piece inspections

Monitor, maintain and preparing support equipment i.e. thermolators, grinders, etc as needed in the production area

Maintain and optimize "end-of-arm" robot extraction tooling

Create and maintain an environment for a safe and healthy workforce

Maintain housekeeping standards of assigned areas Must be able to work effectively in a fast-paced environment

Attention to detail and organization is critical

Operate powered vehicles

Assisting in break coverage when needed

Ability to fill-in as the Production Lead or Production Supervisor as needed

WoodSpring Suites, Matthews NC September 2019 - Present

Room Attendant/Housekeeper

Assigned duties included restocking hotel rooms, cleaning windows, tracks, and bathroom surfaces, polishing all furniture and silverware, removing trash and replacing trash bags in assigned rooms, inspecting all room equipment, and reporting on maintenance issues

Flexibility to respond to a range of different work situations

Keeps the Housekeeping Manager informed of pertinent information pertaining to the department

Provided extraordinary customer service, maintained professional relationship with clients.

Answered customer questions and resolved any issue, ensuring that company policies and procedures were followed and customer service was at the highest level possible.

Microtel Inn, Matthews, NC August 2018 – September 2019

Head of Housekeeping

Listening to, understanding, and clarifying guest concerns. Inspecting the cleaning and servicing of guestrooms and public areas.

Approaching guests in an attentive, friendly, courteous and service-oriented manner.

Making sure that all Guest Rooms have appropriate supplies and linens in them.

Maintaining guest confidentiality at all times.

Ensuring that rooms and bathrooms are cleaned on a daily basis. Inspecting guest rooms and guest areas.

Supervising the disposal of trash and waste.

Directing housekeeping staff to ensure a high standard of cleanliness in all public areas.

Delegating work to meet business objectives and goals.

Maintaining a high standard of personal appearance and grooming.

Vacuuming carpets and mopping and sweeping tile floors.

Training up new housekeeping staff.

Maintaining an inventory of guest room and housekeeping supplies.

Complying with all health and safety standards

Microtel Inn, Matthews, NC July 2015 – August 2018

Room Attendant

Replenish room supplies, such as drinking glasses, writing supplies and hotel brochures, and bathroom items.

Remove dust, sweep and strangles manually or with machines and appliances walls, floors, ceilings, windows and glass door frames, furniture and carpets

Cleaning and disinfecting bathrooms, sinks and other sanitary equipment.

Analyzed every room individually to ensure efficient cleanliness as per requirement.

Administered cleaning of floor, carpets and mattresses.

Carolina Hardware August 2012-July 2016

Customer Service

Maintained thorough knowledge of store merchandise to provide helpful pieces of advice to customers.

Calculated total payments received during a time period, and reconciled this with total sales.

Operated Point Of Sale cash register for store.

Provided exceptional customer service.

Staffmasters Staffing/Perfect Fit Industries December 2011-February 2012

General Laborer

Pack product coming off of conveyer belt into boxes.

Prepare box to be shipped by weighing and sealing.

Operated single needle and three needle sewing machines to finish product.

Megaforce Staffing/Brooks Foods August 2011-December 2011

General Laborer

Retrieve product off moving belt and pack product in boxes.

Inspect product to make sure they were to specifications.

Processed product on daily basis to ensure company quota was met.

Windsor Windows July2009 –September 2009

Janitorial

Kept buildings clean and in orderly condition

Cleaned Floors

Washed Windows and Walls

Cleaned Floors by sweeping mopping or vacuuming

Gathered and emptied trash on a daily basis

Green’s Commercial Cleaning Service Wingate, NC August-2008-April 2009

Janitorial

Clean offices and restrooms on daily basis.

Dust vacuum and/or mop as needed.

Take out trash when necessary.

Performed general cleaning in an office building.

Hendricks Home Care Charlotte, NC August-2008-February 2009

Personal Care Aide

Assist in the basic duties involved in the day to day operation of the home such as housekeeping, meal preparation, laundry, shopping, vehicle cleanliness, and maintenance where appropriate.

Carry out and monitor planned programs following appropriate schedules.

Provide direct care to individual in their home setting while providing transportation for clients to and from appointments, recreational activities, etc.

Support and assist individuals in meeting their emotional, physical, and medical needs as well as carrying out day to day activities. Facilitate relationships with participants that are person-centered utilizing positive approach and promote independence throughout all daily activities.

Stegall Petroleum Express Monroe, NC January 2008-May 2008

Cashier

Calculated total payments received during a time period, and reconciled this with total sales.

Compiled and maintained non-monetary reports and records.

Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Operated Point Of Sale cash register for store.

Developed reputation for prompt, efficient service with high level of accuracy.

Microtel Inn, Matthews, NC April 2007 - September 2007

Front Desk Clerk

Assisted customers with check in check out procedures.

Handled customer complaints and concerns in a timely and courteous manner.

Responsible for the daily appearance of the overall hotel while on shift.

Calculated total payments received during a time period, and reconciled this with total sales.

Compiled and maintained non-monetary reports and records.

Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Wal-Mart, Monroe, NC March 2005 - March 2007

Cashier

Handled customer complaints and concerns in a timely and courteous manner.

Sent and received money orders and cashed customer checks.

Operated Point Of Sale cash register for store.

Advised customers on purchases, and merchandise on sale.

Provided exceptional customer service.

Developed reputation for prompt, efficient service with high level of accuracy.

Developed constructive and cooperative working relationships with others, and maintained them over time.

Provided training to new employees on all facets of operations and job performance.

EDUCATION:

South Piedmont Community College Monroe, NC December 2011

Associates Degree in Medical Office Administration

LICENSES & CERTIFICATIONS:

Introduction to Allied Health Professionals July 19 2012