Assistant Director Surgical Services

Michelle Doggett

706-***-**** ***********.**@*****.*** Hephzibah, GA 30815

PROFESSIONAL SUMMARY

Highly motivated and results-oriented individual with a strong foundation in critical communication, problem- solving, and leadership skills. Eager to leverage my academic achievements and a passion for Human Resources to contribute to organizational success. Possesses exceptional organizational and teamwork abilities honed through academic projects. A quick learner with a demonstrated ability to adapt to new environments and technologies, ready to embrace any challenge. Committed to excellence, a strong work ethic, and continuous professional development.

SKILLS

Safety Protocols Expertise Employee Training Team Building Leadership Strong Communicator Technically Proficient Infection Control Protocols Initiative Problem Solving Result Driven Technology Innovation Self & Social Awareness Productivity Agility Relationship Building

Awards & Honors

•President List

•Alph Chia (AX)

•Alpha Sigma Lambda (ΑΣΛ)

•Phi Theta Kappa (ΦΘΚ)

•Summa Cum Laude

•Golden Key International Honor Society

EDUCATION

Strayer University Washington, DC June 2024

Masters of Business Administration, HR Management

GPA 4.0

Strayer University Washington, DC June 2022

Bachelor of Science in Business Administration

GPA 4.0

Certification Oct 2017

Ace Surgical Assisting Greenwood Village, CO

EXPERIENCE

Assistant Director Surgical Services

Jun '23 - Present

Assists and supervises staff with direct patient care, evaluates outcomes, consults with surgeons, and serves as a clinical resource.

Consults with Director of Surgical Services on issues to ensure patient needs are met.

Coordinates with other units and maintains relationships through constant communication with other units.

Assists in planning, organizing, and facilitating policy and training.

Leads facility SMART and surgical and specialty services optimization meetings.

Monitoring supply related billing holds.

Review off-contract spending reports.

Identify savings opportunities.

Managed Inventory.

Review Supply Expense.

Supply chain process reviews.

Customer Service.

Coaching and evaluating supply chain staff.

Assist with bill only invoice discrepancies.

Optiflex resources for Cath-lab.

Consult with supply revenue analyst and internal control on item issues.

Attend all key facility and division surgical services and specialty service line meetings

Surgical Technician/ First Assistant University Hospital, Augusta, Ga Feb '19 - Jun '23

Improved surgery efficiency by facilitating communication of surgeon's preferences and patient needs, reducing surgical errors by 15%.

Enhanced patient outcomes and optimized care delivery through seamless collaboration with healthcare team members.

Efficiently synchronized surgeon and team needs during operations, prioritizing tasks and streamlining workflow processes.

Supported neurosurgical interventions in compliance with hospital protocols and regulations.

Conducted monthly orientation sessions for an average of 25 new employees using on-the-job training methods.

Lead Surgical Technician/First Assistant Augusta University, Augusta, Ga Mar '11 - Feb '19

Promoted optimal team synergy and patient outcomes.

Improved care continuity and satisfaction ratings.

Drove significant enhancements in outcomes by 30%.

Ensured compliance with hospital policy and laws.

Enhanced patient recovery rates and reduced complications.

Guided and onboarded new employees.

Managed and optimized inventory.

Led acquisition efforts for essential surgical devices.

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