Call Center Customer Service

Shyla Resume

Shyla Williams

Oklahoma City, OK 73135

1-405-***-****

Work Experience

AT&T call center Jan 2024- Present

Work from Home

• Assist customer per call

• Verify customer credentials

• Assist in paying bill

• Setting up new service

• Updating cust information

• Answering question about acct & bill

• Add & or disconnect line

• Take payment information

• Offer promotion

Wendy's - Sept 2023 to Jan 2024

Cashier

• Take customers order

• Handle money

• Count draw on shift

• Clean

• Help prepare orders

• Assist customer

AT&T call center - Feb 2023-Sept 2023

Call Center

• Assist customer per call

• Verify customer credentials (name,Ph#, address & security pin)

• Assist in paying bill

• Setting up new service

• Updating cust information

• Answering question about acct & bill

• Add & or disconnect line

• Take updating payment information

• Offer promotion.

Education

High school- Present

Epic charter schools - Oklahoma City, OK

Skills

• Customer service

• Cashiering

• Cleaning Experience

• Food Production

• Cash Handling

• Food Service

Contact this candidate