Eric Lang
Dallas, TX *****
**********@******.***
1. Excellent communication skills
2. Friendly and welcoming demeanor
3. Active listening to understand and meet guest needs 4. Problem-solving abilities to address guest concerns 5. Patience and empathy in handling difficult situations 6. Time management to ensure efficient service
7. Knowledge of the facility or establishment
8. Multitasking to handle multiple guest requests simultaneously 9. Attention to detail for accurate and personalized service 10. Adaptability to different guest preferences and needs. 11. Excellent Communication Skills.
12. Empathy Skills.
13. Time Management Skills.
14. Ability To Perceive Clients.
15. Willingness To Learn.
16. Teamwork.
17. Coordination.
18. Organization.
19. Planning.
20. Time management.
21. Reporting skills.
22. Inventory control.
23. Documentation skills.
24. Forklift operation, troubleshooting, loading and unloading, safety protocols, inventory management, customer service, and communication.
Work Experience
Certified Technician
Take 5 Oil Change
September 2022 to October 2023
• Drain engine oil and add new oil to a car's engine.
• Inspect engines for leaks.
• Top off other fluids in the transmission or braking system.
• Perform tire pressure checks and rotations and inflate as needed. Clamp Forklift Operator
NFI Industries - DeSoto, TX
January 2019 to June 2020
Education
High school or equivalent
Skills
• Oil Change Experience (3 years)
• Packaging
• Tire Service
• Order Picking
• Leadership
• Pallet jack
• Customer service
• Analysis skills
• Industrial equipment
• Merchandising
• Manufacturing
• Hotel experience
• Customer service
• Sales
• Cash handling
• Cash register
• Retail sales
• Supervising experience
Certifications and Licenses
Certified oil tech
Present
Certified Technician
Present