Operations and Risk Management

Mark Lux

***** ********** ***., *********, ******* ********@*****.*** 361-***-**** LinkedIn: Mark Lux

OPERATIONS MANAGEMENT EXPERT SENIOR PROGRAM MANAGEMENT EXECUTIVE STRATEGIC PLANNING and RISK MANAGEMENT SPECIALIST VETERAN

Accomplished Senior Program Manager, former Navy Commander and Naval Aviator bringing over 20 years’ real-world experience leading high-stakes projects and initiatives in dynamic environments. Specialist with exceptional skills in strategic planning and operations management, consistently delivering results surpassing organizational objectives. Adept fostering leadership development and operational excellence, with a proven track record in leading large teams/transforming team performance and efficiency. Experienced in navigating complex, high-risk scenarios, ensuring optimal outcomes through meticulous planning and execution. Passionate about driving innovation and continuous improvement, bringing a unique blend of military precision, training expertise, organizational acumen. Knowledgeable in/worked with Lean Six Sigma. Top Secret Clearance.

AREAS OF EXPERTISE

Professional

Leadership Strategic Planning Team Building/Development Risk Management Decision-Making Collaborative Consultative Public-Facing Communication Customer Service Excellence Written, Verbal Communication Cross-Functional Communication Financial Management Continuous Improvement Team Management/Training Leader/Coach/Mentor Manage Competing Priorities Flexible Critical Thinking Problem-Solving Attention-to-Detail

Industry Knowledge and Technology

Program/Project Management/Facility Management Operational Excellence Process Optimization (Current-to-Future State) Human Organizational Performance Training/Education Scheduling Safety/Compliance Operational Risk Management FAA/ICAIO Compliance Lean Six Sigma (Operational Management/Kaizen) MS Office Suite

NOTABLE ACCOMPLISHMENTS

Check-6

•Collaborated/consulted with Noble Drilling Operational Excellence Assurance team auditing operational processes on each drilling rig in the Noble fleet identifying/assisting the rig in creating efficiencies and closing gaps; project consisted of 13 Noble personnel, auditing 33 drilling rigs globally for 12-months; project success led to Noble Drilling establishing the OEA team as permanent position in the organization

US Navy

•Directed Naval Aviation Schools Command, managing 13 syllabi, 700 personnel, $11 million annual budget; student throughput of 4,500 US/allied flight officers; program has international visibility/national security implications

•Leveraging instructional design expertise, led development of US Navy’s first undergraduate Unmanned Aerial Vehicle training system; project timeline of 24 months, leveraged team diversity to recapitalize legacy assets bypassing budgetary constraints, expediting completion, ensuring scalability of the program

•Established Naval Introductory Flight Evaluation (NIFE) program; $35 million/three-year program came in under budget/increased pipeline capacity/output standardization with cost savings to Naval Aviation Enterprise; program replaced industrial model Introductory Flight Screening (IFS) program and Aviation Pre-flight Indoctrination (API)

•Managed 1,200 high-value detainees in Iraq, coordinating with US and allied ground and air assets

•Implemented critical efficiencies in Naval Aviation’s training schedule, producing 420 winged aviators over three years despite budget constraints

•Accumulated over 3,000 hours of pilot training, mentoring, and coaching student Naval Aviators (4 deployments in support of combat operations, 120+ combat medevacs, ~100 search and rescue missions)

Mark Lux

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PROFESSIONAL EXPERIENCE

CONSULTANT 2022 - Present

Check-6 Remote

•Provide coaching for organizational leadership and front-line workers in a variety of industries including open-pit mining and offshore oil and gas production on the tenets of CRM: Situational awareness, assertiveness, decision making, communication, leadership, adaptability/flexibility, and task analysis emphasizing planned based execution, clients see immediate results in reduction of repeat work/lost-time incidents

•Trusted advisor working directly in client operations, building strong culture of communication, teamwork, continuous improvement, human error prevention; deliver innovative/effective solutions backed by solid analytic data with subject matter expert validation

•Specialize in strategic planning, operations management, leadership development, logistics, and safety working for clients in high-reliability, high-risk, high-performance industries

•Provide human and organizational performance coaching in key-note lectures, classroom training, on-the-job coaching to corporate executives, management teams, front line supervisors covering high reliability leadership, principles, differences in managing vs. leading; consulting to provide strategic planning/coaching for clients (e.g., Chevron, Exxon, Murphy, Quarter North)

PROGRAM MANAGER/CHIEF of NAVAL AIR TRAINING STAFF 2017 - 2022

United States Navy Corpus Christi, TX

•As Curriculum Coordinator for Naval Aviation’s Flight Instructor Training Course (train-the-trainer), responsible for program administration/review of course and content; course is required of every flight instructor in US Navy; taught at the science of learning level ensuring all flight instructors are operationally proficient/possess the capacity to instruct

•As Chief Instrument Pilot for the United States Navy, responsible to Chief of Naval Air Forces ensuring all naval aircraft and aviators are compliant with FAA/ICAIO requirements for domestic/international flight; oversaw incorporation of FAA’s ADSB Out requirement for all 1,100 training aircraft in Navy fleet

COMMANDNG OFFICER -NAVY OPERATIONAL SUPPORT CENTER 2014 - 2016

United States Navy Sioux Falls, SD

•As Commanding Officer with 265 direct reports, performed as Naval ambassador to offices of US senators, congressmen, state officials, local elected officials, business leaders

•Managed annual budget of $675,000 ensuring world-wide fleet support of Naval Reservists, execution of funeral support for Department of Veterans Affairs, facility management of joint-operations reserve support center

•Managed Joint Military Facility for the state of South Dakota including maintenance of equipment, facility upkeep, and billing, invoicing and collections on services

OPERATIONS OFFICER – HELICOPTER TRAINING SQUADRON 18 2011 - 2014

United States Navy Milton, FL

•Managed hands-on operational role with 90 direct reports (e.g., military officers, government civilians)

•Responsible to Commanding Officer for Naval Aviation’s largest daily flight schedule

•Streamlined time-to-train plan while redefining scheduling paradigms stemming from shifting maintenance contracts

•Developed implementation plan responding to critical efficiencies needed to meet production requirements during sequestration, producing 420 winged aviators over three years

PREVIOUS EXPERIENCE

TRAINING OFFICER – HELICOPTER SEA COMBAT SQUADRON THREE 2009 - 2011

United States Navy San Diego, CA

Highlights: Drafted pilot and aircrew training planning out seven fiscal years, coordinating resource requirements to meet demand of ~1,000 replacement pilots/aircrew annually; executive level planning ensured 15 helicopter squadrons met pilot/aircrew manning goals

Mark Lux

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COMMANDING OFFICER 2008 - 2009

United States Navy Iraq

Highlights: Led Detainee Guard Force Iraq with 135 direct reports supporting combat operations for Joint Special Operations Command and coalition partners

NAVAL AVIATOR and COMMERCIAL PILOT (license) 2004 - 2022

EDUCATION CERTIFICATIONS

Master of Arts, Defense/Strategic Studies U.S. Naval War College Newport, RI

Master Level Program Graduate, Operational Risk Management, Crew Resource Management Naval Aviation Safety Center Pensacola, FL

Responsible for maintaining a pro-active safety culture among 300-member squadron; serve as lead mishap investigator; CRM/ORM instructor for required annual certification

Bachelor of Science, Public Relations University of Florida Gainesville, FL

License: Commercial Pilot (Fixed Wing and Rotorcraft) DOT/FAA

License: Merchant Mariner Credential (OUPV Captain’s License) United States Coast Guard

Certification: Casualty Assistance Commander, Navy Installations Command (CNIC)

Certification: Transportation Worker Transportation Security Administration

Certification: BOSIET Offshore Petroleum Industry Training Organization (OPITO)

Certification: MSHA Department of Labor

Certification: OGUK

VOLUNTEERISM

Founder/Board Chairman: Fin Cup: Charity fundraising fishing/golf tournament supporting the Island Foundation; provides funding for the Seashore Charter School System on Padre Island, TX

AWARDS COMMENDATIONS (representative)

Global War on Terrorism Expeditionary (x4)

Global War on Terrorism Service

National Defense

Defense Meritorious Service, 2009

Meritorious Service, 2021

Navy and Marine Corps Commendation (x4)

Army Achievement, 2007

Iraqi Campaign

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