Customer Service Representative
Resume:
Tiffany Quattlebaum
Dallas, TX *****
*********@*****.***
Obtain a position as a team player in a people oriented organization, where I can maximize my customer service experience in a environment to achieve corporate goals. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Home Health Care Aide
Diamond Healthcare Corporation-Dallas, TX
February 2024 to Present
Assist clients in their daily personal tasks, such as bathing or dressing. Perform housekeeping tasks, such as laundry, washing dishes, and vacuuming. Help to organize a client's schedule and plan appointments. Arrange transportation to doctors' offices or other outings Financial Analyst
Phoenix Wealth Advisors-Plano, TX
September 2021 to February 2022
I Specialize In Connecting Finance Industry Professionals With Financial Experts At Phoenix Wealth Helping Them Obtain Maximum Portfolio Growth!
Customer Service Agent/Trainer
311 Call Center-Dallas, TX
November 2020 to July 2021
I provided Non-emergency communication responses to residence requesting city services and dispatched those requesting for field staff.
Customer Service Representative
Kroger Stores-Plano, TX
September 2019 to November 2020
• Take ownership of customer issues
• Troubleshoot problems and drive resolutions
• Escalate unresolved issues to relevant internal teams
• Collect prompt and accurate customer feedback. ...
• Document knowledge as solution articles
• Master the use of help desk software
Customer Service Desk
Click list(Curbside Deliveries)
Cashier
Training
Stocking
Etc
Account Resolution Specialist
Express Scripts-Dallas, TX
September 2016 to September 2019
Assist with questions regarding a prior authorization approval for the now responsible for all escalator calls research and contact other divisions and insurance companies to assist and receiving client issues coach training and answer questions regarding the prior authorization process company, policies and procedures, commercial DOD, Medicare and Medicaid insurance rules and regulations. Guest Services Associate
Best Western Plus-Alton, IL
August 2011 to July 2016
Clerk
Cancel And reserve reservations.
Night audit
Breakfast shifts
Checking guests in and out.
Inventory
Housekeeping etc
Customer Service Representative
Wellpoint Blue Cross Blue Shield-Plano, TX
January 2009 to September 2011
Respond to customer questions via telephone, and written correspondence regarding insurance benefits, provider contract eligibility and claims.
Education
Associates in Finance
Lewis And Clark Community College - Godfrey, IL
2010 to 2012
Skills
• Hospital
• Housekeeping Supervisor
• Receptionist
• Customer Service Skills
• Microsoft Word
• Filing
• Scheduling
• Customer Service
• Night Audit
• Environmental Services
• Adobe Acrobat
• RF Scanner
• Telemarketing
• Serving Experience
• Guest Services
• Pallet Jack
• Order Picking
• Assistant Manager Experience
• POS
• Laundry
• Hotel experience
• Microsoft Office
• Manufacturing
• Sales
• Caregiving
• Supervising experience
• Assembly
• Financial Analysis
• Shipping & Receiving
• Home Care
• Cooking
• Warehouse Experience
• Software troubleshooting
• IT
• Early childhood education
• Experience with children
• Janitorial experience
• Custodial experience
• Commercial cleaning
• Customer service (10+ years)
Certifications and Licenses
TABC Certified
Food Handler Certification
CPR Certification
First Aid Certification
J Standard Certification
BLS Certification
Contact this candidate