Customer Service Warehouse Lead

Sylvester Hill Jr.

*** ******* ***.

DALLAS, TX 75241

972-***-***** *************@*****.***

OBJECTIVE: To secure employment with a company that will provide an opportunity for advancement, where I can utilize my work experience toward a rewarding career.

QUALIFICATIONS

●Excellent communication skills, both written an orally

●Very proficient with word processing skills; utilizing Windows 2000;Power Point; Internet;

Email and E-Time

●Posses strong interpersonal skills & ability to partner across the organization

●Posses strong analytical skills

●Work well with diverse personalities

●Capable of formulating tactics based on overall strategy

●Able to work under pressure in a fast pace environment

●Asset management and customer service focused

●Self motivated, goal oriented

● Ability to operate as well as train employees on stand-up & sit down forklift, riding & hand

pallet jacket,cherry picker

EDUCATION

Lancaster High School, Lancaster, TX, Graduated 2008

Cedar Valley College, Lancaster, TX 2008-2011

Associate Degree in Business & Science

EMPLOYMENT

12/2015 to 01/2017

Shipping/Receiving, Ultra Beauty

● Unload inbound Vendor PO’s in a safe and timely manner and stages in the product in a designated area.

● Advised Warehouse Lead of any apparent damage to inbound product

● Accurately counts and stocks inventory in assigned bin locations

● Reports any discrepancies to the Warehouse Lead

● Prepare orders for shipment by pulling items from shelves by assigned bin locations, verifies correct item was picked from location and placed items in totes to be packed and shipped to the customer.

● Properly packs items to ensure no damage to goods occurs in transit

● Special Projects on Manager request

05/09 to 12/15

Shipping/Receiving Clerk, United Stationers

Loaded and unloaded trucks, order picking, wrapping products, packing, labeling shipping and receiving

Verified items received by inspecting condition of items; comparing count/measure of items to purchase order and packing list; noting discrepancies.

Prepared shipments by assembling, packing, protecting, and labeling containers.

Documented items shipped by recording identifying information of items.

Maintains shipping and receiving materials by checking stock to determine I

inventory level; anticipating needed materials; placing and expediting orders for materials verifying receipt of materials.

Contributes to team effort by accomplishing related results as needed.

Cleaned and maintained work area while adhering to company safety guidelines

2011 to 04/2013

Customer Service Representative/Shipping/Receiving Lead, Tele-Plan Communications

●Operates lift trucks or hand trucks to convey, move or hoist material to proper departments or areas.

●Operates PB crimp tools, including diagnosis, repair and processing

●Unpacked and examined and routes incoming shipment, rejects damaged items, records shortages

and corresponded with shippers to rectify damages and shortages

●Received and processes all defective parts returned from replacement or credit.

●Maintain inventory of shipping materials and supplies

●Perform all computer functions necessary to tracks various aspects of goods.

●Report defective materials or questionable conditions to department supervior

●Special Projects upon request

References available upon request

Reference available upon request

Contact this candidate