Customer Service Retail Cashier
Resume:
Jamia Sales
Cleveland, OH *****
**********@*****.***
Goal is to obtain a job as a customer representative where I can use my exceptional interpersonal and communication skills.
Authorized to work in the US for any employer
Work Experience
Customer Service Retail Cashier
Nordstorm Rack-Lyndhurst, OH
February 2023 to March 2024
• Assist customers with a variety of transactions through a seamless and friendly experience
• Inspire trust, teamwork and positive team relationships
• Defuse customer situations and provide resolution in a timely and effective manner
• Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
• The hours and schedule for this position will vary by week depending on business needs
• Open and close cash registers, performing tasks such as counting money, separating charge slips and vouchers, balancing cash drawers.
Medical Assistant
Clarkson Eyecare-Willoughby, OH
June 2022 to January 2023
• Performing administrative duties, such as keeping records, scheduling appointments, filing insurance claims, performing bookkeeping, and managing inventory.
• Preparing patients for vision examinations, such as administering eye drops and seating patients at eye-testing machines.
• greeting and pre-testing patients, working with the Doctor, looking out for errors or inconsistencies in optical exams, and some basic receptionist work
• Escorted patients to exam rooms
• Recorded patient vital signs
• Answered a high volume of phone calls
• Verified and scheduled patient appointments
• Responsible for back office duties
Pharmacy Technician
CVS Pharmacy-Willoughby, OH
September 2021 to May 2022
• Sterilize surfaces and equipment and prepare the pharmacy for opening
• Greet customers and answer questions
• Receive prescriptions and check their validity
• Process prescriptions electronically and ensure all information is complete and accurate
• Resolve issues when they arise (e.g. rejected insurance claims)
• Select the appropriate medicine and measure dosages to fill prescriptions
• Sort, stock, label medication and monitor inventory
• Undertake administrative tasks (e.g.record-keeping) as assigned
• Comply with all security measures and quality standards Cashier/Customer Service
Rainbows-Euclid, OH
September 2019 to March 2021
• Operated cashier accurately & greeted Customers upon entrance.
• Re-Stocked Merchandise daily
• Assist with store stocking, floor-sets and opening/closing procedures.
• Provide excellent customer service by assisting customers with purchase recommendations and general inquiries.
Education
Diploma in Dental Assisting
Remington College-Cleveland Campus - Maple Heights, OH October 2023 to May 2024
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