Accounts Payable Human Resources

Jeffrey Scott Hardin

*** ******** ***** ***** • Duncanville, TX 75137

865-***-**** • ********@***.***

http://www.linkedin.com/pub/jeff-hardin/16/654/1b8

OPERATIONS MANAGEMENT PROFESSIONAL

Established a proven track record of experience and achievements as a leader and motivator who can create innovative solutions and make decisions that reduce operating costs, improve cash flow, improve quality, and capitalize on new strategies for increasing revenues. Offer a broad-based record of experience for restructuring and turning around lower performance as well as implementing marketing and promotional efforts that secure new business. Experience building/leading teams, handling human resource duties, maintaining employee morale, and ensuring compliance with all procedures and regulations. Additional management strengths include:

• operations management • human resources • business administration • safety

• accounts payable/receivable • GAAP/best practices • quality assurance • budgeting

• staff hiring/training/supervision • inventory/cost control • customer relations • problem solving

• ERP implementation • payroll processing • purchasing • journal entries

• cGMP’s • equipment maintenance • accounting • internal audit controls

• relevant KPI creation • vendor issue resolution • streamline processes • policy and procedures

• staff growth and empowerment • fraud prevention • internal controls creation

Education

TUSCULUM COLLEGE, Knoxville, TN

Master’s Degree, Organizational Management (2001)

Bachelor’s Degree, Organizational Management, Graduated Cum Laude (1999)

Computer and Special Skills:

• Microsoft Dynamics Great Plains • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• JPMorganChase PaymentNet • McKesson Pathways Materials Management and Financials

• Invoice Delivery Services/IDS • AS400 • Peoplesoft

• Lawson Financial Software • Magellan Imaging Software • Blackline

• Wizmo Works • NetTime and API • Jobvite

• JDE OneWorld • CA Masterpiece • Spark

• Kodak i810 scanner • Documentum scanning software • Microsoft Teams

• Concur Expense Reporting • Ergonomic Trainer • Reqlogic

• SuraLink • Exponent • 1099 reporting

• Global process strategy • Business License and Property tax • Sales and Use tax

• Timberline and Timberscan Sage 300

Professional Experience

POLK MECHANICAL COMPANY, Dallas, TX, May, 2023—current

Accounts Payable Manager. Hired to consult on implementation of a new ERP system, IFS, to include restructuring of current AP policies, procedures while developing segregation of duties within the Accounts Payable department. Responsible for implementing payment automation project. Created new roles and structure within the AP department along with new job descriptions. Hired additional staff to meet the needs of the organization while minimizing overtime hours and putting protocols in place to foster a positive work/life balance.

INTEGRITY MARKETING GROUP, Dallas, TX, January, 2023—April, 2023

Accounts Payable Manager. Hired to focus on process improvements and to investigate alternative systems to migrate away from Bill.com. Hired to implemented automations to increase efficiencies. Restructured processes to minimize payment duplications, while focusing on project to implement alternative invoicing solution to maximize output and to eliminate loss of data. Responsible for all check and ACH disbursements. Responsible for payment automation project. Managed staff to include an onsite and offshore group simultaneously.

Professional Experience (continued):

Jeffrey Scott Hardin

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BAYMARK HEALTH SYSTEM, Lewisville, TX, January, 2020–October, 2022

Accounts Payable Manager. Hired to focus on staffing issues and process improvements. Implemented automations to increase efficiencies. Restructured vendor master file to include vendor consolidation project and minimize payment duplications, while focusing on project to implement e-invoicing solution with DXC Procurement Solutions (Reqlogic) to maximize output and to eliminate loss of data. Responsible for all check and ACH disbursements. Responsible for payment automation project and consolidation of over 50 bank accounts into one operating account.

Significant Accomplishments & Responsibilities:

• Restructured and consolidated vendor master file from 36000 active vendors down to 5400 active.

• Segregated duties created additional roles and created job descriptions within the AP department.

• Creator of the archive database project to alleviate Great Plains live production environment slow response and crash issues. Successfully created database for 20 years prior data into another server, while leaving the last three years in live production environment.

• Created SLA’s and recorded and tracked KPI’s I built into the Reqlogic software.

• Implemented e-payables and new automated credit card program.

METHODIST HEALTH SYSTEM, Dallas, TX, October, 2012 – October, 2019

Shared Services Manager Accounts Payable. Restructured manual filing system to improve efficiencies and minimize loss of documents while focusing on project to implement e-invoicing within the department to maximize output and eliminating loss of data. Implemented IDS (Invoice Delivery Services) e-invoicing solution and a credit card processing program with Comdata, along with implementing a credit card program with JPMorganChase.

Significant Accomplishments & Responsibilities:

• Restructured and streamlined workflow within the department and the organization for more efficient processing of invoices and purchase orders.

• Gathered information to create metrics to show key performances indicating our monthly progressions.

• Redesigned payment filing system utilizing payment date and batch, making manually filing by vendor obsolete, saving labor intensive hours and reducing costs.

• Meet or exceed SLA’s and record and track KPI’s.

• Statement reconciliation and conflict resolution to clear unpaid invoices and credits not claimed.

• Handle all special requests/reports from Shared Services Director/Controller.

• Adhere to month end close calendar items and perform closing functions.

• Implemented IDS e-invoicing system.

• Worked closely with Purchasing department for onboarding new major vendors.

• Organized and managed departmental collaboration meetings between AP and Purchasing.

• Interim Director of AP for five months after former director retired.

COMMEMORATIVE BRANDS, INC., Austin, TX, July, 2010 – December, 2011

Shared Services Accounts Payable Supervisor. Hired to focus on redesign of processes within accounts payable and improve employee performance. Restructured filing system to improve efficiencies and minimize loss of documents while focusing on project to implement scanning within the department to maximize output and eliminating loss of data. Responsible for all check and ACH disbursements, as well as the manual expense reporting system. Created written training documentation for each position. Created a shared file repository and use of a shared mailbox. Focused on automating processes to include receipt of invoices and approval and coding workflow.

Significant Accomplishments & Responsibilities:

• Redesigned processes to include segregation of duties for SOX compliance.

• Restructured and streamlined workflow within the department and the organization for more efficient processing of invoices and purchase orders.

• Gathered information to create metrics to show key performances indicating our monthly progressions.

• Redesigned payment filing system utilizing payment date and batch, making manually filing by vendor obsolete, saving labor intensive hours and reducing costs.

• Created shared email account for cost savings and efficiencies by receiving invoices faster and more securely, allowing for greater traceability.

• Created our AP shared drive to store critical documents, policies, and procedures.

• Created 1099 processing training manual and an electronic backup on the shared drive.

• 1099 creation, mailing and yearly filing.

• Meet or exceed SLA’s and record and track KPI’s.

Professional Experience (continued):

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• Statement reconciliation and conflict resolution to clear unpaid invoices and credits not claimed.

• Handle all special requests/reports from Shared Services Director/Controller.

• Adhere to month end close calendar items and perform closing functions.

TEMPLE-INLAND, Austin, TX, May, 2006 – June, 2010

Shared Services Accounts Payable Supervisor. Redesigned workflow of scanning department to maximize output while eliminating loss of data. Responsible for all check and ACH disbursements, as well as the Concur expense reporting system upgrade within Temple-Inland. Created written training documentation for each position.

Significant Accomplishments & Responsibilities:

• Created training documentation for Check and ACH disbursements for two separate systems, JDE and

Masterpiece.

• Restructured scanning department to include better controls, ensuring accuracy and preventing document loss by implementing checks and balances and proper audit functions.

• Created a library of template letters for use with Concur expense reporting system based on situational needs.

• Redesigned mailroom procedures and increased efficiencies, allowing same day processing of mail and reducing turnaround by 3 days.

• Created check stock inventory forms for auditing and inventory purposes

• Experienced a shared services environment of bringing four companies under one umbrella and conversely re-segregating two companies to function as separate entities.

• Inventory control log for traceability.

• Mentor and advise employees.

• Petty cash reconciliation.

• Received not invoiced report and reconciliation.

• Open invoice aging report and reconciliation.

• Journal entries to make corrections as needed.

• International Accounts Payable Professionals (IAPP) Austin Chapter.

BIOMAT, USA, PLASMA SCREENING LABORATORY, Austin, TX, September, 2005 – April, 2006

HR Administrative Assistant. (Temporary position) Performed administrative functions to support Quality and Operations within the Plasma Screening Laboratory. Mainly focused on vital inspection criteria to include organizing document retention and retrieval system. Hired and trained replacement administrative assistant.

BIOMAT, USA, Raleigh, NC, August, 2002 – September, 2005

Facility Director. Hired with this plasma collection facility when it was underperforming, had customer service issues, and had received compliance warnings from the FDA.

Significant Accomplishments & Responsibilities:

• Implemented management directives that brought the facility into compliance with FDA regulations, improved employee morale, strengthened customer relations, and improved overall operations.

• Earned recognition at the 2004 National Manager’s meeting for achieving center with “Most Improved

Quality and Compliance.”

• Improved total overall facility production by 37% by restructuring work processes, improving morale, and resolving inventory concerns.

• Achieved highest score on the most recent FDA audit for having zero deficiencies and received bonus incentive

from the company.

• Manage all aspects of daily operations, including budgeting, advertising, donor retention, safety, quality, and compliance with state, OSHA, and FDA guidelines.

• Extensively involved in implementing and training staff on continuing changes with operating procedures to ensure compliance with all industry and state agency regulations.

• Plan, coordinate, and schedule print advertising and develop special promotions to create awareness in the community for potential plasma donors.

• Handle human resource activities, including hiring, employee orientations, benefits administration, disciplinary actions, and workers compensation issues.

• Manage financial duties that include balancing the checkbook, tracking disbursements to new computer system, dispersing money to employees for production payouts, balancing cash drawers, and purchasing office supplies.

• Coordinate all preventative maintenance for all facility equipment.

• Counsel individuals with reactive status or disruptive behavior and recommend other medical facilities to assist them with various issues.

• Cross-trained in all facets of production, including donor processing, phlebotomy, and plasma processing.

Professional Experience (continued):

Jeffrey Scott Hardin

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ANDERSON SERVICES, LLC, Knoxville, TN, 1998 - 2002

Accounts Payable Team Leader. Improved operations for the Accounts Payable department by creating a training and procedure manual and training employee in departmental procedures and company policies.

• Researched payment status and released/printed payments to vendors and internal Anderson employees.

• Managed the expense reimbursement program for a multi-million dollar corporation with over 8,000 employees.

• Assisted in supervising departmental workflow and implemented/strengthened departmental strategies.

Additional Experience (1986 - 1998):

Shipping and Quality Associate, LEVI STRAUSS AND COMPANY, LLC, Knoxville, TN, 1986 – 1998

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