Quality Assurance Software
Resume:
RAYMOND E. KHOO
**** *********** *****, ***** *****, CA 92887
Cell: 650-***-**** *******.*.****@*****.*** linkedin.com/in/khooraymond
ELECTRICAL/SW/QA AUTOMATION ENGINEER, SW DEVELOPER/TESTER (QA)
Results-driven Experienced QA Engineer with a strong foundation in Electrical Engineering and Computer Science, offering expertise in software quality assurance and automation. Skilled in developing and executing comprehensive test plans, driving automation initiatives, and ensuring software quality across diverse platforms. Proficient in multiple programming languages and testing tools, adept at collaborating within Agile frameworks to deliver high-quality products. Fluent in Mandarin and Burmese. Passionate about continual learning and contributing to dynamic teams.
TECHNOLOGY & TESTING PROFICIENCIES
Platforms / Systems:
Windows XP/Vista/7/8; Mac OSX; Linux Bash; iPhone, iPad, Android and windows Mobile Phone
Working Knowledge Programming/Other:
Medical Software:
SW Testing Tool:
Github:
CodePen:
Website:
Andriod SDK, C#, C++, Java, JavaScript, CSS, HTML/XHTML, PHP, SQL, SQL Server, .Net, RUBY, Python, Selenium, jQuery, Picaxe, Empower, Blitz, Swagger, Postman and Visual Basic
EHR, EMR, Practice Fusions, eClinical Works, Vista, Athena Health, Aprima, AS-OBGYN, AS-EMR
uTest, qTest, Zoho, Jira, XMind, MS Office Suite, Libre/Open Office, Google Doc/Excel, DevTrack, Jenkin, Gitlab, TestRail, TFS, SauceLabs, AWS, Azure, Postman, API, CypressIO
https://github.com/aaa-RaymondKhoo
https://codepen.io/rajj459/#
https://khooraymond.us/
SFSU School Project:
QA Projects:
https://sites.google.com/site/wirelesstemperaturesensoring/
XMind, Akimbo Connect, Magine TV, NBA.com, WQXR, BlockChain, GeoData Plus, NY Fashion
PROFESSIONAL EXPERIENCE
Pacific Premier Bank, Irvine, CA Jun 2022 – Jun 2024
Sr Software Quality Assurance Analyst
Spearheaded the implementation of automated testing frameworks and strategies, resulting in a 40% reduction in software defects and a 30% increase in release efficiency for a customer-facing financial software product, as evidenced by test automation coverage metrics tracked through Jenkins and GitLab.
●Conducted comprehensive API testing using Postman and integration tests with .NET frameworks, resulting in a 60% faster turnaround for validating new feature releases and enhancing overall system reliability.
Write Automation Script using C# .NET and Postman to execute end-to-end validation of system software and Salesforce
Tools used: Agile methodologies, Jira, .NET, SQL, Jenkin, Alloy, SEI, SWP, Postman, ArcherAPI, PremierApi, SOAPapi, Horizon, Ecrion, Salesforce, onBase, Splunk, datahub, Gitlab, Selenium, BrowserStack, Visual Studio, PlayWright
SaFran Passenger Innovation, Brea, CA Jul 2021 – May 2022
Software Test Engineer/Lead
Collaborated closely with development teams at SaFran Passenger Innovation to establish robust testing environments using Infrastructure as Code (IaC) principles, resulting in a 50% decrease in deployment inconsistencies across various phases of the software development lifecycle.
Author qualification test plans and test reports for new and existing products; Ownership of work area
Creation, execution and reporting of test programs include but are not limited to proof-of- concept testing, development testing, validation testing, qualification testing and certification testing
Led integration testing efforts at SaFran Passenger Innovation, writing test plans and automating validation procedures using Linux OS, achieving a 25% increase in testing efficiency and a 30% decrease in defect density.
Tools used: Agile methodologies, Jira, Python, Okta, Confluence, SQL, Helix, Arena, Kiteworks, JFrog Artifactory, IFE, Linux
Hammoq Inc, Phoenix, AZ (Remote) Oct 2020 – Jun 2021
Software Automation Engineer
●Implemented automated regression test suites using Selenium and Cypress.IO frameworks, ensuring 100% test coverage across Android and iOS applications, leading to a 50% reduction in regression bugs reported by users.
●Testing of a web-based application; Creating Product Coverage Outline using mind maps
●Created comprehensive database of documented test defects and procedures to enable accurate replication and ensure compliance with standards
●Writing and executing test cases for regression testing of new builds of an application using Selenium and Cypress IO Framework
●Evaluating quality of a product on different stages of its development; Identifying potential risks and creating a risk analysis report
Tools used: Agile methodologies, DevOps, SQL, Selenium, Java, JS, Cucumber, React, Cypress.IO, GitHub, PHP
Coding Dojo, Costa Mesa, CA (Online Coding Bootcamp) Jun 2020 – Sep 2020
Front-End/Back-End Full Stack and Software Developer
Building Website using HTML, CSS, JS, ES6, CSHTML, ASP .Net MVC, jQuery from Scratch
Writing, compiling and executing code within application and Web
Evaluating quality of a product on different stages of its development; Testing of a web-based application
Created comprehensive database of documented test defects and procedures to enable accurate replication and ensure compliance with standards
Deployed projects on AWS (InstaMall, Battleship, Language Tile, Patient Hospital Visit Log, Weather, Xylophone, Time Lapse)
Tools used: SQL, mySQL Server and WorkBench, Git, MS Visual Studio Code, ASP .NET MVC, C#, Python, MAMP, AWS
Ubertesters, Ridgewood, NJ (Freelance) Feb 2015 – Dec 2021
Software Test Engineer (Remote)
Performing manual testing of mobile applications on Android and iOS devices; Creating test plans
Identifying potential risks and creating a risk analysis report; Creating Product Coverage Outline using mind maps
Writing and executing test cases for regression testing of new builds of an application and Web
Extensive Front/Back End development learning with Python, C# and MEAN stack
Created comprehensive database using mySQL and OOP using Python and C#
Tools used: MS Office Suite, ClearQuest, Google Doc/Excel, Ubertesters, Windows XP/Vista/7/8; Mac OSX; Linux; iPhone, iPad, Android and windows Mobile Phone
AAA, Costa Mesa, CA (Contract) Feb 2020 – Mar 2020
Software QA Analyst
●Maintained standards for application testing and issue tracking, effectively documenting and tracking over 200 test defects and procedures, ensuring accurate replication and compliance with industry standards while collaborating with automation teams to integrate test automation into the CI/CD pipeline using Jira, TestRail, and GitLab.
●Join the membership, AAR, payment system (EP3, EP2) and new rebrand teams and Performing manual testing on both web, Android and iOS devices. Execute functional, regression, and various other types of testing as appropriate.
●Execute functional, regression, and various other types of testing as appropriate
●Gain a firm understanding of business rules and new features being implemented (“BlueScreen”)
●Report, Log issues and track defects resulting from test effort in bug tracking tools. (Jira, TestRail)
●Test comprehensive database of documented test defects and procedures to enable accurate replication and ensure compliance with standards; Team up with automation team to deploy automation
●Work closely with Development, Application Support, and Business teams to test applications and assist in providing direction for defect fixes and systems enhancements
Tools used: Jira, TestRail, PulseSecure, Agile methodologies, Windows 10; Visual Studio; C++, SQL, Gitlab, Sauce Labs, iPhone, Android, MS Office Suite, Manual and Automation Testing
IMPAC Mortgage, Irvine, CA (Contract) Jan 2019 – Oct 2019
Software QA Analyst
Collaborated with cross-functional teams at IMPAC Mortgage to automate UI tests using Selenium, Java, and Jenkins, reducing release cycle time by 30% and improving product quality with a 20% decrease in critical defects.
Performing manual testing of Empower SW and Blitz, and mobile applications on Android and iOS devices
Execute functional, regression, and various other types of testing as appropriate in Agile methodologies
Gain a firm understanding of business rules and new features being implemented
Test comprehensive database of documented test defects and procedures to enable accurate replication and ensure compliance with standards; Using Selenium, Java, Jenkin and Cucumber to automate the website
LoanOrigination, Processor, RateLock, Escrow/Appraisal, Underwriter, Doc In/Out/Review, Approved/Funded/Closed/ Cleared.
Tools used: Empower, Encompass, Agile methodologies, Windows 10; Visual Studio; TFS, SQL, Selenium, Java, Cucumber Swagger, Postman, Jenkin, Gitlab, iPhone, iPad, Android, MS Office Suite
Zebra Technologies, Holtsville, NY Oct 2016 – May 2018
Test Engineer
●Led end-to-end validation efforts at Zebra Technologies by executing comprehensive test plans and automating 30+ scanner devices using Python scripts, resulting in a 40% increase in testing efficiency and a 20% reduction in release cycle times, as validated through internal performance benchmarks and project status reports.
●Execute test plans to validate software and firmware functionality of barcode scanners
●Examine end user documentation to make sure all the provided information is correct
●Report, Log issues and track defects resulting from test effort in bug tracking tools. (Jira, IBM ClearQuest)
●Provide project status report to project test lead; Ensure all timelines are met with department processes
●Work with software developers and other team members to help root-cause any issue found
●Created/Reviewed test plans and product test cases in Microsoft Excel using ClearCase (MK3190)
●Benchmark the performance of Zebra scanners against the performance of competitors' scanners
●Responsible for creating, engineering review, tracking, verifying and closing defects in Jira, and end-to-end validation of system from beta cycles to released software
●Using Python script to automate the 30+ Scanner devices continuously, overnight and timely manner
Tools used: Agile methodologies, Kiosks/Tusc/Tessa Automation Framework, Adobe Acrobe, MS Office Suite, Jira, Windows XP/Vista/7/8; Mac OSX; Python, ClearCase, Polarion, iPhone, iPad, Android and windows Mobile Phone
AxiomSL, New York, NY (Contract) Aug 2015 – Jan 2016
Software QA Analyst
Exploratory, functional, and usability testing for the Clients' federal financial report
Developing test plans and evaluating quality of software components
Conducting static tests based on detection, correction and improvement; Writing formal test/bug reports
Preparing and creating product coverage outlines of risk and areas to test; research and data analysis/entry
Tools used: Jira, XMind, MS Office Suite, Google Doc/Excel, SQL, PHP
EDUCATION
Coding Dojo
FreeCodeCamp
Per Scholas
FT SW Online Immersive Full Stack Bootcamp
Responsive Web Design Certification
Software Testing Education Program
2020
2018
2014
San Francisco State University
BS in Electrical and Computer Engineering
2010
City College of San Francisco
AS in Computer Science
2010
REFERENCES of Raymond Khoo
Phisa Kelleher
QA Manager
17901 Von Karman Ave, Irvine, CA 92614
*********@****.***
Gerome Miller
Sr. Quality Analyst
17901 Von Karman Ave, Irvine, CA 92614
*******@****.***
Willie Lu
Sr. Salesforce
17901 Von Karman Ave, Irvine, CA 92614
***@****.***
Sunghyun Suh
Software Developer
17901 Von Karman Ave, Irvine, CA 92614
****@****.***
David Berry
Test Engineering Manager
1 Zebra Plaza, Holtsville, NY 11742
******@*****.***
Susan Ma
Test Engineer Sr Engineering (Test Lead)
1 Zebra Plaza, Holtsville, NY 11742
******@*****.***
Terence Arthur
Software Test Technician Lead Engineering
1 Zebra Plaza, Holtsville, NY 11742
******@*****.***
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