Customer Service Staff Member

Jessica Palmieri

* **** ******, ****** ******, NY 10312

Phone -347-***-****

**************@*****.***

Education

College of Staten Island, City University of New York Bachelor of Arts, Sociology/Anthropology Anticipated: May 2023 Minor: Disability Studies

Kingsborough Community College, City University of New York Associate of Arts, Liberal Arts Anticipated: August 2020 Relevant Coursework

● Introduction to Disability Studies

● Introduction to Sociology Minor

Groups

● Sociology Research

● Sociological Theory

● Stress Management

● Introduction to Sociology

● Social Foundations of Education

● Early Childhood Education

● Social Analysis

Experience

NYCID Staten Island, NY

Group Leader January 2024 -Present

● Assist children with completing homework assignments.

● Maintain the cleanliness of the home

● Ensure children's safety

● Prepare meals and snacks

Respite Staff Member

On Your Mark Staten Island, NY

Respite Staff Member October 2022 – present

● Supervise adults with developmental disabilities, ensuring their safety and assisting with daily functions

● Organize daily activities, and field trips, providing a fun and inclusive environment

● Create a positive learning environment by teaching useful tasks that are easy to learn to encourage self-care

Skills

● Excellent communication skills

● Exceptional customer service skills

References

Gary Tames, Assistant Principal

Totten Intermediate School 34

528 Academy Avenue S.I., N.Y. 10307 718-***-**** ext. 2351 ******@*******.***.*** Nicole Paloscio, Teacher/ K-5 Program Director, P.S. 861- Staten Island School of Civic Leadership, 280 Regis Dr, Staten Island, NY 10314, 718-***-**** ext. 9, *********@*****.***

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