CURRICULUM VITAE
A. PERSONAL DETAILS
NAME: James Njuru Mwangi
EMAIL: *************@*****.***
PHONE NUMBER: 079*******
ID NUMBER: 30076228
DATE OF BIRTH: 10/12/1992
ADDRESS: **-*****
GENDER: Male
NATIONALITY: Kenyan
RELIGION: Christianity
B. EDUCATION BACKGROUND
1. Karatina University
Bachelor Degree Business management
(Purchasing and Supply chain management)
2nd Class upper Division
Year 2012-Year 2016
2. Kihoya secondary school
KCSE
Year: 2008-2011
Scored B+
3. Wanjura Primary School
KCPE
Year 2000-2007
4.Horizon Breeze College
Computer Packages Distinction
Year 2013
5.KISM
Member of KISM with good standing.
MEMBERSHIP NO: KISM/M/81690
6.CPA
Certified Public Accountant (CPA-1)
C.WORK EXPERIENCE
1.RELATIONSHIP OFFICER
SUMAC MICROFINANCE BANK
(THIKA BRANCH)
JANUARY 2024-JULY 2024
Job Descriptions
1. Meeting with clients interested in taking out a loan and providing them with the necessary information to start the loan application process
2. Reviewing loan requests
3. Assessing clients’ financial status
4. Evaluating creditworthiness and risk
5. Ultimately, you will help our clients acquire loans in a timely manner, while ensuring we comply with the established policy and procedures within and outside the organization. 6. Market the company products to new clients to grow the loan book. 7. Contact clients to gather financial data and documentation 8. Analyze risks and approve or reject loan requests 9. Calculate financial ratios (e.g. credit scores and interest rates) 10. Do client visit of both home and business premises 11. Set up payment plans and follow up on payments with the clients 12. Maintain updated records of loan applications in the system 13. Follow up with clients about loan renewals
14. Monitor progress of existing loans by following up on timely payments. 2. RELATIONSHIP OFFICER
SPRINGBOARD CAPITAL
(THIKA RD BRANCH)
March 2023- December 2023
Job Descriptions:
Contributes to the completion of the branch operational plan by preparing and implementing individual business plan that encompasses strategies for performance on branch growth objectives. 1. Prepare a personal action plan that contributes to the overall branch budget 2. Develop a focused relationship management approach, which increases the branch ability to increase the flow of business and generate lending and revenues from existing and new customers in line with the company strategy.
3. Business development through recruiting new key accounts while harnessing their value chains
4. Customer onboarding, portfolio management, credit appraisal and debt monitoring for accounts in PAR.
5. Respond to client’s inquiries regarding applications for credit and credit transactions 6. Monitor, analyze and review customer retention data and use findings to improve prospect targeting and conversion to customers.
7. Develop a base for long term sources of clients through referrals, telephone canvassing, face to face, cold calling on business owners, decision makers, emails and networking to manage and grow the loan portfolio
8. Acquire new accounts through prospecting, networking and strategic partnerships 3. BUSINESS SALES OFFICER
SIDIAN BANK
(KAMAKIS BRANCH)
April 2022-October 2022
Job descriptions:
1. Selling retail bank products and services in order to ensure sustainable business growth 2. Actively take activities organized by the bank to acquire business 3. Offer excellent customer experience while interacting with customers on different channel 4. Gather feedback from customers on bank products and their experience 5. Daily sharing of business acquisition reports
6. Continuously seek to deepen knowledge on the bank offering and the industry trends 4. CREDIT OFFICER
APTIC CREDIT
(MAMA NGINA BRANCH)
March 2021-March 2022
Job descriptions:
1.Creation of quality risk assets to meet set targets 2. Sourcing of clients for both savings, Current and fixed deposit accounts in line with set target. 3. Packaging of customers’ credit requests
4.Conduct qualitative credit appraisals of clients’ business e.g. cash flow, profitability, P&L, Balance Sheets 5. Ensure credits are packaged in line with credit policies & procedures of the bank. 6. Ensure credits are within the bank’s obligor limit 7.Rendering financial advice to clients
8. Rendering weekly & monthly reports to the management 9. Ensure proper KYC are conducted on customers
10.Monitoring the loan portfolio and follow up on repayment. 5.FINANCIAL ADVISOR
CYTONN INVESTMENTS
(Thika Region)
September 2020-March 2021
Job Descriptions:
1. Present, promote and sell our products to existing and prospective clients 2. Establish, develop and maintain positive business and customer relationships 3. Reach potential customers through cold calling
4. Achieve agreed upon sales targets and outcomes within schedule 5. Attend prospect and client meetings to make presentations and oversee follow up 6. Identifying opportunities for product development, and other product offerings 6.SALES EXECUTIVE
CO-OPERATIVE BANK OF KENYA
(Moi Avenue Branch)
March 2019- September 2020
Job descriptions:
1. Prospect and market all bank products to prospective clients. 2. Participate in product campaigns to ensure product information is readily available to customers 3. Conducting door to door direct selling.
4. Achieve the set growth targets in terms of numbers and values through pro-actively identifying cross selling opportunities from existing customers.
7.RELATIONSHIP OFFICER
EQUITY BANK
March 2012-November 2018
Relationship Officer-credit
(Four ways Branch Nairobi)
Job descriptions:
1.To onboard new customers so as to grow the Bank's liabilities, Assets and NFI 2.To service existing customers so as to continuously grow the Bank's liabilities, Assets and NFI 3.To increase product usage amongst existing customers in the portfolio assigned 4. To increase account activity and utilization amongst existing customers in the portfolio assigned 5. To ensure continuous engagement
6. To play a key role in product development relevant to the SME Banking sector. 7. To evaluate credit proposals and ensure the credit applications process on a timely basis with the bank’s set turnaround times.
8. To effectively manage and expand the relationships with existing SME banking clients and bringing in new partnerships so as to ensure business growth and continuity. 9. To ensure continuous improvement in customer service and implementing effective retention of customers within the corporate banking framework.
Trade Finance Officer
(Equity bank Head office)
Job descriptions:
10. Processing of letters of credits in issuance, advising, transfers, confirmation, and presentation, examination of documents, acceptance and payments.
11. Processing guarantees, handling of claim, amendments, confirmations 12. Processing documentary collections, open account transactions e.g., invoice discounting, LPO financing, Supply chain financing, Contact financing
13. Reconciling of nostro items pertaining to trade while ensuring items are regularized. 14. Keeping safely customer documents and keeping accurate and complete files for all transactions 15. Ensuring anti money laundering guidelines, sanctions restrictions and policies are adhered to and that suspicious transactions are detected and reported. 16. To provide efficient customer service at the trade finance counter D. SKILLS
1. Ability to maintain a quality Asset book
2. Knowledgeable in analyzing of statements of accounts and annual financial reports 3. Selling, marketing, prospecting skills
4. Time management and organization skills
5. Stress management skills
6. Debt and credit management.
7. Bank security issues
8. Strong mathematical skills
9. Demonstrated interpersonal, analytical, organizational, customer service, communication skills, and product and segment knowledge and referral abilities.
REFFEREES
John Mwangi Migwi
Branch Credit Manager
Equity Bank Limited
072*******/ ****.*****@**********.**.**
Edwin Kipkoech
Credit analysis manager
Springboard Capital Microfinance
072*******/ *************@******************.**.** James Mutethia
Branch Manager
Sidian Bank
072*******/ *********@**********.**.**
Daniel Kimani
Branch Manager
Co-Operative Bank
072*******/ *******@**-******.**.**