Customer Service Business Development

MARY PATTERSON

**** ***** **. *********, ** ***** · 515-***-****

********.****@*****.***

EXPERIENCE

**/**** – PRESENT

RECEPTIONIST, STEWART MEMORIAL COMMUNITY HOSPITAL

Welcome and receive patients, collect and enter billing information from patients and maintain accurate and current account information. Maintain patient documentation and patient records in confidential manner. Collect, receive and post patient payments, and reconcile daily cash drawer. Perform all common office duties of a busy, rural medical clinic.

10/2021 – 05/2022

DIRECTOR OF BUSINESS DEVELOPMENT, ASPIRE OF GOWRIE AND PERRY

Perform routine networking visits to hospital discharge planners, case managers and other healthcare referral sources to present our facility’s information and build relationships. Responsible for building census through admissions and promoting our facilities through various marketing tools.

10/2020 – 10/2021

PATIENT ACCESS SPECIALIST, GREENE COUNTY MEDICAL CENTER

Provided efficient customer service while registeri

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