Olivia Anderson
Hinesville, GA *****
*****************@*****.***
Work Experience
Quality and Production Manager
Chick-fil-A Restaurants-Hinesville, GA
June 2019 to Present
• Oversaw daily operations of a high-volume kitchen, ensuring efficient workflow and timely preparation of food
• Managed a team of 14 kitchen staff members, providing training, coaching, and performance evaluations
• Implemented safety protocols and ensured compliance with health regulations to maintain a clean and safe working environment
• Trained all kitchen staff on proper handling techniques for allergens resulting in zero incidents related allergies over two years
• Mentored and coached kitchen staff to improve their culinary skills resulting in increased customer satisfaction scores by X%
• Instituted regular team meetings to foster communication, address concerns, and implement process improvements within the kitchen
Education
Some college in Business
Albany State University - Albany, GA
August 2020 to January 2022
Skills
• Production Management
• Management
• Leadership