Customer Service First Aid

Davinder Tamber

*** ******* ******,******** ** N*B 2K0 647-***-****

**************@*****.*** https://ca.linkedin.com/in/davinder-tamber-322b36193

EXECUTIVE SUMMARY

A reliable professional with over thirteen years of hands-on, exceptional customer service expertise, committed to providing clients with an excellent experience. Demonstrated ability to act logically and quickly in all situations. Outstanding communication skills targeted at handling correspondence with managers and customers. A clean driving record with the proven ability to drive and thoroughly familiar with driving regulations, protocols, and procedures. Level C First Aid CPR and First Aid trained.

Capable of delivering a wide variety of items to different addresses and through different routes. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Aiming to use my proven skills and abilities to fill the role of Letter Carrier (Delivery Agent) in your company.

CORE SKILLS

Delivery Service

Adaptability

Problem Solving

Efficient Pick up

Customer Service

Physical Fitness

Valid Drivers Licence

Time Management

Numeracy skills

EDUCATION

Law Enforcement/Police Foundations Diploma December 2019 – Present

Anderson College of Health, Business and Technology, Mississauga, ON

Medical Esthetics Diploma 2019

Marca College, Mississauga, ON

Hair Styling Diploma 2017

Marca College, Brampton, ON

Food Services Worker Certificate 2009

Centennial College, Toronto, ON

PROFESSIONAL WORK EXPERIENCE

Hairstylist February – October 2019

Smart Style, Orangeville, ON

Displaying thorough knowledge of hairstyles and hair care products by performing hair style consultation in order to decide what services the client needs

Friendly and professional demeanour trained to provide full salon services, including hair cutting, shampooing, blow-drying, colouring and styling

People person with the ability to attract and retain long-term customer implying great interpersonal and conversational skills in a fast-paced environment

Maintaining quality service, welcoming customers and identifying their preferences. Sustaining a consistent relationship with the client base in order to ensure return clients

Effectively managing bookings and serving walk-ins and cross-selling hair care products or services

Hairstylist August 2018 – January 2019

First Choice Haircutters, Mississauga, ON

Recommended retail products that would support the hairstyling needs of the clients. Designed and introduced new hairstyles exclusive for First Choice by staying up to date with the trends

Accurately operated a cash register and POS as well as updated customer records for services and took payments from customers

Consistently exhibited and developed technical competence along with the ability to add, subtract, multiply, and divide into all units of measure

Conferred with clients to determine their individual hair care needs and suggested hair care products and attempt to sell salon’s retail products

Demonstrated ability to work independently and as part of a team with a track record of building and maintaining strong relationships with customers

Kitchen Porter 2016 – 2017

St. Joseph Health Centre Hospital, Guelph, ON

Ensured kitchen cleanliness, basic food preparation, and maintained kitchen organisation to avoid hindering operations. Proven ability to work unsupervised in a busy hospital environment

Assisted with basic food preparation including washing, peeling and cutting meal ingredients. Working knowledge of food health and safety regulations

Verified that all the basic cleaning jobs are carried out as quickly and efficiently as possible, to ensure a safe and swift running of the kitchen

Established pride in the appearance of the workplace with a desire to maintain excellent levels of cleanliness throughout with active listening and a strong willing to learn

Dietary Aide 2010 – 2015

King Nursing Home, Bolton, ON

Prepared dietary menu meals and serving based on patients’ medical and physical health conditions

Monitored patients’ eating habits and reported problems with swallowing, chewing and loss of appetite

Apt in operating cookware, bakeware and cooking appliances, friendly with good communication skills

Accurately recorded meals served and monitored food temperature. Stored and maintained stock appropriately in order to preserve cleanliness and prevent food spoilage

Security Officer 2007 – 2009

Total Security Management Services Inc., Toronto, ON

Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintained the security of premises

Prevented losses and damage by reporting irregularities, informing violators of policy and procedures by restraining trespassers

Performed lawfully in defense, portrayed high surveillance skills along with robust attention to detail

Provided excellent customer service utilizing knowledge of other languages that are commonly used

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