Payroll Specialist Information Technology
Resume:
Christopher M. Nez
Technical Expert / Sales & Customer
Service Professional
Unique combination of both technical and strong
communication skills. Experienced in both identifying and solving technical issues - then effectively explaining the solutions to customers. Able to study and retain technical materials to provide the best solutions to clients. Easily builds relationships through strong personal and
communication skills.
Contact
Address
5910 Rio Salado Loop
Rio Rancho, NM, 87144
Phone
*********@***.***
https://www.linkedin.com/in/chris-
nez-29319835/
Skills
Extensive knowledge with
technical device navigation,
training & problem-solving
Strong people and relationship
skills
Client De-escalation Abilities
Consultative selling
Sales strategy, Negotiation
Networking, Relationship Building
Prospecting, Cold Calling,
Appointment setting
Communication & Presentation
Skills
Professional Experience
March 2023 to
Present
Payroll Specialist
PAYCHEX, Albuquerque, NM
• Service clients with payroll/HR Needs
• Process Payroll
• 401K Set up
April 2021 to
May 2023
Solar Sales Consultant
New Mexico Solar Group, Albuquerque, NM
(Note: NM Solar closed their offices in Aug 2023)
• Door-to-door sales in the Albuquerque and Rio
Rancho area
• Successfully consulted with clients on solar benefits
• Provided cost-saving energy options for clients
• Continually was #1 or #2 in sales on a weekly basis June 2019 to
September
2020
(Covid Break)
April 2021 to
September
2022
Consumer Solutions Representative
Safelight Solutions, Rio Rancho, NM
• Worked with clients to find solutions for their auto glass needs
• Processed insurance claims
• Continually received positive feedback from clients on how I resolved their issues
September
2020 to April
2021
Patient Support Specialist
Presbyterian Health Care, Albuquerque, NM
• Advised Centennial Care Medicaid members on
healthcare needs
• Consulted with patients to match them up with
providers that best met their needs
• Had extensive knowledge of health plans to explain coverage to patients
February 2018
to April 2019
Information Technology Representative
Canon Information Technology Services, Albuquerque, NM
• Consulted with clients on technical issues with both computer and printer issues
• Acquired extensive knowledge of Canon products
• Strong communication skills needed to walk clients through solutions over the phone in a timely manner August 2016
to August
2017
Inside Sales Account Executive
PCM, Rio Rancho, NM
(Note: PCM closed their New Mexico branch in August 2017)
• Consultative sales for technical/data solutions for businesses in the Southwest
• Outbound phone sales to identify new clients with technical needs
• Prepared quotes for clients to demonstrate solutions to help their system run faster and stronger
• Continually exceeded sales goals for company
Oct 2015 to
August
2016
New Mexico Case Manager
Hewit Packard, Rio Rancho, NM
• Consulted with clients on technical issues with
defective computers/printers
• Acquired extensive knowledge of HP products
• Had extensive knowledge of HP warranty to better explain to clients
• Continually strived to achieved customer
satisfaction on every consultation
March 2004
to October
2015
Assistant Manager/Golf Professional
Chamisa Hills Country Club, Rio Rancho
• Headed Operation duties associated with golf
side of the county club
• Oversaw inventory/ordering for golf club retail
store, club bar and restaurant
• Organized golf tournaments and events
• Provided golf lessons for club members and their children
• Over 11 year tenure, secured many strong
relationships in the Rio Rancho community before
the county club closed
(Extended work history available upon request)
Education
Associates Degree in Criminal Justice
Central New Mexico Community College, Albuquerque, NM Graduated May 2003
Affiliations & Leadership Roles
• Part of founding staff of NB3 Foundation, an organization ensuring Native children achieve their full potential
• Softball Club Coach for Four Corners and Albuquerque- area teams. Focused on teaching skills/knowledge,
character development and self-confidence for Native youth.
• Little League Softball Coach – Paradise Hills. Introduced young girls to the game
Contact this candidate