Data Entry Team Members

Location:

Homewood, IL

Posted:

October 03, 2024

Contact this candidate

Resume:

VALERIE NOWINSKI

Homewood, IL *****

*************@*****.***

708-***-****

Work Experience

Clerk/ Dual Rate Supervisor

Harrah's Hotel and Casino-Joliet, IL

December 2023 to Present

• Track and dispatch room attendants to hotel rooms for cleaning and guest requests

• Filing

• Started new Lost and Found system, Reunitus, and trained coworkers on use

• LMS system

• Performed data entry tasks with a high level of accuracy, entering 100 records per day

• Collaborated with team members to organize inventory stock levels, ensuring adequate supply for customer demands

• Responded to customer inquiries via phone or email promptly and professionally, resolving issues or escalating as necessary

• Maintained a clean and organized work area, contributing to an efficient and visually appealing store environment

• Trained new clerks on company policies, procedures, and systems

• Closely monitored inventory levels to prevent stockouts or overstock situations, optimizing sales opportunities while minimizing waste

• Demonstrated strong problem-solving skills when addressing customer complaints or concerns effectively and efficiently

• Maintained confidentiality of sensitive information such as customer data or financial records at all times

• Provided administrative support such as filing, faxing, and photocopying documents as needed

• Demonstrated strong attention to detail when reviewing invoices or purchase orders for accuracy

• Maintained positive working relationships with colleagues through effective communication and teamwork

• Managed multiple tasks simultaneously while maintaining a high level of accuracy

• Demonstrated ability to adapt quickly to changing priorities or unexpected situations Hairstylist/Cosmetologist

Hair Cuttery-New Lenox, IL

September 2019 to October 2023

• Provided exceptional hair styling services to clients, ensuring customer satisfaction and repeat business

• Demonstrated expertise in various hair cutting techniques, including precision cuts, layering, and texturizing

• Consulted with clients to understand their desired hairstyle and offered professional advice on suitable options

• Performed color treatments such as highlights, lowlights, and full-color applications using high-quality products

• Styled hair for special occasions such as weddings, proms, and photo shoots, creating elegant and unique looks

• Maintained a clean and organized work station to ensure a safe and hygienic environment for clients

• Stayed up-to-date with the latest trends in hairstyles, attending workshops and training sessions regularly

• Managed appointment scheduling efficiently to maximize productivity while accommodating client preferences

• Built strong relationships with clients through excellent communication skills and attentive service

• Collaborated with salon team members to create a positive atmosphere for both staff and customers

• Educated clients on proper hair care techniques and recommended suitable products for at-home maintenance

• Utilized various tools such as scissors, razors, curling irons, straighteners, and blow dryers effectively during styling processes

• Increased retail sales by promoting hair care products during appointments resulting in an XX% boost in revenue

• Maintained accurate records of client preferences including preferred styles/colors/products ensuring consistent service delivery

• Assisted senior stylists during busy periods by shampooing hair or applying treatments allowing them more time for other tasks

• Demonstrated exceptional time management skills by consistently completing appointments within the scheduled timeframe

• Participated in regular team meetings to discuss industry trends, share knowledge, and exchange hairstyling techniques

• Resolved customer complaints or concerns promptly and effectively ensuring high levels of customer satisfaction

• Achieved sales targets by upselling additional services such as deep conditioning treatments or scalp massages

• Maintained a clean work area following sanitation guidelines set forth by regulatory agencies ensuring compliance with health standards

• Suggested appropriate hair care routines based on individual needs resulting in improved overall hair health for clients

• Maintained a high level of professionalism and confidentiality when dealing with sensitive client information

• Participated in ongoing professional development courses to stay updated on new techniques and industry trends

• Demonstrated exceptional customer service skills by providing personalized attention to each client's needs and preferences

• Managed cash transactions accurately, including processing payments, issuing receipts, and maintaining cash register balance

Receptionist/Assistant

Great Clips-Homer Glen, IL

January 2019 to September 2019

• Greeted and welcomed visitors, providing a positive first impression of the company

• Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management

• Maintained an organized front desk area, including managing visitor sign-in process and distributing badges

• Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources

• Managed office supplies inventory by monitoring stock levels and placing orders when necessary

• Resolved customer complaints or issues promptly and professionally to maintain customer satisfaction

• Created detailed reports on daily activities such as visitor traffic, phone call volume, and appointment scheduling metrics

• Assisted senior hair stylists in providing high-quality hair services to clients, ensuring customer satisfaction

• Prepared salon stations and equipment for daily operations, maintaining cleanliness and organization

• Greeted clients upon arrival, offering beverages and magazines while they waited for their appointments

• Managed appointment scheduling system, effectively coordinating multiple client bookings throughout the day

• Provided exceptional customer service by actively listening to client needs and preferences

• Maintained inventory of salon products and supplies, restocking as needed to ensure smooth operations

• Assisted in maintaining a clean work environment by sweeping hair clippings and sanitizing tools after each use

• Performed shampooing, conditioning, and blow-drying services for clients prior to styling sessions with senior stylists

• Kept up-to-date with current hairstyle trends through continuous learning from experienced professionals within the salon

• Collaborated with team members to create a positive work atmosphere that fostered creativity and teamwork

• Aided in managing cash transactions at the front desk during busy periods

• Assisted in maintaining client records and updating contact information as necessary

• Maintained a clean and organized work area, including sweeping up hair clippings and sanitizing tools after each use

• Attended training sessions on new products or techniques to stay updated with industry trends

• Managed inventory of salon retail products, ensuring stock levels were maintained and reordering when necessary

• Aided senior stylists in providing exceptional customer service by promptly attending to client inquiries or concerns

• Prepared towels, capes, robes, and other materials needed for various salon services

• Assisted senior stylists during chemical treatments such as perming or relaxing procedures under their supervision

• Maintained a professional appearance at all times while adhering to the salon's dress code policy

• Demonstrated excellent time management skills by efficiently completing assigned tasks within designated timeframes

• Maintained a positive attitude and friendly demeanor when interacting with clients, creating a welcoming atmosphere

Independent Sales Representative

Jamberry Nails-Oak Lawn, IL

December 2016 to January 2019

• Generated new leads and secured sales opportunities through cold calling, networking events, and referrals

• Built strong relationships with clients to understand their needs and provide tailored solutions, resulting in a high customer retention rate

• Developed and delivered compelling sales presentations to potential clients, highlighting product features, benefits, and competitive advantages

• Managed the entire sales cycle from prospecting to closing deals, ensuring timely follow-up and accurate documentation of all activities

• Attended industry trade shows and conferences to stay updated on market trends, competitor activities, and identify new business opportunities

• Provided ongoing support to existing customers by offering additional products or services based on their evolving needs

• Achieved an average monthly sales revenue of $XX over a period of XX months

• Worked independently to develop and execute strategic sales plans for assigned market segment Home Health Aide/ Hospice Supervisor

Osterloh Estate-Oak Lawn, IL

April 2005 to May 2012

• Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being

• Assisted with daily activities such as bathing, dressing, grooming, and medication administration

• Monitored vital signs and reported any changes or concerns to the healthcare team

• Maintained a clean and safe environment for patients by regularly sanitizing equipment and living areas

• Supported patients with mobility issues by assisting with transfers, ambulation, and exercises as prescribed by healthcare professionals

• Managed medical appointments and transportation logistics for patients to ensure timely access to healthcare services

• Collaborated with interdisciplinary teams to develop individualized care plans based on patient needs and goals

• Provided emotional support to patients and their families during challenging times

• Administered medications according to physician instructions while adhering to proper dosage guidelines

• Assisted in meal planning, preparation, feeding assistance, dietary restrictions adherence, and monitoring fluid intake of patients as required by their health conditions

• Performed light housekeeping duties such as laundry, dishwashing, tidying up patient's living space for a comfortable environment

• Ensured infection control protocols were followed at all times when providing care

• Implemented fall prevention strategies through regular safety assessments of the home environment

• Coordinated with other healthcare professionals such as nurses or physical therapists for comprehensive patient care

• Aided in wound care management including cleaning wounds under supervision from nursing staff

• Assisted bedridden patients with turning schedules every XX hours to prevent bedsores

• Provided companionship through engaging conversations or recreational activities tailored towards each patient's interests

• Demonstrated empathy while supporting individuals coping with chronic illnesses or end-of-life situations

• Closely monitored medication supplies for expiration dates or low stock levels; promptly restocked medications when necessary

• Assisted patients with range of motion exercises to maintain or improve their physical mobility

• Collaborated with healthcare professionals to develop and implement strategies for managing chronic conditions such as diabetes or hypertension

• Supported patients in maintaining personal hygiene, including oral care, grooming, and toileting assistance

• Provided transportation for patients to medical appointments, therapy sessions, or social outings as needed

• Aided in the management of medical equipment such as oxygen tanks or mobility aids; ensured proper functioning and cleanliness

• Maintained accurate records of daily activities, including tasks performed and observations made on each patient's condition

• Responded promptly to emergency situations by following established protocols and seeking appropriate assistance

• Collaborated with family members or caregivers to ensure continuity of care between visits

• Assisted patients with cognitive impairments through memory stimulation exercises and engagement in mentally stimulating activities

• Managed time effectively while prioritizing tasks based on patient needs and urgency

• Advocated for patients' rights and communicated any concerns regarding their well-being to the healthcare team

• Maintained strict confidentiality regarding all aspects of patient information according to HIPAA regulations

Inventory Specialist/ Manager

RGIS-Oak Lawn, IL

January 2010 to February 2011

• Managed and maintained accurate inventory records for a high-volume retail store

• Conducted regular audits to identify discrepancies and implement corrective measures

• Utilized inventory management software to track product movement, monitor stock levels, and generate reports

• Performed regular cycle counts to verify physical inventory matches system records

• Trained new employees on proper inventory handling procedures and company policies

• Collaborated with the sales team to optimize product placement within the store for increased visibility and sales performance

• Maintained a clean, organized, and visually appealing storeroom area at all times

• Participated in cross-functional meetings to provide insights on inventory-related matters, such as forecasting accuracy or stock availability

• Spearheaded annual physical inventories by coordinating resources, implementing count procedures, and reconciling results

Dispatcher

Kurtz EMS-New Lenox, IL

June 2003 to April 2006

• Dispatched emergency medical services to various locations in a timely and efficient manner

• Effectively communicated with EMS personnel, providing accurate information and instructions

• Managed multiple incoming calls and prioritized emergencies based on severity

• Maintained detailed records of all dispatched calls, ensuring accuracy and completeness

• Coordinated with other emergency response agencies to ensure seamless communication and collaboration during incidents

• Provided pre-arrival medical instructions to callers when necessary, assisting in stabilizing patients before EMS arrival

• Responded calmly and professionally during high-stress situations, maintaining composure while handling multiple tasks simultaneously

• Performed data entry tasks accurately and efficiently to update incident reports and maintain up-to- date records of all activities

• Assisted in training new dispatchers on procedures, protocols, systems usage, call handling techniques etc

• Participated actively in ongoing professional development opportunities such as workshops or seminars related to emergency dispatch operations

• Maintained a calm demeanor under pressure while dealing with distressed callers or challenging situations

• Updated resource directories regularly including contact details of hospitals/clinics/medical facilities etc

• Coordinated with other emergency services such as fire departments or law enforcement agencies to provide mutual aid and support

• Managed high call volumes during peak periods, ensuring prompt response times and efficient allocation of resources

• Utilized GPS tracking systems to monitor the location and status of EMS units in real-time

• Maintained a calm and professional demeanor while providing instructions for life-saving interventions over the phone until EMS arrival

• Demonstrated excellent problem-solving skills by quickly assessing situations, gathering relevant information, and making informed decisions

• Provided emotional support to callers in distress, demonstrating empathy and compassion during difficult situations

• Ensured compliance with HIPAA regulations when handling sensitive patient information

• Maintained open lines of communication with field personnel throughout incidents, providing updates on changing conditions or additional resources as needed

• Demonstrated strong decision-making skills by prioritizing emergencies based on severity level and available resources

• Served as a liaison between EMS personnel in the field and hospital staff to facilitate smooth patient transfers

• Assisted in coordinating air ambulance services when necessary, ensuring timely transport of critically ill or injured patients

DME Specialist

Lincare-Crestwood, IL

June 2003 to April 2005

• Managed a high volume of medical billing accounts receivable, ensuring accurate and timely submission of claims

• Performed thorough analysis and reconciliation of patient accounts to identify and resolve billing discrepancies

• Collaborated with insurance companies to verify coverage, obtain authorizations, and resolve claim denials

• Utilized electronic health record (EHR) systems to accurately document patient information and billing details

• Assisted patients with inquiries regarding their bills, explaining charges and resolving any concerns or disputes

• Trained new team members on medical billing procedures, software systems, and industry regulations

• Collaborated with cross-functional teams including physicians, nurses, coders, and administrators to optimize revenue cycle management processes

• Conducted regular audits of patient accounts to ensure compliance with regulatory requirements

• Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being

• Monitored vital signs and reported any changes or concerns to the healthcare team

• Collaborated with interdisciplinary teams to develop individualized care plans based on patient needs and goals

• Provided emotional support to patients and their families during challenging times

• Coordinated with other healthcare professionals such as nurses or physical therapists for comprehensive patient care

• Aided in the management of medical equipment such as oxygen tanks or mobility aids; ensured proper functioning and cleanliness

EMT-B

ATI-Chicago, IL

January 2001 to June 2003

• Responded to emergency calls and provided medical assistance to patients in a timely manner

• Assessed patient conditions, performed initial triage, and administered appropriate medical treatments

• Collaborated with other healthcare professionals to ensure seamless patient care and transfer

• Operated and maintained emergency medical equipment, including defibrillators, oxygen tanks, and stretchers

• Documented accurate and detailed patient information for medical records and billing purposes

• Communicated effectively with patients, families, and bystanders to provide reassurance and gather necessary information

• Managed high-stress situations calmly while prioritizing critical tasks based on the severity of injuries or illnesses

• Performed CPR (Cardiopulmonary Resuscitation) when necessary to revive unresponsive patients

• Provided emotional support to patients during transportation to hospitals or other healthcare facilities

• Maintained cleanliness of ambulances and restocked supplies after each call or shift

• Participated in ongoing training programs to stay updated on the latest techniques in emergency medicine

• Assisted paramedics with advanced life support procedures such as intubation or administering intravenous medications

• Ensured compliance with all relevant laws, regulations, protocols, and safety standards

• Coordinated with dispatchers to receive accurate information about location details of emergencies

• Worked collaboratively within a team environment alongside fellow EMTs/paramedics

• Provided basic first aid treatment for minor injuries at public events or accident scenes

• Safely operated an ambulance vehicle following traffic rules while maintaining awareness of surroundings

• Assisted in lifting heavy patients onto stretchers using proper body mechanics techniques

• Demonstrated excellent communication skills when providing updates on patient conditions en route to the hospital

• Conducted routine checks on medical equipment to ensure functionality and readiness for emergencies

• Assisted in the extrication of patients from vehicles during motor vehicle accidents

• Maintained confidentiality of patient information in accordance with HIPAA regulations

• Collaborated with law enforcement personnel and firefighters at accident scenes or disaster situations

• Demonstrated empathy and compassion towards patients experiencing pain or distress

• Performed basic diagnostic tests, such as blood pressure monitoring or glucose level checks

• Adhered to infection control protocols to minimize the risk of cross-contamination between patients

• Managed inventory of medical supplies and restocked as needed to ensure availability for emergency situations

• Assisted in transferring stable patients between healthcare facilities for specialized treatments or consultations

• Responded effectively to hazardous material incidents by following established safety protocols

• Supported colleagues during high-pressure situations through effective teamwork and communication

• Mentored newly hired EMTs by providing guidance on best practices in emergency medicine EMT-B

Superior Air-Ground Ambulance Service-Elmhurst, IL May 1999 to January 2001