Customer Service Data Entry

FRANKIE CLEVENGER

**** * **** ******

TULSA, OK *4133

918-***-****, *********@*****.***

CAREER OBJECTIVES

Dedicated and organized professional seeking to advance in anAdministrative/Receptionist position, leveraging strong customer service and multitasking skills to contribute effectively to a dynamic team.

SKILLS

Proficient in Microsoft Word and Excel

Committed team player

Multi-task Oriented

Excellent Customer Service

Strong interpersonal skills

Courteous, professional demeanor

EXPERIENCE

Sept. 2009-Present Big Lots,

Sales Associate / Key Carrier 8939 91St. Street, Tulsa OK

Open the store, ensuring all security procedures are followed. Manage cash handling and deposits.

Supervise store associates and ensure customer service standards are met. Handle customer complaints and issues effectively. Assist with inventory management and merchandising. Check in vendors. Handled incoming calls while multitasking at the registers . Maintain cleanliness and restock merchandise in front area. Train new store managers and associates on the register.

Feb. 2001-Present Clevenger Family

Homemaker 7810 E 79th Street, Tulsa, OK

Executed daily routines in a punctual manner. Advised and assisted family members in planning nutritious meals, purchasing and preparing food. Assigned and scheduled housekeeping duties to children according to their capabilities. Budgeting and financial management. Maintain a clean and safe environment.

Nov. 2000-Feb. 2001 Dianne C. Kerns, Chapter 13 Trustee

Receptionist/Filing Clerk 7320 N La Cholla #154, Tucson, AZ

Transfer calls to the correct case administrators. Type notes in clients’ records. Scan and photocopy checks received. File letters from clients and attorneys in correct case folders.

Apr. 1999-Nov. 2000 Association Manager Inc.

Administrator 3900 Timrod Street, Tucson, AZ

Organize registration for conferences and create name tags in Page Maker. Type newsletters for three homeowner associations. Managed accounts payable/receivable. Serve as Receptionist as needed at the front office.

Reference upon request

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