Front Desk Mental Health

Objectives

I am a hard-working candidate looking for an opportunity to grow my skills to best help the company.

Experience

State of South Carolina - Oconee Mental Health Seneca, SC

Admin Specialist II

Nov. 2023 – Present

Perform front desk duties: answering phones, directing patients, and taking detailed phone notes. Schedule appointments, contact clients on the wait list, enter aftercare and new patients into the system, prepare letters that need to be sent out to clients, and other duties as they arise.

TI Fluid Systems Lavonia, Ga

HR Generalist

Oct. 2022 – Oct. 2023

Manage a full spectrum of HR operations, systems, and programs. Work with senior management to create policies and procedures; recruit employees; run orientations; enter new employees into the required systems; and make changes to current employees in the systems when there are promotions and changes. Assist and investigate complaints as they arise. Manage the training system; adding and archiving terminated employees; entering new hires in the system and evaluating the quizzes to ensure employees reached a passing score.

US Waffle Company, Greenville, SC

HR Lead Generalist

Aug. 2020 – Oct. 2022

Lead and supervised two in providing accurate and timely customer service regarding hiring and managing the HRIS system. Manage a full spectrum of HR operations, systems, and programs. Work with senior management to create policies and procedures; recruit employees; run orientations; enter new employees into the required systems; and make changes to current employees in the systems when there are promotions and changes. Manage all workman’s compensation cases and investigations. Assist and investigate complaints as they arise. Manage the training system; adding and archiving terminated employees; entering new hires in the system and evaluating the quizzes to ensure employees reached a passing score.

Aramark, Clemson SC

Non-Profit Coordinator

Aug. 2019 – Aug. 2020

Recruit and coordinate staffing for all sporting events at Clemson University, Staff and recruit for all special events that occur during the year. Manage all the paperwork for volunteers including background checks and setting up payment information. Ensure all non-profit groups have a 501 status. Assign and manage groups on gamedays. Trouble shoot staffing as well as any other issues that arise.

Student Health Center through Manpower, Clemson, SC

Administrative Assistant

Oct. 2018 – Aug. 2019

Prepare daily deposit from the previous days, as well as post payments made by students on WebPay. Work with billing and insurance to authorize charges and verify insurance. Help in the Health Information area with verifying all necessary documents were uploaded and attached to the correct student. Perform front desk duties: answering phones, directing patients, and taking detailed phone notes. Schedule appointments, track leave and vacation time for counselors and interns, set up referrals, and contact clients on the wait list.

American Woodmark, Eastanollee, Ga

HR Admin/Training Specialist

Mar. 2015 – Oct 2018

Organize and facilitate orientation for hourly employees and scheduling salary onboarding. Assisted with the recruiting and hiring process by helping with interviews and reviewing applications. Function as a go between for employees with questions and concerns that needed to be escalated. Work with confidential information on a regular basis. Manage and enter training into the Cornerstone LMS and Amatrol LMS.

Human Technologies, Seneca & Anderson, SC

HR Assistant

Clarion – Sept. 2014 – Oct. 2014

Reorganize and relocate all employee personal files. Audit the personal files to remove or relocate any information that needed to be removed. Enroll all employees at this facility in the new fingerprint time clock system.

HR Coordinator/Admin

BorgWarner – June 2014 – Sept. 2014

Run monthly headcounts for budgetary and staffing purposes. Run weekly payroll for 300+ employees. Facilitated orientation, collected all information needed from new hires. Enroll new hire in the payroll system and enroll them into their benefits. Collect all information for I9 form and E-Verifying all new hires. Field employee phone calls and questions. Collect, file and work with employee confidential information. Assist with planning the company wide picnic.

AccuMED Technologies, Dominican Republic

Consultant/Independent Contractor for Covidien Product Lines

Oct 2013 – Nov. 2013

Assist the facility with complying with FDA requirements to sale product in the United States. Design and implement a train the trainer program. Help streamline processes to improve quality and production. Assist with training the associates to produce quality products as well as reduce waste by 30%.

Covidien/Tyco Health Care/Kendall, Seneca, SC

HR Coordinator/Training

Jan. 1992 – Aug. 2013

Coordinate and track training for all employees. Planned and coordinated orientation for new hires. Collected necessary information for completing I9 forms. Managed the job bid process when positions came open and verified eligibility of all candidates. Help collect and maintain information filed in personal files. Head of the philanthropy committee and worked with March of Dimes, Relay for Life, Ronald McDonald house and the Red Cross. Key player on the team responsible for transferring product lines to the Dominican Republic.

Education

DeVry University, Downers Grove, Il

3.43 GPA – Graduated October 2014

Bachelor of Science in Business Administration w/focus in Human Resources Management

References upon request

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