Front Desk Data Entry

MEGAN POPE

Santa Fe, TX

Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule and personnel management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills.

Work Experience

Administrator

Wills Precision Mfg. Inc-Texas City, TX

February 2023 to Present

• Interacted with customers by phone, email, or in-person to provide information.

• Produced high-quality communications for internal and external use.

• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

• Managed calendars and scheduled appointments to maintain smooth flow of operations.

• Maintained filing system and organized customer documents for easy retrieval of information. Front Desk Clerk

Galveston County Health District-Texas City, TX

December 2022 to March 2023

I worked at the health district through a temp agency at the WIC office.

• Greeted and checked in guests, ensuring a positive first impression and providing exceptional customer service

• Managed a high volume of incoming calls, efficiently directing inquiries to the appropriate departments

• Maintained an organized front desk area, including managing guest reservations, handling mail and packages, and coordinating with housekeeping for room availability

• Assisted guests with special requests or accommodations, resolving any issues promptly to ensure guest satisfaction

• Managed a daily average of XX check-ins/check-outs during peak season without compromising quality of service

Secretary

Action Personnel, Inc

July 2022 to July 2022

I worked for Galveston County Appraisal District through Action Personnel as a secretary for the hearings with the panel board members, the appraisers and the homeowners. Once the hearings were done with the job was complete through the temp agency.

Receptionist

Action Personnel, Inc

June 2022 to July 2022

I was a receptionist for Texas City Housing Authority through Action Personnel, I answered all phone calls, filed all files that needed to be filed as well as

• Answered and directed incoming calls using multi-line telephone system.

• Answered phone calls, provided information to callers and connected callers to appropriate people.

• Pulled and organized requested documentation.

• Managed office duties and basic administrative tasks, organized and cleaned work space, ordered materials and answered phone calls.

Director of Childcare

Kids of Valor Academy

November 2020 to September 2021

• Monitored compliance with state, federal and company regulations, standards and requirements.

• Hired, mentored and monitored qualified childcare staff.

• Inspected facility and activities to monitor safety, sanitation and procedures.

• Created and updated records to document employee and participant information.

• Managed school's social media accounts to promote positive image to area families.

• Established and enforced modern educational standards to support student needs.

• Interpreted government codes to meet safety and security codes.

• Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Created staffing and facility requirements to support educational offerings. Childcare Worker

Childworks

March 2018 to December 2019

• Enforced rules to teach good manners and maintain safe environment.

• Cared for children of various ages and assisted with feeding, dressing and daily activities.

• Regulated children's schedules to balance rest, learning and play.

• Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.

• Organized and planned age-appropriate reading, crafts and music lessons.

• Sanitized toys and tables to maintain clean, safe environment.

• Developed and implemented lesson plans and activities for children of various ages.

• Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.

• Maintained organized and clean classroom and play areas.

• Communicated with parents or guardians about daily activities, behaviors and upcoming events. Childcare Worker

American Fitness & Martial Arts

August 2017 to March 2018

• Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.

• Cared for children of various ages and assisted with feeding, dressing and daily activities.

• Regulated children's schedules to balance rest, learning and play.

• Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.

• Secured indoor and outdoor premises to protect children.

• Organized and planned age-appropriate reading, crafts and music lessons.

• Communicated with parents about daily activities and any concerning behaviors.

• Recorded child behavior, food and medication information for supervisors.

• Developed and implemented lesson plans and activities for children of various ages.

• Sanitized toys and tables to maintain clean, safe environment. Security Guard

Lyondell Chemical

February 2004 to October 2006

• A security guard for Lyondell Chemical plant at Chocolate Bayou Security Guard

Mustang Security Services

October 2002 to December 2004

• I was a mounted patrol security guard at WillowBrook Mall in Houston, Texas through Mustang Security for the holidays.

Education

High School Diploma

Santa Fe High School - Santa Fe, TX

May 2003 to May 2003

Skills

• Classroom management

• Teaching

• Schedule Management

• Front desk

• Sales

• Customer service

• Clerical experience

• Time management

• Microsoft Word

• Mentoring

• Cleaning

• Filing

• Organizational skills

• Meal preparation

• Ease with Computers and Technology

• Social media management

• Childcare

• Document management

• Security

• File and database management

• Administrative experience

• Microsoft Excel

• Data entry

• Office Management

• Typing

• Microsoft Outlook

• Shipping & receiving

Assessments

Protecting patient privacy — Proficient

August 2022

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Office manager — Proficient

November 2022

Scheduling and budgeting

Full results: Proficient

Scheduling — Proficient

September 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

HR: Compensation & benefits — Completed

November 2022

Knowledge of compensation and benefits programs

Full results: Completed

Written communication — Completed

September 2022

Best practices for writing, including grammar, style, clarity, and brevity Full results: Completed

Attention to detail — Proficient

August 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Management & leadership skills: Impact & influence — Completed January 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed

Administrative support professional fit — Proficient October 2022

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Work style: Professionalism — Proficient

August 2022

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

August 2022

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Data entry: Attention to detail — Proficient

November 2022

Maintaining data integrity by detecting errors

Full results: Proficient

Medical receptionist skills — Proficient

August 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Filing & organization — Proficient

September 2022

Arranging and managing information or materials using a set of rules Full results: Proficient

Supervisory skills: Motivating & assessing employees — Completed March 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Completed

Verbal communication — Proficient

August 2022

Speaking clearly, correctly, and concisely

Full results: Proficient

Customer focus & orientation — Completed

August 2022

Responding to customer situations with sensitivity Full results: Completed

Customer service — Proficient

August 2022

Identifying and resolving common customer issues

Full results: Proficient

Early childhood development — Proficient

August 2022

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient

Work motivation — Proficient

August 2022

Level of motivation and discipline applied toward work Full results: Proficient

Work style: Reliability — Proficient

August 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Sales skills — Proficient

December 2022

Influencing and negotiating with customers

Full results: Proficient

Building relationships for childcare providers — Proficient March 2021

Building positive and productive relationships with families of children ages 0–3 Full results: Proficient

Customer service fit — Proficient

December 2022

Measures the traits that are important for success for customer service roles Full results: Proficient

Administrative assistant/receptionist — Proficient August 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Manufacturing fit — Proficient

March 2023

Measures the traits that are important for success in manufacturing roles Full results: Proficient

Bookkeeping — Completed

August 2022

Calculating and determining the accuracy of financial data Full results: Completed

Recruiting — Proficient

November 2022

Managing the candidate sourcing and selection process Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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