Human Resources Resource

Gisela E. Motta

**** ******** ***. ***** ********** NJ 07080

908-***-**** ***********@*****.***

Human Resource Director – Recruitment & Selection Operational Excellence Policy & Procedure Development

An accomplished and business savvy professional with robust experience acquired over the years in delivering optimal results & business value in high-growth environments and establishing key relationships with business segments. Dynamic, versatile, and detailed-oriented HR professional with a record of successfully executing and supporting critical HR initiatives to drive cost efficiencies and position companies for growth. Skilled in developing and implementing innovative policies and procedures that enhance efficiency and efficacy across operations. Catalyst, problem solver, and coach for functional groups and senior management. Thrive in fast-paced, ever-changing work environments. Promote a collaborative team and personal growth. Adept at managing company staff, including coordinating and supporting the recruitment process. Create COVID policy, procedure, and payment process to maintain workforce productivity and efficiency within departments. Served as a consultant with Insurance Brokers, Claim Adjusters, Vendors. Point of Contact for OSHA visits, DOL communication, Social Audits, Risk Management Assessments, and Worker's Compensation Claims. Liaison between management and employees in all aspects of work-related problems, issues, concerns, etc. Assist with the performance management and review process. Proven track record of crafting effective training and development tools. Exceptional communication, presentation & interpersonal skills with proficiency at grasping new concepts quickly and utilizing the same in a productive manner.

~ Establishment of guidelines for recruiting, interviewing, and training that reduced turnover, and worker’s compensation claims by 20% in the first year of implementation ~

~ Identification and capture of revenue in the sum of $265,000 per year by reducing over-utilized product in one department at Recycle Inc. East ~

~ Consistently achieved high marks and letters of praise during Insurance audits, DOT inspections, and OSHA inspections for Safety Training excellence at Recycle Inc. East and Cibo Vita ~

~ Conducted a file audit over a span of 2 weeks, which resulted in $30,000 of revenue capture for Neurological Associates ~

Skill Areas: Strategic & Operations Planning Human Resources Operations Employee Engagement

Performance Management Employee Relations Talent Management Employee Benefits

Change Management Risk Management Process Improvement Strong Interpersonal Skills Analytical Skills

Team Leadership Communications Critical Thinking Active Listening Problem Solving Time Management

Attention to Detail Client Relationship Management Bilingual (English/Spanish) Management Skills

Federal Compliance laws Multi-State Compliance laws including NJ, NY, TX, GA, IL

PROFESSIONAL EXPERIENCE

CIBO VITA (2022 – 2024)

Director of Human Resources

The New Cibo Vita, LLC is a CPG manufacturing distribution company, known for "better for you" snacks under its flagship brand Nature's Garden.

Built and developed an excelling human resources team to support emerging exponential growth from 450 employees to 1025 employees over a span of two years

Provided leadership, guidance, and counsel to Leadership Team on people topics, including workforce planning, succession planning, talent assessment organizational design, culture and change management

Coached Operations leaders to maximize leadership effectiveness

Partnered with department heads and talent acquisition firms to deliver effective recruitment strategies and scale up plans

Managed employee relations issues, including investigations, conflict resolution, and disciplinary actions

Held leadership positions on the Executive Committee, Disciplinary Committee, Ethics Committee, and Safety Committee

Ensured compliance with employment laws and regulations, including those related to equal employment opportunity and workplace safety

Drove initiatives to foster a positive organizational culture and employee engagement

Developed and maintained standard operating policies and procedures consistent with best practices and legal requirements

Analyzed trends and metrics in partnership with Leadership teams to develop solutions, programs, and initiatives

Implemented monthly Performance Recognition program among blue collar employees

Led and managed all aspects of the HR department, including recruitment, on-boarding, employee relations, and compliance

Spearheaded visa processing procedures for international hires, ensuring compliance with immigration laws and seamless relocation

Collaborated with legal counsel and external agencies to streamline visa application processes, including sponsorship training programs and minimize processing times

Provided strategic guidance to senior management on HR-related matters, contributing to organizational effectiveness and employee satisfaction

Increased insurance employee participation by introducing MEC program for blue collar workers

Initiated employee development programs including English as a second language, Spanish as a second language, as well as CPR/AED/First Aid, Blood Pathogen and Oxygen Administration training to personnel, increasing communication and reducing WC claims and loss time at work

Increased employee retention rates by promoting engagement programs, initiatives, and educational learning events

Built and maintained relationships both internally and externally with stakeholders, department teams, and vendors

BUYK (2022 – 2022)

RPO & Talent Partnerships Manager

BUYK is a startup, real-time retail service that delivers groceries within 15 minutes.

Main point of contact for Agency Partners, ensured alignment with all current and future agreements

Organized and prioritized communications between corporate teams, Agency teams, and couriers

Established potential RPO (Recruitment Process Outsourcing) relationships to increase overall capacity to hire qualified candidates

Set and managed expectations with external partners, reconciled invoices guaranteeing accuracy

Maintained evolution and advancement of internal processes to ensure optimum efficiency within operations

Managed a team of recruiters, established candidate tracking system ensuring a quality candidate experience

Reviewed contracts, tracked Agency Personnel, & their performance

Increased employee retention rates by maintaining employee and Agency relations

Built and maintained relationships both internally and externally with stakeholders and department teams

WEEE! (2021– 2022)

Senior Regional Human Resources Business Partner

Weee! is an online grocery delivery platform that offers ethnic food specialty products and everyday staples.

Conducted weekly meetings with respective leaders such as 3 Directors of Operations, VP of HR, and COO to resolve weekly issues.

Consulted with 8 Operational Leaders across the country, providing HR guidance when appropriate to resolve matters

Analyzed trends and metrics in partnership with the HR group to develop solutions, programs, and policies

Managed and resolved complex employee relations issues

Conducted effective, thorough, and objective Employee Relations Investigations

Maintained in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, ensuring regulatory compliance, and partnering with the legal department as needed/required.

Provided day-to-day performance management guidance to line management (i.e., coaching, counseling, career development, disciplinary actions).

Worked closely with management and employees to improve work relationships, build morale, increase productivity and retention.

Provided HR policy guidance and interpretation.

Managed all staffing agencies across the country to ensure Fulfillment Centers are supported by adequate staffing

Developed contract terms for new hires, promotions, and transfers

Assisted international employees with related HR matters, visa application assistance

Provided guidance and input on organization restructure, workforce and succession planning

Identified training requirements for Operations Department and individual executive coaching needs

Standardized employee review process – work with VP of HR to implement Agentnoon, train corporate staff on utilization

Everflow Supplies (2019 - 2021)

Human Resources Manager

Everflow Supplies Inc. is a premiere PVF and Specialty Products manufacturing distribution company.

Managed functions pertaining to supporting departments in the development and delivery of strategic HR plans to fit with the overall business direction

Created onboarding and exit interview processes for warehouse and office personnel

Lead an HR team to process and maintain a warehouse workforce of 150 across 4 US locations

Processed payroll through ADP, clear exceptions, create requisitions, and streamlined processes within ADP

Created schedules to enable close monitoring of unnecessary hours and reduction in salary expense

Coordinated Employee Appreciation Days, monthly birthday celebrations, yearly Holiday Party, and monthly Employee of the Month recognition meetings

Participated in management meetings to ensure continuity of improvements within the Operations Team

Identified and recommended areas of improvement within standard operating procedures, improving team structures and morale

Union Beverage Packers (2016 – 2019)

Human Resources Manager

Union Beverage Packers LLC provides contract co-packing services for the beverage industry.

Responsible for overseeing, refining, and executing employee standards and procedures, recommended systems and processes improving HR practices

Developed and maintained a human resources system that meets top management information needs.

Oversaw the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.

Streamlined new hire and termination process to reduce turnover. Processed exit interviews, unemployment claims, and fact-finding proceedings.

Reduced the use of temporary personnel through a higher markup agency resulting in additional cost savings.

Created schedules to enable close monitoring of unnecessary hours and reduction in salary expenses.

Introduced A-line cards and mobile application usage for ADP to reduce paycheck/stub distribution and per check cost.

Scouted and introduced dental and vision benefits along with supplemental benefits at a reasonable weekly rate.

Recycle Inc. East (2011 – 2016)

Continuous Improvement Manager

Recycle, Inc. East provides recycling services. The Company offers container destruction, closed loop recycling, transportation, and container management services.

Pioneered the efforts across handling the entire gamut of functions pertaining to analyzing, maintaining, and improving organizational performance

Directly managed the Resin, Blow Mold, and Customer Service department’s staff consisting of 4 office and 16 plant personnel

Prepared work schedules, developed and implemented production schedules, and tracked performance

Conducted new hire and exit interviews to decrease turnover and increase production by properly qualifying candidates for positions

Provided direct assistance with plant operations including specialized reports

Conducted OSHA and DOT Safety training sessions for 70+ plant employees on a continual basis and maintained records of such for regulation and insurance compliance

Recognized and awarded by TheZenith safety committee for exceeding expectations in 2013

Established norms and standards of company performance

Monitored staff performance and organizational processes

PRIOR EMPLOYMENT DETAILS

Hapag Lloyd Of America 2006 – 2008

Team Leader

PROFESSIONAL DEVELOPMENT & CREDENTIALS

Bachelor of Science – Management Candidate Berkeley College Dec 2017

Bachelor of Science – Accounting Kean University Jun 1997

Technical Skills: Microsoft Office Suite, ADP, Canva, Paychex, Greenhouse, and Internet

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