Lindsay Leonard
Anderson, IN *****
************@*****.***
2nd Shift Production Manager for the last 10 years. I was in charge of the production floor, responsible for 50 employees in 7 different production departments on 2nd shift. Also, I was the lead in the imaging and scan department, in charge of the team in the scan and print department. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Production & Imaging/Print Supervisor (2nd Shift)
Art to Remember-Indianapolis, IN
October 2007 to Present
Responsibilities Imaging and Print
• Manages a team with a 99.6% efficiency rate with an average of 8,500 scans per shift. (1-3 errors out of 8,500 images scanned per shift)
• Quality Control rate of over 15,000 Images and Order Forms per shift
• Schedules work load and priorities to meet nightly goals Responsibilities Production Supervisor
• Oversee and Manage Quality Control of all products and orders.
• Responsible for fixing all errors made by operators in each department on the production floor from Imaging to Shipping
• Works closely with Temporary Employment Agencies with personal issues
• Production and Shipping scheduling
• Interview and hiring of potential team members for the production team My job responsibilities were that of a Plant Manager on the night shift. I was in charge of the Production floor, Print and Imaging, as well as the Shipping Department. I was the manager on duty with the final say on all decisions on second shift.
Customer Service Representative
Personal Finance Company-Noblesville, IN
September 2004 to October 2007
* Greeted customers to facilitate services
* Answered inbound calls
* Reviewed accounts and made collection calls
* Received payments, balanced a cash drawer, and nightly deposit
* Assisted Branch Manager
Administrative Retail Assistant
Best Buy, Inc-Indianapolis, IN
July 2002 to July 2004
* Responsible for all cash drawers used in each department
* Balanced safe
* Completed daily reports and paperwork corporate office
* Key holder for cashier and sales staff
* Assisted general manager
Education
Bachelor of Business Administration in Business Administration Purdue University Global - West Lafayette, IN
July 2022 to Present
High school diploma
Noblesville High School - Noblesville, IN
August 1999 to May 2002
Skills
• Production Scheduling (10+ years)
• Image Processing (10+ years)
• CorelDraw (10+ years)
• Microsoft Office (10+ years)
• Quality Control Experience (10+ years)
• Manufacturing (10+ years)
• Computer Graphics and Template Design (10+ years)
• Production Management
• Customer support
• Inventory control (5 years)
• Microsoft Excel
• Customer service
• Adobe Creative Suite
• Supervising experience
• Leadership
• Windows
• Interviewing
• Clerical experience
• Manufacturing
• Production planning
• Graphic design
• Image processing
• Computer graphics
• Adobe Creative Suite
• CorelDraw
• Account management
• Customer service
• Data entry
• Clerical experience
• Windows
• Google Docs
• Analysis skills
• Typing
• Negotiation
• Marketing
• Quality control
• Supervising experience
• Manufacturing
• Graphic design
• Cash register
• Production planning
• Computer graphics
• CorelDraw
• Adobe Creative Suite
Assessments
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
November 2023
Influencing and negotiating with customers
Full results: Proficient
Work style: Conscientiousness — Proficient
August 2023
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Customer focus & orientation — Proficient
March 2022
Responding to customer situations with sensitivity Full results: Proficient
Workplace safety — Proficient
July 2020
Using safe practices at work
Full results: Proficient
Forklift safety — Proficient
June 2020
Best practices and safety hazards in forklift operation Full results: Proficient
Attention to detail — Proficient
June 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Administrative assistant/receptionist — Proficient May 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Scheduling — Proficient
June 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Customer service — Proficient
October 2022
Identifying and resolving common customer issues
Full results: Proficient
Patient-focused care — Proficient
December 2022
Responding to patient concerns with sensitivity
Full results: Proficient
Customer service — Proficient
March 2022
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
December 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
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