Customer Service Team Members

Haylee Boudreaux

Customer Service Provider

CAREER OBJECTIVE

Experienced customer service provided and college student seeking an opportunity to work for a business that will allow me to develop my skill-set and contribute to a patient first culture. WORK EXPERIENCE

Bartender and Server

Battle Ground Golf Course July 2022- April 2023

• Server in the Republic Bar and Grill

• Bartender, Beverage Cart Girl, Snack Bar Server, Special Events Server for Banquets

• Established menu knowledge for all restaurants and bars maintained by golf course in order to provide exceptional customer experience.

• Trained new team members in serving and bartending. Helped expand their knowledge in customer service and drink preparation. Sales Associate and Cashier

Rouses Market Sep 2020 to Aug 2022

• Maintained up to date knowledge of product inventory to assist and direct customers.

• Provided quick resolutions to customer issues.

• Managed transactions by collecting payment and providing accurate change.

• Trained new team members in cash register operations, stock procedures, and customer service.

• Cross-trained to better understand other roles within the store to better assist and provide coverage for other employees.

• Developed or arranged visual merchandising techniques to maintain store appearance and ensure product displays attracted and educated customers. Patient Care Technician

HCA Southeast August 2023 – Currently

• Effective communication with patients, family, and co workers.

• Operating vital sign machine, and experienced with taking manual vital signs.

• Empathizing with patients and coworkers when needed.

• Operating patient documentation electronically.

• Providing excellent care for parents, such as, assisting with needs.

• Awareness of ensuring patient safety at all times. Behavioral Health Technician

HCA Southeast April 2024 – Currently

• Applied Behavior Analysis (ABA) Knowledge

• Experience in Behavioral Interventions

• Data Collection and Analysis

• Excellent verbal and written communication skills to effectively interact with clients, families, and interdisciplinary team members.

• Demonstrated ability to show empathy, patience, and understanding while working with individuals with behavioral challenges.

HOW TO REACH ME:

Cell: 346-***-****

Email: **********@*******.***

Deer Park, TX 77536

SKILLS & ABILITIES

• Customer Service

• POS Systems

• Cash Handling

• Staff Mentoring

• Adaptable

• Detail-oriented

• CPR

• Medically Experienced

• Adaptable

• Collaborative Team

Player

• Crisis Management

• Cultural Competence

EDUCATION

San Jacinto College

2022 – Present

• GPA: 4.0

• Associates in Business

Deer Park High School

2022

• GPA: 3.4

• Activities: Band, and

Softball

National EMS Academy

2022

• Trauma Care

• Airway Management

• Advanced First Aid

Technique

• CPR

2

• Capable of handling challenging behaviors and crisis situations in a calm and effective manner

• Able to collaborate with supervisors, therapists, and other professionals to ensure coordinated care and treatment.

• Committed to providing individualized support and implementing interventions tailored to the unique needs of each client.

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CERTIFICATIONS

• TABC Certification

• Food and Beverage Handler Certification

• CPR Certification

• CPI Certification

• BLS Certification

Contact this candidate