Madhuri Modi
(Candidate is local to Houston, Texas and fully vaccinated)
Recruiter’s Summary:
Madhuri holds professional experience in Healthcare industry for 2+ years.
Holds hands on experience in extract, sort, screen and prep incoming mail for accurate workflow purposes and timely processing.
Handled incoming calls, resolve the queries related to price, facility and location.
Performed clerical duties such as filing the documents, scanning, extract and sort emails and data entry.
Entered all the details in excel and maintained records.
Education:-
B.C.A. in Computer Applications from B.K.M Science College, VNSGU University 2004.
Valsad, India
Skills:
Customer service
Excellent customer skills
Decision making skills
Strong analytical skills
Performed clerical duties
Maintained records
Extract and sort emails
Screen and prep emails
Verify claims
Knowledge of Excel, Word and PowerPoint
Experience:-
Riveroaks Cleaner Jan 1st 2023 to still working
Frontdesk Receptionist. • Customers check-in in the system according to their requirements and check out in timely manners I mean customer dropped their cloths which I enter into the system,scan the barcode and I provide the pickup date ticket for cloths which I generate from PC
• Handled incoming calls.
• Solved queries related to facilities.
• Greetings to the Customers nicely and efficient way check into them in the system and provide all facilities whatever they wants. • Provides Excellent customer skills, strong analytical
•Problem solving and decision making skills.
Howard-Johnson- Houston, TX Feb 2021 – Nov 2021
Administrative Assistant
Customers check-in in the system according to their requirements and check out in timely manners.
Keep tracking of the Customers which has book it on website
Handled incoming calls.
Solved queries related to facilities.
Greetings to the Customers nicely and efficient way check into them in the system and provide all facilities whatever they wants
If customers make phone, provide all the information whatever they have questions about rooms facilities, prices and locations.
Provides Excellent customer skills, strong analytical
Problem solving and decision making skills.
Sterling Inc. - Houston, TX Sep 2020 – Feb 2021
Office Admin
Customers check-in in the system according to their requirements and check out in timely manners.
Keep tracking of the Customers which has book it on website
Greetings to the Customers nicely and efficient way check into them in the system and provide all facilities whatever they wants
If customers make phone, provide all the information whatever they have questions about rooms facilities, prices and locations.
Provides excellent customer skills, strong analytical, problem solving and decision making skills.
Collabra inc. - Horizon Blue Cross Blue Shield in Wall Township – Wall Township, NJ Jan 2019 – Dec 2019
Administrative Assistant
Extract, sort, screen and prep incoming mail for accurate workflow purposes and timely processing.
Open mail. Sort it to correct line of business.
Make copies and compile medical records for individual policy holders.
Verify claims through several computer programs.
Research missing or incomplete claims.
Separate Live claims which has Regular; Medical Records, Black and White and All Auto insurances like Geico, Travellers, progressive put it on All Others.
Must work well as a team. Communicate effectively with managers and team.
Work with Return Mail.
Perform clerical duties which include photocopying and filing.
Handling of priority mail which includes accurate distribution to the appropriate areas.
Perform other related duties as required by Management.
Specialized knowledge/skills:
Strong Computer Skills-Microsoft Office.
Ability to balance multiple priorities
3d rose.com, Wall Township, NJ Aug 2017 – Dec 2018
Working as a Data entry,
Document Preparation,
Scanning items on Computer
arranging in an order and Complete Target as duration shift
DUNKIN DONUTS, Jackson, NJ Mar 2016 – Jul 2017
Cashier
Working as a cashier
Taking order over drive through and provide excellent customer service, multitask also.
DATABASE COMPUTER EDUCATION OFFICE, VALSAD, GUJARAT, INDIA Mar 2014 – Jan 2016.
Computer Teacher
With sound knowledge in the Office field, my duties included:
Was working as an Office Admin work, Entering and updating company information frequently in software
Have got tremendous and Excellent Knowledge and experience of working as an Office Assistant
Working in Ms Office like word, Excel and PowerPoint.
Have got experience to working in PHP, C++, JavaScript, Java, Html, and Dhtml.
Monitored and tutored students’ progress on daily basis.
Responsible for maintaining and updating syllabus all Computer courses.
Generated weekly administrative reports on students’ progress for the upper management.
JAY AMBE VIDHYABHAVAN, VALSAD, INDIA Jan 2013 – Feb 2014
Computer Teacher
Interviewed and selected candidates to learn Computer Programming classes in the School.
Taught different IT programming languages like Html, ‘C’, C++, Visual Basic.NET, C#.
Trained students to create, design letter heads, reports, edit and format the pages in MS Word, Excel.
Have reliable with a professional attitude and very good Job knowledge.
INDIAINFOCOM.INFO PVT LTD COMPANY, SURAT, INDIA Jan 2007 – Jul 2007
INTERNSHIP PROJECTS (VNSGU University):
Implemented an Online management application system for users to search Product Categories from Companies all over India.
Performed Requirement analyst, Design, Integrated Development, Coding and Testing in PHP and Mysql.
ASHOKA HOTEL, INDIA. Hotel Management System Surat, IN Aug 2006 – Dec 2006
Technical Services
Deployed online Hotel services software replacing the manual system.
It managed Check-in Information, Room Reservation, and Room Charges, Restaurant charges, Calculate taxes, Generate bills and Check-out.
Analysis, Designed, Development, Coded and Implemented the system in Visual Basic.Net and Oracle.
MEHTA COMPUTER SERVICES, SURAT, INDIA Jan 2006 – Jun 2006
Payroll Administrative
Developed software package to maintain the Employee’s detail.
The programs perform computations using employee work hours and generate management reports by different departments.
Supported application systems including all aspects of debugging, maintenance and enhancements in Visual Basic.Net, MS-Access database, creating administrative reports using Crystal Reports 8.5 report writer.
AARTI INDUSTRIES LTD, VAPI, INDIA Jan 2004 – May 2004
Inventory Management
Developed Customer and Vendor details management system, Product inventory tracking system showing items used, items available and out of stock.
Conducted user requirements and then led the design, development and implementation of inventory System in Visual Basic 6.0, MS-Access, and Crystal Reports 8.5.