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Customer Service Front Desk

Location:
Wichita, KS
Posted:
October 03, 2024

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Resume:

Alicia Cornali

*** * ******* ***

***********@******.***

209-***-****

Work Experience

Red Lobster Wichita Ks 02/2024- Current

Hostess

Greet guests and managed reservations to ensure efficient seating arrangements and minimal wait times

Provide guests with menus and information about daily specials, ensuring a welcoming and informative first impression.

Manage the front desk, handle phone inquiries, and facilitate takeout orders with accuracy and efficiency.

Utilized a reservation system to track and manage guest information and dining preferences.

Lowe’s, Wichita, KS

Customer Service Agent

January 2022 - March 2023

Handled all customer service aspects for the store and company.

Product Manufacturing Company, Wichita, KS

Procurement Agent

July 2011 - April 2013

• Purchased components for Boeing 737 Door Package and Sustaining packages.

• Managed quotations, proposals, pricing agreements, and long-term contracts.

• Developed new suppliers and maintained supplier accounts.

• Ensured effective communication with production and customers.

Hawker Beechcraft/Strom Aviation, Wichita, KS

Supply Chain Analyst / MRP Controller

September 2010 - July 2011

• Facilitated product movement through procurement, manufacturing, and inspection.

• Controlled production schedules and material requirements.

• Coordinated material movement and advised management on production status.

Haysville Healthcare Center, Wichita, KS

Certified Medication Aide / Certified Nurses Aide

December 2009 - September 2010

• Managed patient admissions and medical administration reports.

• Distributed medications based on provider orders.

Bombardier/Learjet, Wichita, KS

Program Analyst

November 2008 - February 2009

• Managed manufacturing release documentation for non-recurring programs.

• Coordinated site facilities schedules and implemented new scheduling systems.

Via Christi HOPE, Wichita, KS

Scheduling Coordinator

November 2007 - November 2008

• Scheduled appointments for 180+ participants.

• Processed payroll and handled medical billing and insurance coding.

• Participated in customer service and efficiency committees.

Education

Bachelor of Arts in Gerontology

Wichita State University, Wichita, KS May 2002

CMA- Haysville Healthcare Center September 2009



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