Customer Service Delivery Driver
Resume:
MEGAN
FISCHER
DELIVERY DRIVER
***********@******.***
Independence, MO 64055
CONTACT
SKILLS
• Route Management
• Vehicle Systems
• Vehicle Inspection
• Time Management
• Loading and Unloading
Dependable worker with experience in the transportation industry. Proven track record of successfully completing on-time deliveries while maintaining a safe and efficient working environment. Excellent problem-solving skills and an unwavering commitment to customer service excellence.
CAREER OBJECTIVE
Delivery Driver
Turbam LLC, Bonner Springs, KS
Crew Member
McDonalds, Raytown, MO
EXPERIENCE
September 2022 - Present
Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
•
• Checked delivery addresses and verified correct package delivery. Managed multiple tasks simultaneously while delivering goods within specified
• time frames.
Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
•
• Maintained set routes and schedules to meet customer expectations. Resolved customer complaints in a professional manner while maintaining
• positive relationships with clients.
• Confirmed all packages were properly labeled.
November 2014 - August 2020
Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
•
Performed cashier duties such as accepting payments, issuing change, and
• counting money back to customers.
Coordinated with other crew members to complete assigned tasks quickly and effectively.
•
• Cross-trained in multiple positions within the store as needed.
• Placed orders into POS systems and handled cash and credit transactions.
• Maintained an organized work area to ensure efficient operations. Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns.
•
• Completed all store opening and closing procedures. September 2011 - October 2014
Carhop Server
Sonic Drive in, Independence, MO
Performed cashier duties such as accepting payments, processing credit cards, handling cash transactions, and making change accurately.
•
Assisted in restocking inventory shelves with condiments, utensils, napkins, cups, straws.
•
Handled customer complaints efficiently while maintaining a positive attitude
• towards them at all times.
Maintained a clean workstation by wiping down tables and chairs, sweeping floors, and disposing of trash.
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• Operated drive-thru window efficiently during peak hours of business activity.
• Trained new hires on job duties related to carhop server position. Delivered orders promptly to customers in their cars while adhering to safety regulations.
•
• Initiated upselling techniques to increase sales revenue for the restaurant. High School Diploma
Raytown High School, Raytown MO
EDUCATION
May 2012
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