Customer Service Inventory Assistant

JUSTIN PERKINS

Midland, TX *****

*****************@*****.*** / 901-***-****

SUMMARY

Hardworking and punctual Inventory Assistant who works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success.

SKILLS

Warehouse Organization

Equipment Operation

Material Handling

Customer Service

Inventory Control

Discrepancy Resolution

Inventory Reconciliation

Heavy Lifting

Stocking and Organization

Vehicle Maintenance

EXPERIENCE

Inventory Assistant / Permian Enterprises - Odessa, TX 04/2023 - 10/2023

Sorted, labeled and distributed incoming materials as needed.

Organized storage areas according to item size, type, color and quantity.

Assisted customers with locating specific products in the warehouse.

Supported other departments with special projects as required.

Operated forklift equipment safely when necessary.

Provided feedback on ways to improve processes within the department.

Examined, counted and documented inventory levels.

Assisted in the physical inventory process by counting merchandise on hand.

Maintained a safe working environment by adhering to safety policies and procedures.

Analyzed data to identify discrepancies between physical count and computer records.

Roustabout / Express Staffing - Midland, TX 01/2023 - 03/2023

Assisted in loading and unloading heavy pipes to and from the pipeyard.

Counted all layers of pipes according to size and dimensions.

Practiced safety protocols at all times.

Ensured that all personal protective gear was worn at all times while on the job site.

Cleaned work area after job completion ensuring all debris is properly disposed of.

Production Worker / Agri Empressa - Midland, TX 06/2022 - 09/2022

Followed safety protocols while operating machines and equipment.

Cleaned up work area at end of shift to maintain safe working environment.

Sorted and packaged products to prepare for processing or shipment.

Moved items between machines, conveyors and equipment to meet production needs.

Mail Sorter / FedEx - Memphis, TN 02/2020 - 04/2020

Delivered mail within the facility using carts or vehicles as required.

Inspected incoming mail for damage or missing pieces.

Transported "misplaced" items to appropriate hubs.

Performed daily maintenance activities on transport equipment including putting gas.

Operated mail processing equipment and manually sorted mail.

Construction Laborer / Memphis Light, Gas, and Water - Memphis, TN 05/2018 - 12/2018

Operated jackhammers or drills to break up concrete or pavement.

Tended pumps, compressors, or generators to provide power for tools, machinery, or equipment or to heat or move materials, such as asphalt.

Dug ditches or trenches, backfill excavations, or compact and level earth to grade specifications, using picks, shovels, pneumatic tampers, or rakes.

Loaded, unloaded, and identified building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans or specifications.

Assisted equipment operators by giving signals to facilitate alignment, movement, or adjustment of machinery, equipment, or materials.

Cleaned or prepared construction sites to eliminate possible hazards.

Controlled traffic passing near, in, or around work zones.

Warehouse Worker / SIMOS - Memphis, TN 08/2017 - 11/2017

Recommended disposal of excess, defective, or obsolete stock.

Disposed damaged or defective items, or returned them to vendors.

Verified inventory computations by comparing them to physical counts of stock, and investigated discrepancies or adjusted errors.

Marked stock items using identification tags, stamps, electric marking tools, or other labeling equipment.

Examined and inspected stock items for wear or defects, reporting any damage to supervisors.

Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, or storage yards.

Customer Service Representative / AutoZone - Memphis, TN 01/2017 - 06/2017

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Check to ensure that appropriate changes were made to resolve customers' problems.

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Packers and Packagers, Hand / Federal Express - Memphis, TN 02/2014 - 12/2016

Helped production workers by performing duties of lesser skill, such as supplying or holding materials or tools, or cleaning work areas and equipment.

Loaded and unloaded items from machines, conveyors, and conveyances.

Cleaned containers, materials, supplies, or work areas, using cleaning solutions and hand tools.

Loaded materials and products into package processing equipment.

EDUCATION AND TRAINING

GED 2012

Benjamin Hooks Job Corp Center - Memphis, TN

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