Human Resources Social Media
Resume:
CICELY
COMEAUX
*********@*****.***
Palmdale, United States
93551
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SKILLS
• Negotiation Tactics
• Advising Hiring Managers
• Forecasting Employment Needs
• Statistical Data Analysis
• Budget Administration
• Human Resource Information
System HRIS
• Human Resources Operations
• Staffing Strategy
• Work Authorizations
• Project Management
• Cross-Functional Collaboration
• Staffing Processes
• Contracting policies and
PROFESSIONAL SUMMARY
Confident Operations/Recruitment Manager with deep commitment to organizational development. Driven to locate top talent through consistent prospecting and interviewing. Leverages social media knowledge and job boards to liaise with potential candidates and drive company exposure. Trained in conflict management and leadership. Forward-thinking Recruitment Manager
successful at developing effective strategies to fill vacancies with well-qualified candidates. Collaborative and hardworking leader with excellent communication and planning abilities. Seasoned recruitment professional with 12 years of experience. Find best IT and healthcare professional candidates that meet job needs and enhance company operations. Knowledgeable about wide range of traditional and digital recruitment strategies. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking
approaches. Solid background of improving collaboration and consensus across IT company environments.
WORK HISTORY
Tech Pros Global - Lead IT Recruiter/Virtual Customer Service Representative
Palmdale, CA • 03/2023 - Current
• Collaborated closely with cross-functional departments to deliver high customer satisfaction.
• Delivered exceptional customer service to every
customer by leveraging extensive knowledge of
products and services and creating welcoming, positive experiences.
• Referred candidate resumes to customer account
managers for evaluation and submission.
• Sourced and selected applicants for technical positions within company.
• Developed and implemented strategies to identify and regulations
EDUCATION
California State University
Bakersfield
Bakersfield, CA • 06/2001
Bachelor of Science: Business
Management/Public Health
Administration
Antelope Valley College
Lancaster, CA • 12/2000
Associate of Science: Nursing
source technical talent for multiple industries.
• Conducted phone interviews to assess applicants
relevant knowledge, skills, experience and aptitudes.
• Coordinated with IT team leaders to forecast hiring needs and department goals.
• Built relationships with colleges and universities to stay informed on new technical talent.
• Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
Employment Development Department - Contract
Recruiter Coordinator
Palmdale, CA • 08/2021 - 02/2023
• Oversaw and managed on-boarding processes and
programs to successfully integrate new, transferred and promoted employees.
• Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
• Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
• Advised, coached and counseled managers and staff to support human resources policies, procedures,
programs and labor relations.
• Developed recruiting strategies to identify qualified candidates and build network.
• Operated and maintained applicant tracking and
candidate management systems.
Gleen Adult Day Care/Antelope Valley Adult Daycare - Manager of Clinical and IT Recruitment
Palmdale, CA • 03/2017 - 08/2021
• Coordinated and managed a team of clinical recruiter building pipelines of RN's MA's,CNA's and Lab
Technicians.
• Assisted in coordinating staffing needs for our current accounts.
• Developed new business by networking with prospects and valuable customers at conferences and recruiting events.
• Arranged potential client contacts, cultivated
relationships and followed through all service needs.
• Developed business pipeline using cold and warm
techniques.
• Negotiated contracts and closed sales with new and existing clients.
• Improved bottom-line profitability27 % by growing customer base and capitalizing on upsell opportunities. Wesley Medical Staffing - Recruitment
Manager/Customer Success and Service Delivery
Manager
San Diego, CA • 08/2001 - 03/2017
• Strategically sourced for all healthcare professionals building pipelines MD's,RN's,PA's, and all non licensed personnel. Staffing Hospitals, Clinics and Urgent Cares. Handled all compliance needs for Travel Contracts and Per Diem.
• Liaised between multiple business divisions to improve IT communications.
• Assisted customers with onboarding and product setup to foster successful adoption and usage.
• Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
• Hosted virtual meetings with clients ranging from formal program reviews to end-user platform training.
• Analyzed customer data to identify trends and develop strategies to improve customer success metrics.
• Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.
• Developed marketing strategies to generate IT leads,
• Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
• Performed sourcing, interviewing, negotiations, and hiring for IT and healthcare departments.
• Recruited top talent to maximize profitability.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 130 new employees
• Monitored metrics and developed actionable insights to improve efficiency and performance.
Wesley Medical Staffing - Contract Recruiter/B2B
Account Manager
San Diego, CA • 05/2009 - 08/2013
• Collaborated with upper management to implement
continuous improvements and exceed team goals.
• Organized promotional events and interacted with community to increase sales volume.
• Coordinated staff sales meetings to discuss
developmental strategy, best practices and process improvements.
• Managed accounts to retain existing relationships and grow share of business.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning. Antelope Valley Hospital - Medical Surgical Registered Nurse
01/2001 - 08/2001
• Managed pre-op and post-operative patient care by stocking medical supplies and preparing operating
rooms.
• Educated patients and families on medical-surgical procedures, therapeutic regimens and pain
management techniques.
• Managed caseload of 15 patients simultaneously by providing bedside care, treatments, IV therapy and wound care.
• Recorded and measured patients' weight, temperature, respiration and blood pressure.
Community Health Projects - Clinic Operations
Manager/Medical Assistant
Palmdale, CA • 04/1993 - 09/1998
• Spearheaded daily staff meetings to identify
improvement strategies, discuss policy updates and facilitate open communications
• Conducted phone interviews to assess applicants
relevant knowledge, skills, experience and aptitudes.
• Collaborated with internal teams to continuously improve recruitment processes and execute as
efficiently as possible.
• Educated operations team on best practices, company policies and service excellence standards.
• Developed productive, profitable and achievement- oriented working environments for employees.
• Developed and maintain operational guidelines for staff.
• Used Excel and Windows. to analyze performance
levels.
• Devised processes to boost long-term business success and increase profit levels and recruitment of licensed personnel.
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