PROFESSIONAL SUMMARY
Supply Chain and Operations leader with extensive experience in creating
strategies and leading execution of all global supply chain activities, including procurement, manufacturing and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 14 years of experience in leading organizational business units. WORK HISTORY
Senior Supply Chain Manager, 01/2024 - Current
US Army Active Duty, Tacoma, WA
Supply Chain Manager, 09/2020 - 01/2024
U.S. Army Active Duty, Clarksville, TN
Supply Chain Manager, 05/2016 - 09/2020
U.S. Army Active Duty, Fayetteville, NC
Tacoma, WA 98433
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http://linkedin.com/in/krystal-
miller-mba-785b2b16b
CERTIFICATIONS
EDUCATION
DOCTORAL DEGREE IN STATEGIC
LEADERSHIP; STRATEGIC PLANNING
CANDIDATE, Expected in 01/2026
Liberty University - Lynchburg
Relevant Coursework: Leadership
Theory, Leading Organizational Change,
Leveraging Data For Decision Making
MASTERS IN SUPPLY CHAIN
MANAGEMENT, Expected in 04/2025
American Military University -
Charleston, WV
Relevant Coursework: Sustainable
Supply Chain Strategy, Supply Chain
Analytics,
Technology in Supply Chain
Management
MASTERS IN TRANSPORTATION AND
LOGISTICS, Reverse Logistics, 02/2023
American Military University - Charles
Town, WV
Relevant Coursework: Six Sigma,
Advance Green Logistics, Reverse
Logistics
BACHELOR OF ARTS (B.A IN CRIMINAL
JUSTICE), 06/2019
Saint Leo University - Saint Leo, FL
SKILLS
KRYSTAL MILLER
Collaborated with cross-functional teams to gather requirements and drive alignment on policies that meet business objectives.
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Developed routine and ad-hoc demand analyses and reports for senior managements
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Coordinated demand planning efforts across multiple business units for accurate production scheduling and resource allocation.
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Led successful system integration projects between ERP platforms and third-party logistics providers for seamless information flow within the organization''s supply chain network.
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Successfully managed 5 projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
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Conducted risk assessments for the supply chain, identifying potential vulnerabilities and implementing mitigation plans increasing efficiency by 40 percent.
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Leveraged Lean Six Sigma principles to streamline operations and reduce costs by 30 percent associated with production and distribution of goods.
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Collaborated cross functionally with product management to understand product lifecycle, transition, and how that impacts the stocking strategy.
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Possesses strong understanding of impact of revenue goals, customer usage, overhead and buffer, data center space and power availability on capacity management.
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Implemented specific strategies and actions to optimize supplier quality and on-time delivery metrics consistent with company goals.
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Facilitated healthy balance between long range planning and short-term execution enforcing end to end supply chain flow to help ensure customer demands are met.
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Successfully managed 12 projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
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Supervised 16 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
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Coordinated with freight forwarders for 30 international shipments while adhering to customs regulations.
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Analyzed data to identify trends and opportunities for process improvements, leading to increased efficiency in operations by 50 percent.
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Successfully managed 8 projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
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• Certified Logistics Associate (CLA)
• Lean Six Sigma (Green Belt)
• Certified Logistics Technician (CLT)
Certified in Production and Inventory
Management (CPIM)
•
Certified Purchasing Card Professional
(CPCP)
•
Google Project Management
Certification
•
Certified Supply Chain Manager
(CSCM)
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• Agile Leader Certification
• NACLC Secret Security Clearance
• Honoree of Summa Cum Laude
• Dean's List
Relevant Coursework: Lean Six Sigma,
Advanced Green Logistics, Reverse
Logistics
•
• Staff Management
• SAP ERP System proficiency
• Supply Chain Risk Analysis
• SAP S/4 HANA
• Supply Chain Management
LOGISTICS MANAGER, 03/2015 - 05/2016
US Army Active Duty, South, Korea
Assistant Logistics Manager, 09/2010 - 03/2015
U.S. Army Active Duty, Savannah, GA
Optimized transportation routes by leveraging technology solutions such as route mapping software.
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Utilized ERP system for tracking orders, inventory levels, and shipments managing vendor compliance processes for quality assurance initiatives.
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• Planned, designed, and scheduled phases for 10 large projects. Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
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Developed and implemented strategies to optimize delivery of 15 projects for products and services.
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Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
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Recommended system enhancements to improve operational efficiency, accuracy, and customer service levels by 40 percent.
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Built relationships with strategic customers through logistics initiatives while reducing transportation costs through strategic route planning and carrier negotiations.
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Ensured compliance with industry regulations and company policies by establishing clear guidelines for all logistics processes.
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Managed annual budgets allocated for logistics operations diligently optimizing available resources without compromising service quality.
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Successfully managed supply chain operations for 6 large-scale projects, ensuring timely delivery of materials and supplies.
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Evaluated potential risks in the supply chain using risk assessment methodologies, ensuring business continuity during unforeseen disruptions.
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Mentored junior team members by sharing industry knowledge, fostering a culture of learning within the department.
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Analyzed data from previous shipments to assess risk factors associated with certain routes or carriers; reducing risk by 20 percent.
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Analyzed performance metrics such as order cycle times, delivery lead times, fill rates, to measure efficiency levels production improvement by 25 percent.
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Collaborated with 17 external suppliers and third-party providers to coordinate the movement of goods between multiple locations.
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• Inventory Management
• Distribution Management
• Logistics Optimization
• Microsoft SQL Server/
• SOX/ PeopleSoft/ Oracle
• Forecasting Strategies
• Business Analysis/ Statistics Strategy
• Supplier Relationship Management
• Six Sigma Methodologies
• Lean Six Sigma Methodologies
• Inventory Management Planning
• Strategic Leadership Strategy
• Procurement Strategy
• Contract negotiations
DFAR and FAR
Compliance/Acquisitions
•
• KPI Tracking
• Project Planning/Product Strategy
• Transportation Management System
Relational database management
systems
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