Forklift Operator Customer Service
Resume:
Dennis Larry
Spring, TX *****
*************@*****.***
Proven leader with 12 years of forklift, multi-tasking, teamwork experience and excellent customer service. Team player, who supports and facilitates a strong sense of unity and professional development for each team member. Focused on maintaining peace, security and safety while completing the desired mission.
Work Experience
Forklift Operator
Keurig Dr Pepper-Houston, TX
September 2019 to Present
Forklift Operator that provides dedicated experience in warehouse functions that include:
• Forklift
• Order picker
• Pallet Rider
• Loading and Unloading
• Picking/Packing
• Excellent work ethic
• Pallet jack, pallet rider and order picker experienced preferred
• Must be authorized to work in the United States
Merchandiser
Houston Distribution-Houston, TX
May 2019 to September 2019
Was responsible for working with stores and store managers to make sure that the sales floor shelves attract attention and the warehouse shelves are fully stocked. Dedicated customer service to retail store owners by answering questions, tracking down lost orders, getting customers the products they need and resolving potential paperwork issues.
Driver
Bob's Barricade-Jacksonville, FL
February 2018 to April 2019
Unit Treatment & Rehab Senior Supervisor I
Northeast Florida State Hospital-Macclenny, FL
March 2004 to February 2018
LEADERSHIP TRAINING
Education
High school or equivalent
Skills
• EXCEL (5 years)
• MICROSOFT OFFICE (10+ years)
• OUTLOOK (5 years)
• POWERPOINT (5 years)
• WORD (10+ years)
• PAGEMAKER
• ANSWERING (10+ years)
• CLOSING (5 years)
• CREDIT (Less than 1 year)
• PRODUCT PROMOTIONS (Less than 1 year)
• MERCHANDISING (Less than 1 year)
• FIELD SALES (Less than 1 year)
• SALES REPRESENTATIVES (5 years)
• FDOT (1 year)
• CDL (Less than 1 year)
• INVENTORY (5 years)
• PRICING (Less than 1 year)
• Documentation
• Mental Health
• Microsoft Excel
• CPR Certified
• Stocking
• Warehouse experience (10+ years)
• Forklift (10+ years)
• Driving
• Cash register
• Leadership
• Sales
Additional Information
HIGHLIGHTED SKILLS
• Determines schedule by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes.
• Maintains customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.
• Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products.
• Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products.
• Completes call report by observing display and pricing of competitors' products.
• Helps field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period.
• Provides information by reporting growth, expansion, or closing of supermarkets in assigned territory.
• Maintains quality results by following and enforcing standards.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Computer Skills -Microsoft Office: Word, Excel, PowerPoint, Outlook, Adobe PageMaker and various internet, social media and email applications.
FDOT Advanced MOT Certification, Texas CDL permit
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