Medical Assistant Front Desk

Stacy Yingxi Chenqi

San Diego CA 858-***-**** ***********@*****.***

Hard working Medical Assistant with advanced clerical and patient support skills. Manages flows efficiently with organized approach and good multitasking abilities. Coordinates check-ins, intakes and supply replenishment for smooth operations.

Experience

MEDICAL ASSISTANT & BACK-OFFICE ASSISTANT MANAGER AZAM SHAMANI MD MAY 2023-PRESENT

· Handle front desk responsibilities such as answering phones, greeting patients, and managing paperwork (schedule patient appointments and manage appointment calendars)

· Oversee patient check-in by pulling charts, verifying data, and organizing paperwork

· Update records in the EHR system, carefully protecting patient information and verifying data

· Review test results and explains results to patients

· Administer injections

· Submit bills and process them accurately according to established guidelines

· Communicates with insurance companies to verify coverage, obtain authorizations, and relay concerns/inquiries about billing issues

EXTERNAL MANAGER DIVISION TWELVE JULY 2022-JULY 2023

· Communicate with other teams to plan team mixers and bonding events

· Communicate with business to plan fundraising events

· Coordinate public merchandise sale and collect and keep track of payments/records

· Create graphics and social media posts

STUDENT WORKER UCSD DINING JANUARY 2021-JUNE 2021

· Serve students and staff while keeping up with food quality and standards

· Collaborate with other student workers to ensure an efficient environment

· Clean and setup work area after shift

HOSTESS/EXPO ASSISTANCE BUFFALO WILD WINGS FEBRUARY 2020-JULY 2020

· Managed seating assignments to ensure efficient use of dining areas and optimal guest flow and answered phone calls promptly and assisted with reservations or inquiries

· Coordinated with servers and kitchen staff to accommodate special requests and ensure timely service

· Maintained cleanliness and organization of the host stand, lobby areas, and bathrooms Page 2

Education

BACHELOR OF SCIENCE IN HUMAN BIOLOGY JUNE 2024 UNIVERSITY OF CALIFORNIA SAN DIEGO

Skills & Abilities

· Data entry

· Medical billing

· Telephone Etiquette

· Fluent in Chinese

· Inventory Management

· Guest engagement

· Procedure assistance

· Patient scheduling

Activities and Interests

Dancing: was on a dance team in university for three years and was a key member as well as leadership Reading: enjoys reading fiction and non-fiction books as well as articles and magazines Fashion: spends time on the weekends going to vintage stores and envisioning creative looks Puzzles: does challenging online and physical puzzles during free time

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