Customer Service High School

EXPERIENCE

EDUCATION Absolute Security ****

Security License

John Jay High School 1984-1988

General studies

Built trust and rapport with customers through clear and respectful interactions.

Strived to resolve customer issues on the first call. Proccessed payments.

Made outbound calls when neccessary.

Strived to make sure customer satisfaction remained high. Resolved customer concerns.

Adhered to compamy policies.

Cared for patients in their homes.

Monitored medication and fluid intake.

Cleaned and organized home

Secured retail and corporate establishments.

Performed routine inspections to ensure safety.

Updated and maintained daily security logs.

Independent Contractor with ARISE Marietta GA

Customer service 08/23-

present

Home Attendent New York NY

10/05-9/10

Pinkerton Security 02/02-05/04

Security Guard

Absolute Security 10/01-01/02

2313 Fraser Rd.

Marietta, GA 30066

Email: *********@*****.***

Phone: 718-***-****

CAROL HERNANDEZ

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