DANA DILLARD
Randolph, MS *****
*********@*****.***
Work Experience
Professional Cleaner
Simply clean Oxford-Oxford, MS
September 2023 to August 2024
• Deep cleaning and sanitization
• Floor care (sweeping, mopping, vacuuming, buffing)
• Surface cleaning (dusting, polishing, disinfecting)
• Performed daily cleaning tasks in office buildings, including vacuuming, dusting, and sanitizing restrooms.
• Managed inventory of cleaning supplies and equipment, ensuring all tools were in good working order.
• Developed and followed cleaning schedules to ensure all areas were maintained to a high standard.
• Responded to client requests and feedback, making adjustments to cleaning routines as needed.
• Conducted deep cleaning of homes, including kitchens, bathrooms, living areas, and bedrooms.
• Used eco-friendly cleaning products to ensure the safety of clients and their families.
• Organized and decluttered spaces according to client preferences.
• Maintained open communication with clients to ensure their satisfaction with the cleaning services Gym Associate
Friendship fitness-Ecru, MS
May 2022 to September 2023
• Greet members and guests as they enter the gym.
• Provide information about membership options, services, and facilities.
• Assist with membership sign-ups, renewals, and cancellations.
• Address member concerns and resolve issues to ensure a positive experience.
• Ensure the gym is clean and well-maintained.
• Sanitize equipment, restock supplies, and clean common areas.
• Report any equipment malfunctions or maintenance needs to the appropriate personnel
• Conduct tours of the facility for prospective members.
• Promote membership sales, special offers, and fitness programs.
• Assist with marketing efforts, including social media posts and event promotions.
• Help organize and promote group fitness classes and special events.
• Assist instructors and trainers with class setup and member sign-ins.
• Monitor class attendance and gather feedback from
• Ensure that all gym rules and safety protocols are followed.
• Provide guidance on proper equipment usage to prevent injuries.
• Maintain knowledge of emergency procedures and first
• Process payments for memberships, classes, and merchandise.
• Maintain accurate records of memberships, attendance, and inventory.
• Handle phone inquiries and schedule appointments for personal. EVS Housekeeping
NMMC Tupelo Hospital-Tupelo, MS
June 2021 to February 2022
• Perform routine cleaning and disinfection of patient rooms, operating rooms, and other areas to prevent the spread of infections.
• Use proper cleaning agents and techniques to ensure all surfaces are sanitized
• Manage the collection, laundering, and distribution of linens, such as bed sheets, towels, and gowns.
• Ensure that clean linens are readily available and that soiled linens are promptly removed
• Maintain the cleanliness and appearance of floors through mopping, sweeping.
• Use specialized equipment for floor care, such as buffers and extractors
• Keep track of cleaning supplies and equipment, ensuring that they are well-stocked and in good working condition.
• Order and replenish supplies as needed.
• Follow strict protocols to prevent hospital-acquired infections (HAIs).
• Use personal protective equipment (PPE) and adhere to hand hygiene practices.
• Interact with patients, visitors, and staff in a professional and courteous manner.
• Address any housekeeping-related concerns or requests promptly.
• Undergo regular training on cleaning techniques, infection control, and safety procedures.
• Comply with all health and safety regulations.
Education
Online course in Psychology
University of Phoenix-Online Campus - Arizona City, AZ August 2022 to September 2023
college in Psychology
Itawamba Community College - Tupelo, MS
January 2020 to January 2021
High school diploma
North Pontotoc High School - Ecru, MS
August 2016 to May 2019
Skills
• Environmental Services
• Communication skills
• Time management
• Customer service
• Problem solving
• Commercial Cleaning
• Residential Cleaning
• Typing
• QuickBooks
• Computer Skills
• Time Management
• Printers
• Copy Machine
• Organizational Skills
• Customer Service (Less than 1 year)
• Behavioral Health
• Infection Control Training