Investor Relations Customer Service

NEW YORK CITY, ***** • *******@*****.*** • 1-646-***-****

ROBERT WILLOUGHBY

PROFESSIONAL SUMMARY

Investor Relations Manager with 20 years of experience, adept at developing comprehensive strategies, managing securities databases and compliance, as well as building strong relationships with investors. Demonstrates exceptional skills in negotiation, team leadership, and operational management, resulting in significant cost savings and improved client outcomes. Passionate about driving innovation and excellence in investor relations.

EMPLOYMENT HISTORY

INVESTOR RELATIONS MANAGER2012 - Aug 2024

Pomerantz, LLPNew York, NY

Develop comprehensive investor relations strategy, enhancing shareholder communication and engagement.

Conduct detailed portfolio research and manage securities trading databases, ensuring accurate loss analysis.

Draft and publish press releases on new case filings, maintaining transparency with stakeholders.

Handle shareholder inquiries on securities litigation, providing clear and timely information.

Oversee junior analysts and administrative staff, fostering a collaborative and efficient team environment.

Develop and execute exclusive ad placement strategies, leveraging technical expertise to drive investor engagement.

Optimize ad placement strategies, leveraging technical expertise to boost targeted investor engagement and deliver measurable improvements in stakeholder communication

Lead junior analysts and administrative staff, fostering a high-performance team environment while managing shareholder inquiries with clarity and timeliness

Develop and execute targeted ad placement strategies, utilizing technical expertise to boost investor engagement and improve stakeholder communication

Spearhead investor relations strategy, enhancing shareholder engagement through data-driven portfolio trading analysis.

INSTITUTIONAL BUSINESS DEVELOPMENT SALES & SERVICE ASSOCIATE2008 - 2012

Vision Financial MarketsStamford, CT

Liaised between clients, trade desk, and operations, ensuring seamless communication and efficiency.

Managed daily research and marketing requests, enhancing client relations.

Reconciled commission rates, trade breaks, and P&L reports, ensuring financial accuracy.

Conducted due diligence and negotiated proposals, securing beneficial engagements.

Bridged communication between clients, trade desk, and operations, ensuring smooth transactions and resolving complex issues in a fast-paced environment.

Meticulously reconciled financial data, including commission rates and P&L reports, maintaining accuracy and compliance in all transactions.

TECHNICAL TRADE SUPPORT ANALYST2005 - 2008

Addison Professional FinancialNew York, NY

Enhanced web trading platform functionality, resolving technical issues, improving user experience.

Developed and tracked testing specifications, providing actionable reports on trading development issues.

Delivered trade allocation and execution services, ensuring accurate and timely transactions.

Provided exceptional customer service, addressing shareholder inquiries and explaining corporate actions.

Delivered exceptional customer service, addressing shareholder inquiries and explaining complex corporate actions.

Developed innovative testing specifications and tracking systems, leading to improved issue resolution.

Partnered with cross-functional teams to troubleshoot and resolve technical trading issues, ensuring seamless platform operation for clients.

FINANCIAL CONSULTANT2004 - 2005

Sky Capital LLCNew York, NY

Built and maintained strong client relationships, enhancing customer satisfaction and retention.

Prepared and processed new account documents, ensuring accuracy and compliance.

Executed trades in equities, bonds, and derivatives, managing cash settlements efficiently.

Updated P&L statements and provided detailed account data for tax reconciliation.

Executed diverse financial transactions, conducted due diligence, and provided in-depth analysis of investment products, enhancing client decision-making processes.

Cultivated and maintained client relationships, efficiently managed account documentation, and facilitated IPO offers

EDUCATION

MATER OF LAW (LLM)

Washington University in St Louis. School of Law

MASTER OF BUSINESS ADMINISTRATION (MBA)

University of Connecticut, Graduate School of Business

BACHELOR OF SCIENCE (BS)

Fordham University, School of Business Administration

SKILLS

Employee Management (Expert), Customer Service (Expert), New Business Development (Expert), Investor Relations Procedure (Expert), Operational Management (Expert), Relationship Building (Expert), Negotiation Skills (Expert), Launching Initiatives (Expert), Sales Training (Expert), Team Building & Coaching (Expert), Presentation Skills (Expert).

ADDITIONAL INFORMATION

MILITARY SERVICE

United States Army National Guard Field Artillery Officer

CERTIFICATIONS

Series 3, Series 7, and 63, Life and Health Insurance licenses, Commodity Trading Advisor

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