Customer Service Team Members
Resume:
Brittany Nichols
Results-driven service professional with a proven track record of exceeding targets and building strong client relationships. Strong communication and negotiation skills, combined with a customer-centric approach, driving successful outcomes. Experience
Education
LONE STAR COMMUNITY COLLEGE
************@*******.***
Phone
Skills
Team Player
Adaptable
Hard Worker
Critical Thinker
Detail oriented
Hospitable
Dependable
Honest
Customer Service
Product Knowledge
Strong Communication Skills
Time Management
United States Navy
U.S.S. Eisenhower Deployment
U.S. Navy Chaplain's Admin/ Chapel
French Quarter Grille
24 Hour Fitness
Operated aircraft launch and recovery equipment on aircraft carrier flight deck.
• Managed high-stress, fast-paced environment to ensure safe execution of flight operations.
• Communicated effectively with team members to coordinate aircraft movement and maintenance.
• Utilized advanced training to handle emergency scenarios and maintain readiness for combat missions.
• Overhauled and repaired F/A-18 fighter jets to ensure optimal performance. Conducted routine inspection and maintenance procedures to comply with military regulations.
• Managed inventory of aircraft parts and supplies to support ongoing operations.
• Collaborated with team members to troubleshoot and resolve technical issues efficiently.
• Designed and distributed marketing materials to promote church events and increase community engagement.
• Managed volunteers and coordinated schedules for various church activities and programs.
• Collaborated with church leaders to develop strategic plans and implement growth initiatives.
• Organized and executed successful church events, including fundraisers and community outreach programs.
• Managed seating arrangements and waitlist efficiently, optimizing guest flow and satisfaction.
• Led team of 30+ staff to exceed sales targets and ensure exceptional customer service.
• Implemented menu updates and cost-efficient inventory management to improve profitability.
• Managed restaurant operations, including scheduling, ordering, and resolving customer complaints efficiently.
• Conducted personal training sessions for clients to improve fitness levels and reach goals.
• Created individualized workout plans based on clients' needs and abilities. Provided ongoing support and guidance to ensure clients stayed on track with their fitness journey.
• Successfully exceeded monthly membership sales goals through strategic prospecting and client retention.
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